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The Jaffa, A Luxury Collection Hotel, Tel Aviv

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Jaffa, A Luxury Collection Hotel, Tel Aviv

Exterior
Royal Suite, 1 Bedroom, Sea View | Pillowtop beds, minibar, in-room safe, individually furnished
Pool
Royal Suite, 1 Bedroom, Sea View | Pillowtop beds, minibar, in-room safe, individually furnished
2 bars/lounges, lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Parking available
  • Gym

Explore the area

Map
2 Louis Pasteur St, Tel Aviv, 6803602
  • Jaffa Port
    5 min walk
  • Jaffa Clock Tower
    5 min walk
  • Jaffa Flea Market
    5 min walk
  • Tel Aviv (TLV-Ben Gurion)
    30 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Sea View

  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Balcony

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Sea View

Royal Suite, 1 Bedroom, Sea View | Pillowtop beds, minibar, in-room safe, individually furnished

Royal Suite, 1 Bedroom, Sea View

  • 1023 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Sea View (Corner)

Junior Suite, 1 King Bed, Balcony, Partial Sea View (Corner) | Pillowtop beds, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed, Balcony, Partial Sea View (Corner)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View, Poolside

Executive Room, 1 King Bed, View, Poolside | Pool

Executive Room, 1 King Bed, View, Poolside

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Historic)

Deluxe Room, 1 King Bed (Historic) | Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed (Historic)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Pool or Garden View)

Deluxe Room, 1 King Bed, Pool View (Pool or Garden View) | Pool

Deluxe Room, 1 King Bed, Pool View (Pool or Garden View)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Pillowtop beds, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 40-inch LCD TV with cable channels, TV, fireplace

Executive Suite, 1 Bedroom

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Sea View

Presidential Suite, 1 Bedroom, Sea View | Pillowtop beds, minibar, in-room safe, individually furnished

Presidential Suite, 1 Bedroom, Sea View

  • 1389 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Pillowtop beds, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Pool View

Executive Room, 1 King Bed, Pool View | Pool

Executive Room, 1 King Bed, Pool View

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Historic)

Grand Room, 1 King Bed (Historic) | Pillowtop beds, minibar, in-room safe, individually furnished

Grand Room, 1 King Bed (Historic)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Jaffa, A Luxury Collection Hotel, Tel Aviv

5-star hotel in Tel Aviv Promenade
2 restaurants, a full-service spa, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
The Jaffa, A Luxury Collection Hotel, Tel Aviv offers 120 accommodations with fireplaces and minibars. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Children under 4 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

L.RAPHAEL BEAUTY SPA has 6 treatment rooms. Services include deep-tissue massages, facials, and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Jaffa, A Luxury Collection Hotel, Tel Aviv features a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 2 meeting rooms and limo/town car service. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge).

The Jaffa, A Luxury Collection Hotel, Tel Aviv is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Pool - This poolside bar serves light fare only.
Golda's - This delicatessen specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.
Shesh Besh Bar - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 for adults and USD 32 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Golda's
  • Shesh Besh Bar
  • The Pool

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Pool
  • Sauna

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 32.00 for adults and USD 32.00 for children
  • Self parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 20 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 4 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Israel Ministry of Tourism.

Property is also known as

Jaffa Luxury Collection Hotel Tel Aviv
Jaffa Luxury Collection Tel Aviv
Jaffa Collection Tel Aviv
The Jaffa A Luxury Collection Hotel Tel Aviv
The Jaffa, A Luxury Collection Hotel, Tel Aviv Hotel
The Jaffa, A Luxury Collection Hotel, Tel Aviv Tel Aviv
The Jaffa, A Luxury Collection Hotel, Tel Aviv Hotel Tel Aviv

The Jaffa, A Luxury Collection Hotel, Tel Aviv Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 61 reviews" "
Rating 8 - Good. 9 out of 61 reviews" "
Rating 6 - Okay. 5 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 2 out of 61 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

shachar

Great
Very nice staff and high level of serving I will return although it is very expensive
Stayed 1 night in Aug 2024

10/10 Excellent

Dekel, Dunwoody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow... the best boutique hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

REVITAL

Stayed 1 night in Sep 2023

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Gina Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, room was immaculate and in a great, easy location to Tel Aviv!
Stayed 5 nights in Aug 2023

10/10 Excellent

Toyooki

Liked: Cleanliness, staff & service, property conditions & facilities
Property with charm, character, and cleanliness. Staff were friendly, courteous, and professional. Top notch.
Stayed 1 night in Aug 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Also a very historic property beautifully restored.
Stayed 1 night in Jul 2023

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Uniquely beautiful with incredible staff. Totally fell in love with The Jaffa!
Stayed 2 nights in Jun 2023

10/10 Excellent

lilia, houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful. Location, room with ocean view, delicious food and most wonderful staff. The building is a jewel. One of the best places I have stayed.
Stayed 2 nights in Jun 2023

2/10 Terrible

Roland

Stayed 3 nights in Jun 2023

10/10 Excellent

Nkechi

Stayed 4 nights in Jun 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve ever stayed at!
I have traveled to over 45 countries and this is the best hotel I have ever stayed at. It was just perfect. The staff is truly the best overall staff, with excellent training and management. The hotel manager Ahmed was magnificent, and I would try to hire him if I had a hotel. I’ve never seen a manager was hands on and prepared. He was so kind to us and our family. He thought of everything. The hotel itself is enchanting. It was worth it!
Stayed 4 nights in May 2023

10/10 Excellent

liora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in Israel!
Stayed 1 night in Feb 2023

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property, wonderful location

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

eli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location is a bit off beat, beautiful property for sure, service not near top hotels like Ritz or Four Season, not much attention to detail, room is big and nice, the front desk staff is very professional, but
Stayed 1 night in Jan 2023

6/10 Okay

Clare

2/10 Terrible

Val, Lake Forest

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
From the moment you walk in, you will smell an extremely strong perfume like scent. This scent will be severe on each floor and in your room. I complained that the hotel smells like a “perfume museum” and it’s so strong that one can’t breathe in their room. The staff agreed and moved me to another floor where the scent was less. The next day the housekeeping staff again sprayed all the floors with this scent and it’s not tolerable. The staff stated that this is the hotel signature smell and the property was designed to smell like that. So, if you like overly strong perfume to be sprayed in to the central ventilation system to the point where you can’t breathe and your sinuses will be agitated and so is your central nervous system, stay here. I personally do not want to stay in a hotel where I can’t breathe cause the staff sprays some horrible perfume in the entire hotel. I seriously considered leaving early and moving hotels and losing my prepaid reservation until I was moved to a closed section where staff didn’t spray this god awe full perfume.

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, updated property in a wonderful area with lots to do. The food at the hotel was very good.

10/10 Excellent

Moshe

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff trying to scam for extra vat , very bad behavior by the reception. I never seen such rude behavior and disrespect for hotel guests!
Stayed 1 night in Jul 2022

6/10 Okay

Luke

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, but could work on customer service
Worst first experience from a five star hotel I have ever experienced. We took at taxi from Ben Gurion airport during rush hour (over an hour) and the driver didn't know the exact entrance to the hotel (it's not very obvious or well marked). Instead, he dropped us off per our request by a side entrance and a guard. The guard proceeded to yell at the old taxi driver and told us NOT to tip him and that he was a bad driver. He then proceeded NOT to help us with our bags or have someone come out to help us. Just sat back down with a scowling disposition. I've been to Israel multiple times and I know customer service isn't like other parts of the world, but for a hotel of this class and price, my first interaction with the hotel staff should be a little bit better than that. They should take some notes from the Mamila in Jerusalem. Otherwise, the hotel is beautiful, well maintained, clean, and comes with a completely ordinary daily israeli breakfast with mediocre service.
Stayed 3 nights in Jun 2022