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Tenacatita Vacation Packages

Would NOT recommend staying there! The customer service is terrible! I booked 3 rooms for a group of 10, I had two rooms next to each other.. there was a connecting door in between. I asked if we can open the door in between the rooms and they said I didn’t pay for that type of room! If I wanted to “Open the Door” between the two rooms (that we were already using) I had to pay an additional $100 US Dollars per night!! Ridiculous.!! The bedding smelled, like when you leave wet clothing in the washer and for get to dry it out. The staff in the lobby were super rude, and there was only one employee during check out with a line of about 6 families trying to check out. Lets not forget the sewage water coming out on the entrance flooding the street. Adding the terrible smell! There were no reservations for dinner available!! And the hostess for the buffet “Older Guy” was the rudest ever!!

Worst experience ever,restrictions just to grab a drink..need to make reservations at restaurants and some were out of service..keep in mind it"s all inclusive.Roaches welcomed us to our room..immediately called expedia to cancel and was denied and no help at all.I was screwed for 2 nights.Never again booking with expedia.If you don't mind areas being swamped with tours buses,mediocre food,overpriced and subpar facilties..this is the place for you.

The service from the staff, culinary experience, and modern amenities makes Garza Blanca Sanctuary one of a kind! Our family had a wonderful experience and we’ll be back!

The cleaning staff stole a ring that belongs to my wife

Amazing place o recommend anyone to go food is amazing you get the true Mexico feel

Best spa experience we ever had 10/10: