A casino, a poolside bar, and a seasonal outdoor pool are available at this hotel. Other amenities include a 24-hour front desk, express check-out, and a convenience store.
Pala Casino Spa And Resort offers 507 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a seasonal outdoor pool.
Guests under 21 years old are not allowed in the swimming pool or hot tub.
Pala Casino Spa And Resort features a casino, a seasonal outdoor pool, and a terrace. A poolside bar is on site where guests can unwind with a drink. This Tuscan-style hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. The property has a 24-hour front desk.
Pala Casino Spa And Resort has designated areas for smoking.
Languages
Arabic, Chinese (Mandarin), English, Filipino, German, Korean, Lao, Spanish, Vietnamese
Property amenities
Internet
Available in all rooms: High-speed internet
Parking and transportation
Electric car charging station on site
Wheelchair-accessible parking and van parking available
Food and drink
A poolside bar
Things to do
Casino
Seasonal outdoor pool
Shopping
TV in common areas
Family friendly
Grocery/convenience store
In-room crib
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Vending machine
Guest services
Multilingual staff
Porter/bellhop
Outdoors
Garden
In the mountains
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
15 accessible parking spaces
No elevator
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
10 floors
Built in 2004
Designated smoking areas (fines apply)
Tuscan architecture
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Bathroom
Deep soaking bathtub
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
42-inch TV
Pay movies
Food and drink
Coffee/tea maker
Free bottled water
More
Air conditioning
Desk
Heating
Laptop workspace
LED lighting
Separate sitting area
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests younger than 21 are not permitted in the hotel pool.
Renovations and closures
The following facilities or services will be unavailable from March 20 2024 to December 31 2026 (dates subject to change):
Fitness facilities
Spa
The following facilities will be closed during the winter:
Bar/Lounge
Swimming pool
The property will be renovating from May 15 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
Fitness facilities
Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
Outdoor pool
Hot tub
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
Fitness facility
Full-service spa
Health club
Sauna
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per stay
Resort fee: USD 19.99 per accommodation, per night
The resort fee includes:
Faxes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Parking
Phone calls
Self parking
Valet parking
WiFi access (may be limited)
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The seasonal pool will be open from April 04 to October 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 21 years old are not allowed in the swimming pool or hot tub
Property is also known as
Pala Casino Spa Resort
Pala Casino Spa
Pala Casino Spa And Pala
Pala Casino Spa And Resort Pala
Pala Casino Spa And Resort Hotel
Pala Casino Spa And Resort Hotel Pala
Pala Casino Spa And Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Not a big choice of restaurants but i do know more to open.
Doesn't seem to be enough staff on the casino floor. Machines not working and some table games not open.
Eamonn
Stayed 4 nights in Apr 2025
4/10 Poor
jessica
Traveled with group
Apr 28, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
I won't stay again. I arrived after 5pm and was not able to check in and was told my room was not ready yet when check in time is 4pm. Then when I finally got up to my room there was a leak in the ceiling so I could not use the bathtub because it was catching the water that was leaking from the roof above my room. When I asked for another room I was told I would have to pay for an upgrade as there were no others available. Then in the morning when I asked for a late checkout I was told I would be charged $35 an hour for every hour after 11am despite not being able to access my room until after 6pm and having a leak in my room which dripped all night and I could not use the bathtub. I had a great experience at the casino but I will not be paying over $400 a night to stay at the hotel again.
Some of the check point security staff was unnecessarily pushy. Obnoxiously trying to "prove who has the authority."
Other than that it was what it was supposed to be.
Check-in was very long. Room was very spacious and comfortable! Staff was very friendly!
Vanessa
Stayed 1 night in Apr 2025
10/10 Excellent
Michael
Traveled with family
Apr 27, 2025
We have stayed there multiple times , had dinner & have seen three concerts there
Always an Excellent Stay
We’ll be Back
Shout out to Anila’s Cucina Rustica Outstanding !!!!!
Michael
Stayed 1 night in Apr 2025
8/10 Good
John
Traveled with partner
Apr 27, 2025
Liked: Cleanliness
Disliked: Amenities
I asked for an ADS room & did not receive it &
only one bathroom had a scooter accessible room! the one where u exit to Hotel parking! Not an enjoyable stay!!!!
Stay was great clean rooms, I’m still trying to figure out how I was charged a resort fee when resort options like pool and spa were of no access? For my stay. Other than that stay was good.