Hotel Frontera Plaza

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Frontera Plaza

Exterior
Lobby
Superior King | Minibar, in-room safe, bed sheets
Bar (on property)
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Manuel Bulnes 726, Temuco, 4780000
  • Anibal Pinto Square
    2 min walk
  • Temuco Municipal Market
    7 min walk
  • Teodoro Schmidt Square
    8 min walk
  • Maquehue Airport (PZS)
    14 min drive

Room options

Superior King

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Triple Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Executive Twin

  • 32 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Frontera Plaza

3.5-star Temuco hotel with restaurant
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Hotel Frontera Plaza offers 68 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Onsite parking is available (surcharge).

Hotel Frontera Plaza has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Bar Inglés - Onsite buffet restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CLP 8,000 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CLP 13,000 for adults and CLP 13,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Inglés

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 13000 for adults and CLP 13000 for children
  • Uncovered self parking fee: CLP 8000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Frontera Plaza Temuco
Hotel Frontera Plaza
Frontera Plaza Temuco
Frontera Plaza
Hotel Frontera Plaza Hotel
Hotel Frontera Plaza Temuco
Hotel Frontera Plaza Hotel Temuco

Hotel Frontera Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 55 reviews" "
Rating 8 - Good. 26 out of 55 reviews" "
Rating 6 - Okay. 10 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 3 out of 55 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Liliana

Traveled with family
Disliked: Staff & service, property conditions & facilities
Unhappy with customer service
Stayed 2 nights in Jan 2020

6/10 Okay

Douglas

Liked: Cleanliness
Clean, comfortable in Temuco
hotel is centrally located in town. Limited parking but we were able to get a spot. Shares breakfast with sister property across the street. Rooms are a decent size and clean. Only complaint was the lack of temperature adjustment in the room and there is no air conditioning.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good hotel to make a stop over, it was clean, quite and even had a room service for the restaurant.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018

4/10 Poor

Suzanne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very over priced.
Room was very small. No AC and even though we were on 7th floor, we were on the Main Street so lots of noise. We had to close the window so the room was very hot. Breakfast was very good. Dinner in hotel restaurant was also good. No restaurants in the local area so we were glad to have s good meal in the hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well-located in the heart of the city. Clean room and excellent service, the staff is here to help. A big thanks to Mitchell for the help at the check-out.
Stayed 1 night in Feb 2018

10/10 Excellent

Bronwyn, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central ,obvious Choice
We found this a safe location with English speaking staff and excellent Restaurant for the evening meals. The manager went beyond duty to organise our bus tickets to next destination.
Stayed 1 night in Feb 2018

10/10 Excellent

CARLOS, NEUQUEN

Liked: Cleanliness, staff & service, property conditions & facilities
Muy atentos todo el personal del hoyel
Stayed 1 night in Sep 2024

8/10 Good

Milton

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Carlos

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Edison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible atención
Nos cambiaron de hotel, no estaba limpio las habitaciones, mala atención, nos hicieron esperar para dar la habitación el el otro hotel, mal servicio, etc...
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel close to center and nice price
The hotel lies only few hundred meterd from city center and shopping. The hotel has s cafe where you can buy hbeer, wine cakes and some food. The rooms is large with bathroom, refridgietor, TV but no water heater.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Christina Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in city center
It was a very nice stay at Hotel Frontera. Staff is kind, welcoming and helpful. The location of the hotel is great as well.
Stayed 8 nights in Nov 2023

8/10 Good

hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
de pasada por Temuco
buen hotel.limpio , lo malo es que para tomar desayuno hay que salir del hotel y cruzar al frente, ademas con el problema de frio y lluvia afuera
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente hotel buena atención y el desayuno muy bueno
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Prepotencia, poca empatía y nula solución
Una estadía para el olvido por culpa de la encargada de reservas, la cual no sabía sobre los beneficios que entrega Hoteles.com a sus miembros; me obligaron a dejar una garantía que no me correspondía porque mi estadía está costo 0 al canjear una noche gratis. Luego de pagar llame a hoteles.com y ellos llamaron al hotel donde respondieron que hoy lunes 10 me contactarían para devolver el dinero de la garantía … obviamente no me llamaron y tampoco respondieron a mi email. Seria bueno que capaciten a los encargados de reservas para que no vuelvan a cometer estos errores.
Stayed 1 night in Jul 2023

2/10 Terrible

Matias

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mal
Al llegar al hotel, no existía la reserva efectuada hace meses con anterioridad por la pagina hoteles.com A otras personas les pasó exactamente lo mismo ese día
Stayed 1 night in Nov 2022

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena
Fue excelente paseo y una agradable estadía
Stayed 1 night in Oct 2019

10/10 Excellent

Patricia Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio!!
Excelente hotel, muy cómodo, muy buen servicio, muy limpio y muy bien ubicado. El desayuno incluido rico y el restaurant con un buen menú. Regresaría sin dudarlo
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019