This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free full breakfast, free WiFi in public areas, and free self parking are also provided.
The Sutherland offers 13 accommodations with laptop-compatible safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
Complimentary uncovered self parking is available on site.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
The Sutherland has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Free full breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
More
Desk
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
The Sutherland Hotel
The Sutherland Telford
The Sutherland Hotel Telford
The Sutherland Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 22 out of 29 reviews
10 - Excellent
22
Rating 8 - Good. 6 out of 29 reviews
8 - Good
6
Rating 6 - Okay. 1 out of 29 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 29 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 29 reviews
2 - Terrible
0
9.8/10
Cleanliness
10/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Sarah
Oct 29, 2025
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room and a lovely bar and restaurant
Hotel from outside doesn’t do it justice as is amazing inside. Very modern and plush.
Room Positives - very modern, had all the mod cons (iron, ironing board, safe and tower fan) decorate really well and furniture etc very nice. Had a coffee machine with pods for coffee lovers.
Room Negatives - room way too small - struggled with the bathroom and shower being small too. Room also very hot so made use of the tower fan.
Restaurant evening - food was exceptional and definitely recommend. Great atmosphere too.
Breakfast - made to order so very fresh and enjoyed it very much.
Parking - lots of parking at the hotel.
Overall will definitely be coming again however will ask not to be in the room we had again.
Thank you for a lovely stay at the hotel, staff were friendly and one lady went out of her way for me in the morning due to a little emergency I had. Absolutely coming back again.
Lovely staff, amazing their kindness towards dogs staying and how clean it is.. The cleaner on Sunday morning, very hard working and considered the dogs when using the vacuum cleaner and asked me if it was ok. Lovely place, definitely visit again
Breakfast was ok, but I don't really care for streaky bacon, but I get the overall picture as to why that is used and not back bacon.I wasn't super impressed with the thinness of the black pudding either. But overall it was lovely
Rally nice hotel, had a great stay here recently for a work trip. Lovely bar and lounge area, great restaurant and very comfy, well appointed rooms too.
This is a very popular and recently renovated hotel. The restaurant can be extremely busy, but no problem in booking as a resident. Quite an extensive menu and good range of drinks - not surprising as part of a small pub company.
Lovely hotel, really clean. Staff at reception were super helpful and even made sure we could get dinner although we checked in just after service stopped. Breakfast was delicious, freshly cooked to order.
Dinner was really tasty and good prices. Would 100% recommend to anyone
We decided to stop off at Telford during our move from one side of the country to the other. We are so glad we stumbled upon The Sutherland on Expedia. The experience from check-in to check-out was flawless. Breakfast was absolutely delicious too!
The property has been developed to a good standard. Had to wait a very long time for simple item to be delivered to breakfast table. It was toast. The head of service was really good