The Imperial Hotel

3.5 star property

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Photo gallery for The Imperial Hotel

On the beach
Beach bar
On the beach
View from property
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Pet friendly
  • Free WiFi

Explore the area

Map
THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR
  • Harbour Beach
    ‪5 min walk‬
  • Tenby Castle
    ‪6 min walk‬
  • Tenby Beach
    ‪4 min drive‬

Room options

Deluxe Double Room, Sea View

  • Sleeps 2
  • 2 Queen Beds

Junior Double Room, Sea View

  • Sleeps 2
  • 1 King Bed

Classic Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, Partial Sea View

  • Sleeps 2
  • 1 Double Bed

Classic Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Comfort Double Room, Sea View

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Sea View

  • Sleeps 2
  • 1 Double Bed

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About this property

The Imperial Hotel

3.5-star Tenby hotel close to Tenby Beach
This hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a banquet hall.
The Imperial Hotel offers 44 accommodations with coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Tenby hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This beach hotel also offers a terrace, a front-desk safe, and an elevator.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (27 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from February 17 2025 to March 27 2025 (dates subject to change).
The property will be renovating from November 25 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Pet fee: GBP 10 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Tenby
Imperial Tenby
The Imperial Hotel Hotel
The Imperial Hotel Tenby
The Imperial Hotel Hotel Tenby

The Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 94 out of 341 reviews
Rating 8 - Good. 111 out of 341 reviews
Rating 6 - Okay. 60 out of 341 reviews
Rating 4 - Poor. 48 out of 341 reviews
Rating 2 - Terrible. 28 out of 341 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Staff & service
Disliked: Property conditions & facilities
Absolutely stunning view and great location just a shame they haven’t updated this hotel
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, nice and quiet. Bed was very comfortable, slept great…. Breakfast was great, nice variety. Bar was lovely. Staff polite and friendly. It was our first time in Tenby , we will stay here again
Stayed 1 night in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, room comfort
Tenby trip
I had a fantastic stay at the Imperial hotel. The staff were amazingly friendly and helpful. The room was comfortable and clean. I asked about the scaffolding being put up at the hotel and whether it would be covering the window in my room. They found out that it would and offered me a room on the other side of the hotel. I also questioned about the heating which they think maybe the builders knocked something but were glad that I let them know. The hotel is a bit tired but it is comfortable and in a great location on the cliff top. It is being gradually refurbished and will be fabulous once complete
Stayed 4 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The property is being renovated but still clean . The staff were polite .
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very tired property, black mould in shower, water had no pressure for a shower and couldn't get hot. No hand soap in rooms, windows dirty. They also have works going on and scaffolding was being erected before 9am on a sunday, very noisy
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Fantastic view with the best room in architecturally significant hotel. All this outweighed the relatively dismal state of the public areas and the sub-Britannia breakfast. Once things have improved under the new ownership this will be a goldmine for staff and owners.
Stayed 2 nights in Dec 2024

10/10 Excellent

beverley

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kim

Liked: Staff & service
Staff excellent, room dated
Stayed 2 nights in Dec 2024

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Rooms clean but very dated
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views from room
Stayed 2 nights in Dec 2024

10/10 Excellent

Katrina

Lovely night away in our happy place
Lovely room beautiful view lovely friendly staff, looking forward to returning.
Stayed 1 night in Dec 2024

10/10 Excellent

Bohdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff were amazing and a beautiful location.
Stayed 1 night in Nov 2024

6/10 Okay

Sam

Staff are excellent and there was refurbishment in progress i was not aware o that at time of booking noise was continuous fri sat and sun till after eight don't think i will return sam
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, room comfort
Great sea view
Great breakfast..comfortable room and bed , beautiful view from sea front room ,can hear the sea ..room was warm which is good as November..dated bathroom ..slow shower but not a problem for our stay as was a great price ...
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Chelsea

Liked: Staff & service
Lovely stay
Amazing people and atmosphere. Room was a bit small and on a slant and the tv didnt work properly but it was a lovely stay
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service
The propert is in the process of being renovated which is the only reason I marked property condition as 3 *.
Stayed 2 nights in Oct 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem i had was the tv which only worked for a few mins would then scramble
Stayed 3 nights in Oct 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Donnella

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

6/10 Okay

neil

Traveled with partner
Liked: Staff & service
Could be nice with a lot of money spent to do a proper refurb
Stayed 1 night in Oct 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service
all good
Stayed 1 night in Oct 2024

6/10 Okay

Ieva

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Faint glimpses of grander times
It is a lovely period hotel that is in much need of repair and investment. It is very dated and looks derelict in places although it does seem there are some works undergoing on one wing. Staff however are very warm and friendly and the location is out of this world, reminder of times when this was a place to be and a real high end hang out for locals and tourists alike.
Stayed 1 night in Oct 2024