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Buckatree Hall Hotel

3.5 star property

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Photo gallery for Buckatree Hall Hotel

Superior Twin Room | View from room
Superior Twin Room | Premium bedding, in-room safe, desk, iron/ironing board
Point of interest
Bar (on property)
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
The Wrekin, Telford, England, TF6 5AL
  • The Wrekin
    ‪9 min drive‬
  • Telford Shopping Centre
    ‪9 min drive‬
  • The International Centre
    ‪10 min drive‬

Room options

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Twin Beds (Scenic View)

  • Sleeps 2
  • 2 Twin Beds

Premier Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Buckatree Hall Hotel

3.5-star Telford hotel with restaurant
A restaurant, a bar/lounge, and WiFi in public areas are available at this hotel. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Buckatree Hall Hotel offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 6 meeting rooms.

Wired and wireless Internet access is available for a surcharge. Event facilities measuring 581 square feet (54 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden.

Buckatree Hall Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Lakeside Restuarant - This family restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lakeside Restuarant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 581 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 7.50 for children
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

OYO Buckatree Hall Hotel
Buckatree Hall Hotel Hotel
Buckatree Hall Hotel Telford
Buckatree Hall Hotel Hotel Telford

Buckatree Hall Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 242 out of 648 reviews
Rating 8 - Good. 241 out of 648 reviews
Rating 6 - Okay. 96 out of 648 reviews
Rating 4 - Poor. 44 out of 648 reviews
Rating 2 - Terrible. 25 out of 648 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

david

Stayed 1 night in Sep 2024

8/10 Good

Luma Aal-khamees

Traveled with partner
Liked: Cleanliness, staff & service
Booked last minute. I was expecting the breakfast was included but I was told not included when I checked in. I have showed the receptionist that I booked with breakfast but nothing confirmed in my email. I still have the screenshot but wasn’t something they offered me. Was very disappointed.
Stayed 1 night in Aug 2024

4/10 Poor

Nicola

Business traveler
Disliked: Amenities
You sent me an email saying the kitchen was shut and only continental breakfast was available so I nearly cancelled and ate somewhere else before I got to the hotel. The kitchen was open and I could have eaten there. Really disrupting to my plans.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard John

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Tucked away and an absolute gem. Enjoyed our stay, even a fire alarm didn’t deter from the quality! Little bit older world style that may not suit everyone, but the service was excellent and the surroundings were even better.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and bad service
The hotel is old and not updated. Our room didn’t get cleaned on any day (it was a 2 day stay) although we left the room at 9 am and returned for 1 hour mid afternoon when they wanted to clean it, I have asked for a later return and they haven’t returned. It was dark and dump and there was some mould. The bed is really small and the mattress is worn out. The room was awfully cold and workers were talking loudly in front of our door since 8 am. The breakfast had an ok cooked part and very bad non cooked. Staff talking loudly as there were no costumers around. Food menu at the bar was extremely limited and we waited long to hear the options as no menu available. The worst part was that checkout is 11 am and they tried to charge us £10 for extra hour, although no one informed or reinforced that upon check in. The whole thing felt unwelcoming. I know it used to be a good hotel, so I’m sorry to see the way it went.
Stayed 2 nights in Jul 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The area around the property was beautiful. The rooms are older there is visible wear, but not dirty. The staff was fantastic and the meals wonderful.
Stayed 3 nights in Jun 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Jun 2024

2/10 Terrible

Ross

Stayed 1 night in Jun 2024

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay, spacious comfortable room, friendly staff. Good location for walks.
Stayed 1 night in May 2024

6/10 Okay

SB

Traveled with family
Weekend Break
Room was reasonably clean. Issues we had was fire alarm testing at 1 in the morning. Room not made up on Saturday. Key card didn't always work. Breakfast which we thought was included was an extra £14.95 each per day. Tea tray not kept stocked. Had to request extra supplies.
Stayed 3 nights in May 2024

4/10 Poor

Justine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not book this dated hotel ever again. We stayed 2 nights and had 3 rooms.. we did think about checking out on the first night. The place is so dated and unclean, the staff are very young and seem to lack experience in customer services
Stayed 2 nights in May 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
Turned up to be told was a double booking and no room available at 10pm. Appalling
Stayed 1 night in May 2024

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Stayed 1 night in May 2024

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Wayne

Stayed 1 night in Apr 2024

8/10 Good

Carole

Liked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a lovely area. Staff very helpful and accommodating. Met up with family for a large family gathering and staff were very accommodating.
Stayed 1 night in Apr 2024