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Hotel Tehuacan Casa Real

3.0 star property

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Photo gallery for Hotel Tehuacan Casa Real

Fountain
Bar (on property)
Hallway
Property entrance
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Reforma Sur Avenue No. 206, Colonia Centro. Z.C., Tehuacán, PUE, 75700
  • Tehuacan Cathedral
    ‪2 min walk‬
  • Juarez Square
    ‪3 min walk‬
  • Carmen Church and Ex-Convent
    ‪5 min walk‬
  • Tehuacan, Puebla (TCN)
    ‪11 min drive‬

Room options

View all photos for Suite (Master)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite (Master)

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Tehuacan Casa Real

3-star hotel in Centro de la Ciudad
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Valet parking is free. Additionally, a snack bar/deli, a steam room, and a conference center are onsite.
Hotel Tehuacan Casa Real offers 65 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Tehuacán hotel provides complimentary wired Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including aromatherapy.
Hotel Tehuacan Casa Real features a steam room and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers spa services, a terrace, and an arcade/game room. Complimentary valet parking is available on site.

Hotel Tehuacan Casa Real is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
La Estancia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 120 for adults and MXN 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Estancia

Things to do

  • Arcade/game room
  • Gym
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • Ballroom
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 700.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 80 for children
  • Rollaway bed fee: MXN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Real Hotel Tehuacan
Casa Real Tehuacan
Hotel Tehuacan Casa Real
Tehuacan Casa Real
Hotel Tehuacan Casa Real Hotel
Hotel Tehuacan Casa Real Tehuacán
Hotel Tehuacan Casa Real Hotel Tehuacán

Hotel Tehuacan Casa Real Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 139 reviews
Rating 8 - Good. 39 out of 139 reviews
Rating 6 - Okay. 11 out of 139 reviews
Rating 4 - Poor. 1 out of 139 reviews
Rating 2 - Terrible. 4 out of 139 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

6/10 Okay

Ruth Mariela Aguilar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is starting to seem outdated and a little disregarded. In this last visit, the room door would not close properly. The staff still friendly and attentive
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time visiting. Highly recommend this property!
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service
Overall a good hotel in Tehuacan downtown
Stayed 3 nights in Jul 2024

8/10 Good

Claudia

Everything was good. It is a hotel in the heart of the town. An excellent option.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and relaxing stay
Very friendly and accomodating staff. Beautiful colonial building with restaurant and bar in premises. Walking distance of main square downtown, and cathedral. Elevator. A/C. Alfredo part of the reception team was extremely helpful and welcoming, very knowledgeable about Tehuacan. The only negative point was that any room has in bathroom/shower handicap support rails! I recommended. I'll definitely be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Romualdo, Houston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel.
Stayed 1 night in Feb 2024

2/10 Terrible

Yarenzi

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and dirty. the hard beds, the old and ugly pillows, the very very dirty bathroom, the old towels. I don't recommend it for anything. sleeping there was terrible
Stayed 4 nights in Dec 2023

10/10 Excellent

Horacio

Stayed 1 night in Sep 2023

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Andy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location, friendly staff

8/10 Good

Ruth Mariela Aguilar

Traveled with family
Liked: Cleanliness, staff & service
The location of the hotel is excellent and very convenient, you can walk anywhere you want to visit and there are several dining options available within three blocks of the hotel and their restaurant is also excellent.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2022

2/10 Terrible

M

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need love
Is not worthed for the price, no value for my money. need lots of maintenance. Doesn't smell clean. The bed sheets, please. The sighn in the bath room is not a good idea.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel near everything.
Very nice, elegant hotel near the main square and the ADO bus station. Beds are firm, but comfortable and the room amenities were adequate.
Stayed 1 night in Jul 2022

10/10 Excellent

Ruth Mariela Aguilar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and its best feature is the location, there are many restaurant nearby and is only a block away from central park
Stayed 1 night in Apr 2022

10/10 Excellent

S

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, comfortable, good choice
A block from the main square and a short walk to ADO, clean, comfortable, quiet and good wifi. Friendly staff. Water refill to save plastic bottles would have been good. Definitely stay again.
Stayed 1 night in Apr 2022

8/10 Good

ARTURO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vintage hotel at downtown
Nice hotel to spend the night it's an old building well maintained.
Stayed 1 night in Aug 2020

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a small town the hotel is very good.
It was really good, the only problem was the parking lot which is terribly small for even medium-sized cars most of the guests knew how to park but sometimes there are abusive ones that park their vans in a way they take-up to 4 spaces! How? well since the parking lot is small there's a row for compact cars that's back to back to a row of medium-sized cars, the intersection of parking lines (cross) doesn't mean put the center of your car's chassis here. Anyways, that's not the hotel's fault. For a hotel that I taught was in a small town in Puebla I was quite impressed and happy that the infrastructure is getting better in the Country. We ordered room service the first day and the food was meh but the next day we went down to eat at the restaurant and ordered different dishes for lunch and I don't know if it was the cook but the food was really good, no complaints. Overall I was happy and comfortable there, At night they close the gates at some point, they just omitted to tell us that when checking-in but there's a person that's on the look out if any guest are arriving late at night. Overall very good Hotel Tehuacan Casa Real! You have 2 thumbs up from me.
Stayed 3 nights in Dec 2019

10/10 Excellent

Mary, Las Vegas Nv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent costumer service , the ubication of the hotel very close to everything. Happy to stay in hotel casa real.
Stayed 4 nights in Nov 2019

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice hotel
Stayed 2 nights in Aug 2019

6/10 Okay

Francisco

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Dirty bathroom
It was ok. The bathroom needs mantainance, looks dirty and old.
Stayed 1 night in Jul 2019

6/10 Okay

Vangee, California

Business traveler
1. The man attending the bar is pathetic. No custumer service. 2. Restaurant eating area just next to drive way; very unhealthy idea..
Stayed 1 night in Mar 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT time, safe, and highly recommended..
Top of the list for places t0o stay in Tehuacan
Stayed 1 night in Nov 2018

10/10 Excellent

Tania, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family weekend!
My family and I went there for the weekend with my 8 months labrador puppy! The people from hotel was really kind and room very clean. Even though I got my trained puppy, we were allowed to take him everywhere in the hotel.