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Casa Suzanna

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Bar (on property)
Deluxe Room, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Front of property
Sundeck
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Kalisher st. 25, Tel Aviv, 65165
  • Rothschild Boulevard
    ‪3 min walk‬
  • Carmel Market
    ‪6 min walk‬
  • Ben Yehuda Street
    ‪7 min walk‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪27 min drive‬

Room options

View all photos for Senior Room

Senior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Senior Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, City View

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Comfort Double Room

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Casa Suzanna

Hotel in Tel Aviv City Center
This hotel features a full-service spa, a fitness center, and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms, and concierge services.
Casa Suzanna offers 30 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Casa Suzanna features a full-service spa and a fitness center. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, spa services, and a library. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

Casa Suzanna has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.

Languages

English, French, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (ILS 100 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: ILS 120 to 120 for adults and ILS 120 to 120 for children

Things to do

  • Full-service spa
  • Gym
  • Library
  • Yoga classes

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately ILS 120 to 120 for adults, and ILS 120 to 120 for children
  • Airport shuttle fee: ILS 250 per vehicle (one way)
  • Self parking fee: ILS 100 per day (in/out privileges)
  • Facilities fee: ILS 290 per person and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brown Hotel TLV
Brown TLV
Brown TLV Hotel
Brown TLV Urban Hotel
Brown TLV Urban Hotel Tel Aviv
Brown TLV Urban Tel Aviv
Brown Urban Hotel
Hotel Brown TLV
TLV Brown
Brown Tlv Hotel Tel Aviv
Brown TLV Urban
Casa Suzanna Hotel
Casa Suzanna Tel Aviv
Brown TLV Urban Hotel
Casa Suzanna Hotel Tel Aviv

Casa Suzanna Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 189 out of 374 reviews
Rating 8 - Good. 111 out of 374 reviews
Rating 6 - Okay. 39 out of 374 reviews
Rating 4 - Poor. 17 out of 374 reviews
Rating 2 - Terrible. 18 out of 374 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

JEFFREY

Stayed 3 nights in Sep 2024

6/10 Okay

mark

Stayed 5 nights in Apr 2024

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities
Service was awful. No one was helpful. All of the bars in the hotel were closed from 1815.

6/10 Okay

Ofelia

Breakfast was not available at the hotel as indicated at time of booking for which I paid extra. Had to walk about 4-5 blocks to another hotel. Not at all convenient and did not make use of it. Would not have paid for it if I’d know in advance. I’d like to request a refund for that.
Stayed 3 nights in Feb 2024

4/10 Poor

Rachel

Liked: Cleanliness
Disliked: Staff & service
Bad experience
I was very disappointed. room is extremely small. Breakfast is 1k away and the poorest breakfast I ever had in Israel. Asked me to pay tax again in checkout after already paid though the app.
Stayed 1 night in Jan 2024

10/10 Excellent

Gal

Stayed 1 night in Nov 2023

10/10 Excellent

Oren

Stayed 1 night in Sep 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to change my reservation due to Shabbat and no transport. Daniel, Jacob and Yali were great in getting the info and helped me change my booking and getting a refund. It took a while to get through to Expedia but James an Expedia agent was great and I got the refund. Thanks everyone you really helped me alot.
Stayed 4 nights in Sep 2023

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Quiet little hotel in south central Tel Aviv. My room was small but clean and perfect for one person, two people might have been a squeeze. The rooftop area is good for relaxing and there is a hot tub although it is not easy to use. Breakfast is actually served at another hotel 5-10 minutes walk - I may have missed this but I don’t remember reading about it when booking. The breakfast choice was limited but tasty, service at breakfast could be improved with a “if you want it, you have to ask for it” approach. Overall good choice for a solo trip of a few nights in Tel Aviv.
Stayed 4 nights in Sep 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for visit Tel Aviv
Stayed 7 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean hotel in a good location.
The hotel itself is clean and in a good location just 5-10 minutes walk to the beach. The air conditioning in the bedroom seemed to struggle a little bit in the heat (30C+), so not as cool as we would have liked but bearable. The hotel doesn't have that much in the way of amenities, for example there is no restaurant or breakfast offering, so if that matters to you then bear it in mind. There is a bar area but we didn't use it or see that many people in there. The room itself was compact but had everything you need. Wifi on the upper floors was a bit hit and miss but fine in the lobby area. There is also a free Nespresso machine and fresh water containers in the lobby you can use. The location of the hotel is the best part, just 5-10 minutes walk to the beach and 15 minute walk to the Florentin area where there are lots of quirky bars where you can get a range of drinks and street food.
Stayed 4 nights in Aug 2023

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with unlimited eating/drinking options, all in walking distance.
Stayed 1 night in Jul 2023

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and unique ambiance. However the air conditioning did not work and was not fixed for our room. The whole family woke with sour backs over the several days we stayed as well. The staff was generally very prompt and helpful but were unable to address the Apple conditioning issue for us.
Stayed 4 nights in Jun 2023

4/10 Poor

SARA

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend not clean and no c.service
Firstly there wasn’t any parking even though it said no reservation was necessary and had no help from the front desk. Only when I finished driving around tel aviv looking for a space and came back, I was allowed to park on site and there had been a space all along. The condition of the room was one of the dirtiest I’ve ever stayed in and even found a bed bug on my pillow. One of the worst places I’ve stayed in, not clean and not helpful however the location was the only good thing about it.
Stayed 1 night in Jun 2023

4/10 Poor

Alexey

Stayed 1 night in May 2023

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was quite small but very clean and comfortable. Staff were friendly and helpful and the Hotel was in a really good location.
Stayed 7 nights in Apr 2023

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location with a great people!
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t recommend
This hotel is incredibly tired and run down. The attitude of the staff leaves an awful lot to be desired, they cannot even be bothered to lift their heads to greet you when you return. Too busy looking at their phones. The rooftop is drab, tired and overlooks a multi story car park. The bathroom was the smallest bathroom I’ve ever experienced in a hotel, towels scratchy, dark and damp. Even simple requests like extra pillows were repeatedly ignored, we ended up emailing the manager who replied but surely the first thing he would have done would to have made sure they were sent to the room?? Clearly not. Don’t even get me started on the random bath on the roof top!!! Gross.
Stayed 4 nights in Apr 2023

10/10 Excellent

Ruman

Stayed 4 nights in Mar 2023

8/10 Good

Oren

Stayed 2 nights in Mar 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I had a great stay. Friendly staff, great service, convenient location.
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room is very small but it is close to everything you need. Bathroom needs some better updating and ventilation.
Stayed 4 nights in Feb 2023

8/10 Good

Katie

Liked: Staff & service, property conditions & facilities
Fabulous location
Fabulous location - small rooms but that’s ok! Unfortunately, we woke up to drilling in the room next door at 845 am and house keeping knocking on doors at 8am. The walls are quite thin
Stayed 2 nights in Feb 2023

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Great location , very friendly and helpful staff .
Great great location. Very friendly and helpful staff . Other than that , it’s “ just ok”.
Stayed 5 nights in Dec 2022