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Telpochcalli Hotel & Temazcal

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Telpochcalli Hotel & Temazcal

Property entrance
Gift shop
Front of property - evening/night
View from property
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
Constitución No. 8, San Sebastián Xolalpa, Teotihuacan, MEX, 55840
  • Teotihuacan Archaeological Site
    5 min walk
  • Calzada de los Muertos
    16 min walk
  • Palacio de Tetitla & Palacio de Atetelco
    16 min walk
  • Mexico City (MEX-Mexico City Intl.)
    57 min drive

Room options

View all photos for Double Room, Garden View, Garden Area

Double Room, Garden View, Garden Area | Rollaway beds, free WiFi, wheelchair access

Double Room, Garden View, Garden Area

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Rollaway beds, free WiFi, wheelchair access

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Triple Room, 2 Bedrooms

Traditional Triple Room, 2 Bedrooms | Rollaway beds, free WiFi, wheelchair access

Traditional Triple Room, 2 Bedrooms

  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Rollaway beds, free WiFi, wheelchair access

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Telpochcalli Hotel & Temazcal

Teotihuacan hotel with free valet parking
This hotel features a bar/lounge, a snack bar/deli, and a steam room. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include a conference center, coffee/tea in a common area, and spa services.
Telpochcalli Hotel & Temazcal offers 4 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 11 square feet (1 square meters) include a conference center. This Teotihuacan hotel also offers a steam room, spa services, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

A complimentary continental breakfast is served each morning between 9:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Archery
  • Horseback riding/rentals
  • Karaoke
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 100.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Telpochcalli Hotel Temazcal Teotihuacan
Telpochcalli Hotel Temazcal
Telpochcalli Temazcal Teotihuacan
Telpochcalli Temazcal
Telpochcalli & Temazcal
Telpochcalli Hotel & Temazcal Hotel
Telpochcalli Hotel & Temazcal Teotihuacan
Telpochcalli Hotel & Temazcal Hotel Teotihuacan

Telpochcalli Hotel & Temazcal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 4 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a home away from home.
This place was truly a gem. The people were fantastic and the property was lovely. The location could not be better. I hope to return here again and again.
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The property was quite nice and the man working in the morning was wonderful but that’s about it. When we arrived they didn’t have our reservation and because our Spanish isn’t great they were frustrated that we didn’t unthat they were full. I understood but had made a reservation and wanted some kind of alternative. We were finally checked into their sister hostel at the same price as the hotel. Beds uncomfortable, rooms cold, very noisy and bright. Do not recommend for the price, location or accommodations.
Stayed 1 night in Dec 2018

4/10 Poor

Disappointed

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff is great but the place is located in a bad neighborhood, the room don’t have heater if you staying in the winter time like I did and it was so bad I didn’t get any sleep because of the cold and noise around it and bad bed...
Stayed 1 night in Nov 2018

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, do recommend
The place is just what you need, perfect location and great service. Breakfast is disappointing.
Stayed 1 night in Oct 2018

10/10 Excellent

Michael, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like family
Was here for a music festival. Everything we wanted to do including the Pyramid of the Sun and Moon was within walking distance of the hotel. Elizabeth, Pepe, Suzy and everyone else were wonderful. I felt like family from the moment we arrived. We don't speak much Spanish but with my translation app, we got by. I got very sick my last night there and Elizabeth had a doctor in my room to help me within 15 minutes. The doctor was wonderful and I was feeling better within the hour. I highly recommend this place.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 4 nights w/ a 1.5yr old & felt li family
The day manager was a very sweet and accommodating lady. Who did her best to communicate with us though we lack spanish language skills. The night manager Carlos is an amazing human with some english language skills. When our daughter reacted poorly to the milk in Mexico, because she had only had almond milk previously, he offered his own almond milk and when we needed more he drove us to get it. The only store that carried it was a 10 minute drive. He refused payment for the ride. In a town where we were the only white we felt like family. No pressure, relaxed, safe town. Close to pyramids(10 minutes on cobble stone roads), with a view of them from the large grassy field. Our toddler really enjoyed playing in the field. We are excited to stay there again next year!
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean & Quaint
Hotel Telpochcalli was exactly what my friends and I needed. There were 3 of us traveling together so we got a room with 2 big beds and a private bath. The room and bathroom were very clean. The only complaint about the room is that the pillows weren't very comfortable, but I've come to expect this from places in this price range in Mexico. The people working at the hotel were nice and accommodating, however the complimentary breakfast leaves much to be desired. A big advantage is the close proximity to the pyramids which is why we stayed there in the first place. It's a nice 15-20 minute walk from the main entrance. All things considered, I would definitely go back and stay there again.
Stayed 1 night in Oct 2017

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming family run business
Wonderful. I always stay here and love it.
Stayed 1 night in Oct 2017

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, so friendly
Love this place, so friendly and helpful. Beautiful green space around the hotel and very convenient to the pyramids. Would definitely stay here again, great value.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ten minutes walk to Puerto uno
Very friendly staff. Clean room and bathroom. Good breakfast. Terrace from which you can see, with some effort, the pyramid of the sun. Only ten minuten walk to gate 1. Mexican restaurant near the hotel. Wifi didn't work.

6/10 Okay

Gustavo

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

4/10 Poor

SUSANA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
"PRECIO NO RAZONABLE"
Personal Amable, sin embargo la Estancia No fue Agradable: Habitación con Poca Luz, Ropa de Cama Sucia, cabellos en sábanas y cojines, manchas en colchas. La puerta del baño no Cerraba, Mueble de lavabo viejo y roto. Riel de puerta de regadera Mojado y con moho. Problemas con desayuno "Incluido" el cual por lo mismo ya no consumimos el 2o. día de estancia ...En fin, No acorde al precio $1,800 por noche "Demasiado caro.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
emplacement ideal pour visite site Teotihuacan
tres proche du site de Teotihuacan. Accueil bien sympathique. Grande chambre propre. Petit dejeuner simple: cafe ou the, biscotte, beurre, confiture, fruits.

8/10 Good

José, Toluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cerca de la entrada a la zona arqueológica.
Un hotel agradable, su precio es acorde con su calidad. Se encuentra cerca de la entrada a la zona arqueológica.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia
Es un lugar muy cómodo y limpio.

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramiro
Es un hotel con muy buen precio y muy cómodo

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveremos
Se ha convertido en nuestro hotel predilecto. El único detalle es que de pronto se apaga el calentador dede agua y hay que pedir que lo enciendan.
Stayed 2 nights in Mar 2018

10/10 Excellent

Gisela, Guanajuato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TEOTIHUACAN
EL TELPOCHCALLI HOTEL & TEMAZCAL ES UNA EXCELENTE OPCION PARA HOSPEDARSE MUY CERCA DE LA ZONA ARQUEOLOGICA, TAMBIEN A POCA DISTACIA DEL ZOOLOGICO REINO ANIMAL Y CON BUENOS ACCESOS A LAS VIAS QUE COMUNICAN A LOS PUEBLOS MAGICOS DE SAN JUAN TEOTIHUACAN Y SAN MARTIN DE LAS PIRAMIDES, ASI QUE DESDE SU UBICACION SE VISITAN LOS PRINCIPALES PUNTOS DE INTERES DE LA ZONA. EL PERSONAL DEL HOTEL ES MUY EDUCADO Y AMABLE Y SE INTERESAN PORQUE LA ESTANCIA SEA LO MEJOR POSIBLE, ATENDIENTO TODAS LAS NECESIDADS QUE SE INCLUYEN EN EL PAQUETE E INCLUSO OFRECIENDOSE A MEJORAR CONDICIONES SI ESTA EN SUS POSIBILIDADES. SE AGRADECE RECIBIR UN TRATO TAN CORDIAL. SE RESPONDIERON TODAS NUESTRAS PREGUNTAS DESDE ANTES DE LLEGAR Y LO QUE NECESITABAMOS SABER SE NOS ORIENTABA DE MANERA CLARA Y SENCILLA. EL AMBIENTE ES 100% FAMILIAR, ZONA DE CAMPO MUY TRANQUILA Y BELLA. CERCA DEL HOTEL HAY TIENDITAS PARA COMPRAR LO NECESARIO Y EN LAS VIAS CERCANAS HAY OXXOS EN GASOLINERAS QUE SON LUGARES SEGUROS. LA LIMPIEZA DE LAS HABITACIONES ES MUY BUENA Y LAS INSTALACIONES SE MANTIENEN ADECUADAMENTE EL DESAYUNO CONTINENTAL SE SIRVE TEMPRANO, LO CUAL ES LO ADECUADO PARA QUIEN VISITA LA ZONA PARA APROVECHAR EL DIA DE MEJOR MANERA. SE AGRADECE DESAYUNAR SANO Y ADEDUADO PARA PODER SUBIR PIRAMIDES Y CAMINAR SINTIENDOSE LIGEROS. EL HOTEL TIENE ESTACIONAMIENTO PRIVADO BASTANTE AMPLIO CON LUGAR AL FRENTE DE CADA HABITACION, LO CUAL ES MUY COMODO Y FACILITA LA BAJADA DE EQUIPAJE UNO MISMO. MUY RECOMENDABLE HOTEL EN TEOTIHUACAN.
Stayed 2 nights in Apr 2018

10/10 Excellent

Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial!!
Fue excelente, aunque se tardaron en encontrar la reservación
Stayed 1 night in Mar 2018

10/10 Excellent

jose carlos, veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
habitacion agradable
excelente ubicación, la atención fue de primera, todo muy agradable, las instalaciones, la habitación muy agradable, el servio de primera, el cuarto muy cómodo, los servios de agua caliente y cable de buena calidad, en absoluto lo recomiendo.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveler

Liked: Staff & service
No me respetaron la reservacion
No había registro de reserva, cuando llegue ya no había habitaciones disponibles y me tuve que ir a otro hotel
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
La llegada al hotel es fácil y está muy cerca del circuito de las pirámides y del área de comida. El trato del personal fue amable y servicial nos ayudaron a conseguir boletos para el evento de luz y sonido
Stayed 2 nights in Dec 2017

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Fue solo una noche, pero todo fue muy agradable, el trato desde que llegas es excelente, muy amables, en cuanto a la habitación, limpia, el baño igual, la cama es muy cómoda, el clima en la noche es frío, pero dentro no lo pasas, mi experiencia ha sido muy buena por lo que regresaría
Stayed 1 night in Nov 2017

2/10 Terrible

ERika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017