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Casa Amor

2.5 star property

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Photo gallery for Casa Amor

Property grounds
Deluxe Double Room, 1 King Bed
Property grounds
Balcony
Exterior detail

Reviews

5.4 out of 10

Popular amenities

  • Hot Tub
  • Parking available
  • Breakfast available
  • Pool
  • Kitchen
  • Housekeeping

Explore the area

View in a map
Artesanos No. 50, Tepoztlán, MOR, 62520
  • Place, Artisan Market of Tepoztlán
    ‪12 min walk‬
  • Place, Tepozteco Pyramid
  • Place, El Suspiro Tepoztlan
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Casa Amor

Tepoztlán guest house close to Tepozteco Pyramid
An outdoor pool, a hot tub, and self parking are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Casa Amor offers 8 accommodations with complimentary toiletries and portable fans. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site.
Casa Amor features an outdoor pool and a hot tub. Wireless Internet access is complimentary. This Tepoztlán guesthouse also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite parking is available (surcharge).

Casa Amor is a smoke-free property.

Continental breakfasts are available for a surcharge between 9:00 AM and 11:00 AM on weekends.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 60 per stay)
  • Self parking on site (MXN 60 per stay)

Food and drink

  • Weekend continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 120 per person

Things to do

  • Hot tub
  • Outdoor pool

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Friday - Sunday (3 PM - 10:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 120 per person
  • Self parking fee: MXN 60 per stay
  • Nearby parking fee: MXN 60.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 12 years old and younger are not permitted at this property
Alcohol is not permitted at this property

Property is also known as

Casa Amor Guesthouse Tepoztlan
Casa Amor Guesthouse
Casa Amor Tepoztlan
Casa Amor Tepoztlán
Casa Amor Guesthouse
Casa Amor Guesthouse Tepoztlán

Casa Amor Reviews

Reviews

5.4
Rating 10 - Excellent. 9 out of 54 reviews
Rating 8 - Good. 7 out of 54 reviews
Rating 6 - Okay. 9 out of 54 reviews
Rating 4 - Poor. 14 out of 54 reviews
Rating 2 - Terrible. 15 out of 54 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was not bad although it was terribly humid. Pillows were very uncomfortable. They don’t put bottled water and stores around were closed so we were thirsty all night. They woke us up at 7am to move the car (other cars were parked in front of us) as we were the last ones to check in so that ruined our sleep. The WC had a water leak. Too expensive for what it is.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful property. No hot water no matter what i tried. We were the only guests in the hotel. Wifi was extremely weak. Unfortunately i won’t stay there again.
Stayed 1 night in Jun 2021

4/10 Poor

Laura

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room and the bed are too small.
Stayed 1 night in Apr 2019

8/10 Good

Raph, Bay Area CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful little property within walking distance of the animated center but still quiet. The very friendly and helpful staff takes good care of the property. It was a very unique experience different than a regular hotel as it is a house. The grounds are magical the rooms simple but still romantic.
Stayed 1 night in Aug 2018

2/10 Terrible

MARGARITA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Leticia

Stayed 1 night in Dec 2024

4/10 Poor

Mariana

Disliked: Cleanliness, property conditions & facilities
Estaba muy sucio, huéspedes tomando alcohol a altas horas de la noche, el seguro de mi habitación no servía
Stayed 3 nights in Nov 2024

6/10 Okay

Miguel Ángel

Traveled with family
Malo
Stayed 1 night in Nov 2024

6/10 Okay

HECTOR

Liked: Cleanliness, staff & service
Necesitan arreglar regaderas
Stayed 1 night in Nov 2024

10/10 Excellent

Israel A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Buen servicio y todas las facilidades.
Stayed 2 nights in Oct 2024

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

RICARDO

Buena pero , le hacía falta limpieza a la habitación
Stayed 1 night in Aug 2024

6/10 Okay

Cristiano

Disliked: Staff & service
El lugars tiene mucho potencial pero está descuidado
Stayed 1 night in May 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Solo un detalle, al momento de hacer checout no estaba el personal hasta que salió un chico de la casa principal para darles las llaves solo ojo con esos detalles
Stayed 2 nights in May 2023

8/10 Good

Jose Manuel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
El lugar es agradable, el personal muy amable. El jacuzzi no funciona, estacionamiento para autos muy limitado, no hay servicios por la noche. Las cortinas no cubren por completa el cancel de la habitación, se pierde privacidad.
Stayed 1 night in Apr 2023

4/10 Poor

Jesús Alberto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy abandonada, no se le da mantenimiento, no había agua caliente, la alberca muy sucia.
Stayed 1 night in Apr 2023

2/10 Terrible

Erick

Stayed 1 night in Jan 2023

4/10 Poor

Monica

Stayed 2 nights in Dec 2022

4/10 Poor

Yessica

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No es como las fotos, las habitaciones huelen a humedad, la alberca estaba sucia, no hay tina de hidromasaje, me parece un costo excesivo para la calidad del lugar,

2/10 Terrible

Guadalupe

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Esta muy linda la casa, muy descuidada, no tiene mantenimiento y el encargado de nombre Gerardo súper grosero, me quería quedar una noche mas y prácticamente nos corrio, ahora entiendo porque está así la casa, ya la habíamos visitado hace tiempo y era otra cosa, lastima por la dueña, perderá clientes.
Stayed 1 night in Nov 2022

4/10 Poor

Eva

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Primero decir que el personal que te atiende es muy muy amable y siempre dispuesto a ayudar. La casa es bonita y el jardin y alberca muy bien. Se ve que la casa tuvo su epoca de esplendor pero no le han dado mantenimiento. Tiene estacionamiento (lo cual es un plus). El tema es que dado el costo por noche tienen muchos detalles que mejorar: las habitaciones no estan muy limpias, huelen a humedad, las sabanas y toallas ya estan muy gastadas, las cortinas sucias,no te ponen agua para beber en la habitacion, usan jabon de mala calidad para las manos, no hay tapete para salir de la regadera, las colchas desgastadas. El desayuno incluido esta bueno y muy completo, pero el restaurante en si no es muy bonito y podria serlo dada la hermosa vista que tiene del jardin y la alberca. Por otro lado tuvimos mala suerte de que fallo el agua (pero lo arreglaron rapidamente) y habia una fiesta del pueblo juntito (pero en seguida nos cambiaron de habitación). En resumen creo que por el precio podrian ofrecer mejores amenidades y tener en mejor estado las habitaciones. Pero se agradece mucho la gran amablidad del personal.
Stayed 1 night in Oct 2022

8/10 Good

Uriel

Stayed 1 night in Jul 2022

6/10 Okay

GERARDO

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Muy caro para lo que es
Stayed 1 night in May 2022

4/10 Poor

Cristian

Traveled with partner
Disliked: Amenities, property conditions & facilities
La alberca estaba llena de hojas no se podía meter, la TV se veía borrosa y no comparten la red Wifi
Stayed 2 nights in Mar 2022

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy tranquilo, limpió y confortable
Stayed 1 night in Mar 2022