This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Vicalis offers 5 accommodations with complimentary toiletries. Plasma televisions are featured in guestrooms.
Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Teotihuacan hotel also offers barbecue grills, tour/ticket assistance, and a garden. Complimentary self parking is available on site.
Vicalis is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.
Vicalis has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 75 to 150 for adults and MXN 75 to 150 for children
A bar/lounge
A restaurant
Snack bar/deli
Family friendly
In-room babysitting (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessibility
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Plasma TV
Food and drink
Limited room service
More
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Firewood fee: MXN 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 75 to 150 for adults, and MXN 75 to 150 for children
Airport shuttle fee: MXN 800 per vehicle (one-way)
Airport shuttle fee per child: MXN 200 (one-way), (from 4 to 8 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property is also known as
VICALIS Hotel Teotihuacan
VICALIS Hotel
VICALIS Teotihuacan
VICALIS Hotel Teotihuacan
VICALIS Hotel
VICALIS Teotihuacan
Hotel VICALIS Teotihuacan
Teotihuacan VICALIS Hotel
Hotel VICALIS
Vicalis Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 8 reviews" "
10 - Excellent
0
Rating 8 - Good. 4 out of 8 reviews" "
8 - Good
4
Rating 6 - Okay. 3 out of 8 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 8 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 8 reviews" "
2 - Terrible
1
8.0/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Victor
Mar 11, 2020
Liked: Staff & service
Friendly staff/great location but should be better
The staff was very friendly and it was a very convenient location. However, the facility could have been better taken care off...the bed mattresses are set up on cement bases, making the beds very hard. The room we had had no windows and the room was not as clean as it should have been, especially the bathroom/shower...I guess we got what we paid for...
This is a very simple Mexican hotel. Our biggest issue, and indeed part of our ignorance, very few hotels heat their rooms in the winter season. Having said that our four previous nights were in larger hotels, with similar nightly rates, where there were heaters in the rooms. The room was very small and only blanket was a fuzzy throw type. Beds were new and comfortable. They did bring us another blanket when asked, but didn’t help much. The shower was a pipe out of the wall, no shower head, which would have worked but no hot water. We tolerated the night but checked out next morning even though we had paid for two. Very overpriced for the value.