Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a garden and a banquet hall.
Hotel El Jaguar offers 24 accommodations. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Hotel El Jaguar features 2 outdoor swimming pools.
Buffet breakfasts are available for a surcharge between 8:30 AM and 11:00 AM on weekends.
Hotel El Jaguar has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking includes off-street options
Food and drink
Weekend buffet breakfast available 8:30 AM to 11:00 AM for a fee: MXN 200 for adults and MXN 100 for children
A bar/lounge
A restaurant
Things to do
2 outdoor pools
Family friendly
2 outdoor pools
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Proposal/romance packages
Outdoors
Garden
In a regional park
Accessibility
No elevator
More
Banquet hall
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 200 for adults and MXN 100 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Hotel El Jaguar Hotel
Hotel El Jaguar Teotihuacan
Hotel El Jaguar Hotel Teotihuacan
Hotel El Jaguar Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 29 out of 61 reviews
10 - Excellent
29
Rating 8 - Good. 16 out of 61 reviews
8 - Good
16
Rating 6 - Okay. 9 out of 61 reviews
6 - Okay
9
Rating 4 - Poor. 2 out of 61 reviews
4 - Poor
2
Rating 2 - Terrible. 5 out of 61 reviews
2 - Terrible
5
8.4/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Matthew
Traveled with group
Feb 22, 2025
Great location near the pyramids and fantastic ser
Fantastic service and coordination with restaurant staff. Great breakfast. Walking distance to both Sun and Moon pyramids.
Matthew
Stayed 1 night in Feb 2025
2/10 Terrible
michele
Traveled with partner
Feb 17, 2025
Liked: Staff & service
Disliked: Amenities
I booked this property due the advertised 1 minute walk to the pyramids. In reality it was a 10 minute walk. Our room had no cold water to shower or flush the toilet. The club next door boomed all night until 3am. On a positive note the staff were friendly and helpful. The room was expensive through Expedia and didn’t come with breakfast. A poor choice of hotels and a bad experience.
This was one of the worst places I’ve stayed. Like my daughter described it”it was hell, unable to sleep” is super noisy due to their night club next door. Nothing is sound proof. You can hear everyone outside the room, at 8 am some loud noise kicked in, maybe an AC unit! Loud! It woke us up. We had No TV signal and No internet. One of the workers said their internet is usually bad and it goes out often 😠The pool is cold water. So unless you like cold water you can’t really get in, always ask if the pool is heated. Space between bed is like 10 inch apart no night stand in between of course so you have to put your stuff in the floor, bathroom ceiling and walls have some water damage or some type of mold, no sense of safety due to the room door because it has a regular house lock knob and so many little things that kill the experience
Mirna
Stayed 1 night in Feb 2025
6/10 Okay
Mary
Jan 9, 2025
Liked: Cleanliness, staff & service, amenities
No hot water in shower but has hot water in the bathroom sink. The room was cold and has no temp control (weather was cold when sun was down on January 1st) Room & furniture was outdated and bed was uncomfortable. However, the staff were warm and helpful, and the larger selection hot breakfast buffet was incredible and tasty.
Our stay was decent overall, but there were some major downsides. The walls are very thin—you can hear everything happening around you. We stayed in a room close to the restaurant upstairs, and unfortunately, they hosted two parties back-to-back, keeping us awake until 2 a.m. each night.
Additionally, the breakfast service was disappointing. The property seems to prioritize servicing the hot air balloon companies over their own guests, which left us feeling overlooked. While the location is convenient, the lack of sleep and subpar service made the experience less enjoyable than we had hoped.
The hotel grounds are very clean and well maintained. The hotel room does need to be upgraded and no amenities other than a travel size shampoo and conditioner. We also stayed in a room where there is a night club/bar just across the garden. The music was extremely loud and it went on well into the night. On a positive note, Daniela at the front desk was very helpful and super accommodating.
It is very close to Teotihuacan. Generally a good place but staying in a triple room, the shower has no privacy which is not nice and made us a bit uncomfortable.
Tina
Stayed 1 night in Oct 2024
10/10 Excellent
Rafael, Hewitt
Nov 4, 2024
Clean room
Rafael
Stayed 1 night in Nov 2024
6/10 Okay
Antony
Traveled with group, Traveled with partner, Traveled with family
Sep 21, 2024
Liked: Cleanliness, amenities
We booked a room with a balcony through Expedia and paid more for it. When we checked in, the only room available was without balcony or view.
This has been one of our best experiences in any hotel. The staff were always on top of things and very friendly. Especially Ara, our receptionist. She went beyond her duties to make sure we were comfortable and made our experience fabulous. The breakfast was so delicious and there were many options to choose from. Everything was so clean. They wake up early to make sure everything is in perfect shape. The swimming pool was clean and the water was warm. Gracias Sra Ara for making our stay wonderful
The place was conveniently located next to the pyramids and on the boarder of the neighboring Pueblo. Basic accommodations, pools, restaurants, etc…
The best thing about the whole experience was the hospitality! Some of the best I’ve ever had!