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The Telford Hotel, Spa & Golf Resort

4.0 star property

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Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Banquet hall
Terrace/patio
Classic Twin Room | Premium bedding, in-room safe, desk, blackout drapes
Indoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Spa
  • Pool
  • Bar
  • Gym
$96
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Blists Hill
    ‪9 min walk‬
  • Iron Bridge
    ‪6 min drive‬
  • Telford Shopping Centre
    ‪8 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room

9.2 out of 10
Wonderful
(17 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

The Telford Hotel, Spa & Golf Resort

4-star Telford hotel close to Blists Hill
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite.
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Telford Hotel, Spa & Golf Resort features a golf course and an indoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 4133 square feet (384 square meters) include conference space. This eco-certified hotel also offers a health club, spa services, and a terrace. Complimentary self parking is available on site, along with a car charging station.

The Telford Hotel, Spa & Golf Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,133 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

The Telford Hotel, Spa & Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 372 out of 744 reviews
Rating 8 - Good. 258 out of 744 reviews
Rating 6 - Okay. 77 out of 744 reviews
Rating 4 - Poor. 26 out of 744 reviews
Rating 2 - Terrible. 11 out of 744 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Great stay, room was spotless and comfortable. Highly recommend the restaurant, such lovely food and attentive service. Wouldn’t hesitate to book again.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury stay over

Really nice hotel. Nice clean and comfortable room. Very spacious room and bathroom. Couldn't fault anything about our stay .breakfast was really nice with plenty of choice for any tastes. Overall a nice experience for me and my daughter.
Stayed 1 night in May 2025

2/10 Terrible

Carl

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Arrogant manager that was a yes man

Very disappointed went with a golf group and had two nights booked decided to travel up the night before so booked separately and the first night room had air conditioning and when we check we asked if we could stay in the room and was told no but the room would be the same on moving rooms the room had no air conditioning and was not as nice. When we wuerries this we were told not all rooms have aircon but this is advertised on their website. The member of staff calling himself the operations manager was very arrogant and just kept repeating yes to us when we asked questions and had no answer apart from this he just wanted to get rid of us. When asked about rectifying this he gave no response apart from give me 10 minutes and never came back to us with an answer. Would avoid this hotel like the plague. The money we paid for 3 nights hotel and golf was definitely not worth it and the golf course was in poor condition and the hotel was very much below standard.
Stayed 1 night in May 2025

10/10 Excellent

DIRODIRA

Stayed 4 nights in Apr 2025

10/10 Excellent

rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the second we walked in we were greeted with lovely reception staff, the lady who served us was amazing kind and always had a smile , the room was unbelievable and clean, would 1000% be my first choice for a hotel getaway again!
Stayed 1 night in May 2025

10/10 Excellent

rod

Top Hotel

Amazing stay staff brilliant as usual
Stayed 2 nights in Apr 2025

4/10 Poor

Nathaneal

Stayed 1 night in Apr 2025

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing birthday stay :)

Amazing stay for me and my boyfriend, staff were really friendly and even gave us a free breakfast for my birthday. Lovely touch of a balloon display and birthday card in the room too. Would definitely recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, nice room, very attentive staff, slightly disappointed about the bar being closed when we arrived back, after we was told it would be still open, apart from that everything was good.
Stayed 1 night in Apr 2025

8/10 Good

Surita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

8/10 Good

Yvonne

Business traveler
Liked: Cleanliness, staff & service
Lovely quiet arra to rest durung business trips, but paying for additional room space wasnt worth it as i had trouble getting in and out the shower due to the door being tight to the toilet. The restaurant also seems to have gone down hill and i was served almost burnt and greasy chips with my gluten free meal
Stayed 1 night in Apr 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Yvonne

Business traveler
Liked: Cleanliness, staff & service
Really convenient for visiting our site in Telford. Room facilities not consistent as some guests had fridges but i upgraded and tye bathroom was rather tiny so struggled getting out I f the shower and restaurant food seems to have gone downhill. I had gluten free fish and chips but the chips were very dark and greasy. We therefore opted to eat out the next night.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Erling

Stayed 2 nights in Feb 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

A comfortable stay in a beautiful setting with very friendly staff. We got upgraded, chuffed! Breakfast delicious. Will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really pleasant, great value too. Lovely people.

Really good. Lovely people working there, really helpful, friendly and polite. Car charger 100kw so a decent one. Very comfortable and peaceful room. Good gym, range of free weights as well as fixed, bars, cardio machines. Breakfast good too.
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally a good three days.

The hotel on arrival had a clean look with a pleasant perfume smell. The front desk service and booking in was quick and well explained. The room was clean warm and well presented with spare pillow's if needed. The swimming pool is heated and the gym is properly equipped. The menu is typical of a chain hotel.
Stayed 3 nights in Feb 2025

8/10 Good

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stop over comfortable and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with good facilities. Comfortable spacious room and good food.
Stayed 1 night in Feb 2025