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The Imperial Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Imperial Hotel

On the beach
On the beach
View from property
Exterior
Beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Pet friendly
  • Free WiFi

Explore the area

Map
THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR
  • Paragon Beach
    ‪1 min walk‬
  • Ocean Commotion
    ‪1 min walk‬
  • Harbour Beach
    ‪5 min walk‬
  • Swansea (SWS)
    ‪88 min drive‬

Room options

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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The price is $118
per night
$142 total
includes taxes & fees
Feb 5 - Feb 6
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About this property

The Imperial Hotel

3.5-star Tenby hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a banquet hall.
The Imperial Hotel offers 44 accommodations with coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Tenby hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This beach hotel also offers a terrace, a front-desk safe, and an elevator.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (27 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from January 13 2025 to January 24 2025 (dates subject to change).
The property will be renovating from November 25 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Pet fee: GBP 10 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Tenby
Imperial Tenby
The Imperial Hotel Hotel
The Imperial Hotel Tenby
The Imperial Hotel Hotel Tenby

The Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 93 out of 339 reviews" "
Rating 8 - Good. 111 out of 339 reviews" "
Rating 6 - Okay. 60 out of 339 reviews" "
Rating 4 - Poor. 47 out of 339 reviews" "
Rating 2 - Terrible. 28 out of 339 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

6/10 Okay

neil

Traveled with partner
Liked: Staff & service
Could be nice with a lot of money spent to do a proper refurb
Stayed 1 night in Oct 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service
all good
Stayed 1 night in Oct 2024

6/10 Okay

Ieva

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Faint glimpses of grander times
It is a lovely period hotel that is in much need of repair and investment. It is very dated and looks derelict in places although it does seem there are some works undergoing on one wing. Staff however are very warm and friendly and the location is out of this world, reminder of times when this was a place to be and a real high end hang out for locals and tourists alike.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Room was amazing. Four post bed,loads of space. Nice big tv,sofa to watch it. Dressing table. Lovely baloney with outstanding view,shame the weather wasnt playing ball though. Bathroom was stunning. My wife and i loved everything about the room. Its a old school hotel and we couldnt have asked for more!
Stayed 1 night in Oct 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Radiator not working, draft from window making room cold. Complained to receptionist was told when return to collect portable fan heater. No hand soap in room. Shower tray had sealant all over tray water escape peeling paint shower tray stand cracked and tiles
Stayed 1 night in Oct 2024

4/10 Poor

Darren

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is really nice it’s a shame the hotel is falling apart. The rooms are old and battered, TV didn’t work, no heating, shower leaks onto the floor and woodlice in the room. Not what was advertised whatsoever
Stayed 2 nights in Oct 2024

6/10 Okay

Nicky

Traveled with partner, Traveled with pets
Disliked: Staff & service
Nothing to say just poor
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Fantastic coastal location, basic room was quite dated and unfortunately very uncomfortable bed. Can imagine what this could be in such an amazing spot.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room
Stayed 1 night in Sep 2024

6/10 Okay

Ilona

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was amazing and friendly and that's what makes it so difficult to rate this property. The building itself is old and in bad need of repair, carpets, walls, windows and coverings all stained or broken. The breakfast was very good. So staff a 10 but building a 3. Please save this building - it could really be something!
Stayed 2 nights in Sep 2024

4/10 Poor

Gregory

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
About to be refurbished and desperately needs it. Room was very dated and not worth the money we paid but was clean. Staff were superb & very friendly. Breakfast was good selection but cold. Very dog friendly and everyone made our dog welcome. This will be a gem of a hotel when refurbishment completed. It’s in an excellent location on the seafront
Stayed 1 night in Sep 2024

8/10 Good

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and very good customer service spacious clean room with comfortable twin beds What more could you ask for. Would recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and tidy excellent staff, only complaint I had was showering and contractor turned the water off which left me half way through a shower still with shampoo in my hair and had to wait an hour for it to be turned back on not the hotel fault and they were apologising and said that they did not inform the hotel that the water was going to be turned off. Overall stay was pleasant, and would definitely return.
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Perfect location
This Hotel was in a perfect location with amazing views over the sea yet right in town. It was typical of an old seaside establishment, a little tired but clean but was undergoing refurbishment so can’t wait to see the changes. The staff were excellent, friendly and helpful but seemed a little overstretched. I would definitely go there again
Views from our window
Stayed 2 nights in Sep 2024

10/10 Excellent

craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from our room. Stuff were excellent we will be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional
Stayed 1 night in Sep 2024

8/10 Good

Hann

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid altogether or refuse room 23,
Hotel is in a good location, room is very tired , carpet badly soiled, floor very uneven, and bed is the most uncomfortable bed ive ever slept in - in fact ive not been able to sleep- suffering with a bad back today - regretting paying the extra to stay here as really overpriced, if you check in and given room 23 refuse it the springs are poking through the mattress and they have put wood underneath the mattress where the bed base is broken
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, lovely stay.
We arrived at the hotel to a lovely receptionist called Emma, our room wasn't quite ready so she put our bags safe and showed us to the bar/dining area. We were welcomed by the bartender who was friendly and polite. Our room was basic but clean and comfortable. TV maybe a little small but adequate and we weren't intending to stay in the room lol the time. We had breakfast which was of a good standard and plentiful. There was parking nearby and not too expensive. We were on the top floor and there was a lift available. All the staff we encountered were polite and friendly. It was a pleasure to stay there and we'd use it again.
Stayed 3 nights in Sep 2024

4/10 Poor

Ross

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service
In fairness, there are a lot of ups and downs with the Imperial. The location is excellent, my room was clean and tidy, and the cost was more than reasonable. Niggles would include very low water pressure, a droopy showerhead, and a laughably small TV. But It’s hard to ask too much considering the cost. Clearly this grande dame’s best years may have been many decades ago, but she’s still got some life in her. I’m hopeful that with her ongoing renovations, many good years are still ahead.
Stayed 1 night in Sep 2024

6/10 Okay

Owain

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staffs are so friendly and always smile, easy to communicate with us deaf. It’s very great to view and good location. The room makes us tired and very small shower and little dirty carpet like old. Other, wallpaper have peel old and furniture is old too. Hope so will be new decoration soon. We don’t have any complain. Many thanks.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Traveled with partner
Liked: Staff & service
The staff were very helpful and worked hard to deliver excellent customer service. The new owners "Crest Hotels" have some very strange policies that impact on the customer experience i.e. one hand towel to be shared between two people. Two tea bags maximum for two people per day, No hand soap, One toilet roll for two people per day, Rooms not serviced daily unless you hand your room keys in to reception. Very minimal room service bathroom not cleaned during our 5 night stay.
Stayed 5 nights in Aug 2024