Casa Bugambilia

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Bugambilia

Outdoor pool, free cabanas, pool umbrellas
Outdoor banquet area
Standard Double Room | Free WiFi, bed sheets
Interior
Front of property - evening/night

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Pet friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Callejon Tepopula 007 Valle de Atongo, Tepoztlán, MOR, 62520
  • Los Venaditos Waterfall
    13 min walk
  • Las Catarinas
    6 min walk
  • Pullman de Morelos Bus Terminal
    5 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    58 min drive

Room options

Traditional Double Room

  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Garden View

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 King Bed

Romantic Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Garden View

  • 248 sq ft
  • Sleeps 3
  • 2 Double Beds

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Double Room, 2 Double Beds

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Signature Suite

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Traditional Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Casa Bugambilia

3.5-star Tepoztlán hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool, and a bar/lounge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a spa tub are onsite.
Casa Bugambilia offers 12 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
In addition to an outdoor pool, Casa Bugambilia provides a spa tub and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This Tepoztlán hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site.

Casa Bugambilia is a smoke-free property.

A complimentary English breakfast is served each morning between 9:00 AM and 11:30 AM.
Casa Bugambilia has 2 restaurants on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily 9:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Casa Bugambilia
Casa Bugambilia House Tepoztlan
Casa Bugambilia Tepoztlan
Casa Bugambilia Hotel Tepoztlan
Casa Bugambilia Hotel
Casa Bugambilia Hotel
Casa Bugambilia Tepoztlán
Casa Bugambilia Hotel Tepoztlán

Casa Bugambilia Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 53 out of 94 reviews" "
Rating 8 - Good. 20 out of 94 reviews" "
Rating 6 - Okay. 8 out of 94 reviews" "
Rating 4 - Poor. 8 out of 94 reviews" "
Rating 2 - Terrible. 5 out of 94 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lucía C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

JIMMY

Stayed 1 night in Apr 2024

2/10 Terrible

Kathleen Anne

Disliked: Cleanliness, property conditions & facilities
Total SCAM. We did not get the suite we booked and paid for and confirmed on our itinerary. The staff were disgustingly rude and aggressive when we asked for the suite we booked. Worst of all, they insisted they had not been paid by Expedia even though I showed them proof. They argued aggressively that I pay again. Hotel old and looked like it was struggling. A total scam. I wish I could give it zero stars.
Stayed 1 night in Dec 2023

10/10 Excellent

jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional, courteous and very accommodating. The scenery was absolutely beautiful! A wonderful place if you want to relax and close to town.
Stayed 3 nights in Sep 2023

4/10 Poor

Mandy

Liked: Cleanliness
Disliked: Property conditions & facilities
The wifi was terrible which was very challenging since I had important calls. Not acceptable for the rate I paid. I also changed my reservation to two days but still got charged for 3 days of taxes and fees.

8/10 Good

Hector

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are gorgeous, and this would be a fantastic place to hold an event or travel with a group. The food was excellent, but the service quite slow, but very professional. WiFi speed was decent, but coverage was quite poor; the rooms don't get much signal. Cell service was also poor, so guests would hang out near the central building, where the WiFi reached. It is about 3Km (2 miles) from downtown Tepoztlán, which can take 20 minutes driving via the back roads. This also means the property is far enough away to be quiet and tranquil. In mid-December, the weather was cool but pleasant (light hoodie), with no scorpions. The rooms were cool to cold. Suite #1 has a sliding door made of metal and glass, very sturdy, and quite heavy. Water pressure was strong, and the shower got as hot as I could possibly want it. We got swedish massages, and they were quite good. The property is served by a water well, so we were "not told the tap water was safe"... so we got our water bottles filled at the kitchen. Every day. We saw several couples with their dogs.
Stayed 2 nights in Dec 2022

8/10 Good

Alberto

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean, friendly staff, beautiful room.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a ton of green space, very quiet and serene. We had a fantastic experience and will be returning in the future.
Stayed 1 night in Jul 2021

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción,linda vista y delicioso desayuno
El lugar tiene unos jardines muy lindos, árboles y vista espectacular al Tepozteco. Los cuartos son lindos, con un toque mexicano, amplios y limpios. Solo la regadera falló un poco, se tardo mucho en salir el agua caliente y la presión era baja. El desayuno que incluyen delicioso! Seguro me volvería a quedar!
Stayed 2 nights in Jul 2021

10/10 Excellent

Juliana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Gorgeous, quiet getaway close enough to the town but far enough away to not hear the town like you do in other locations. Relaxing property, huge rooms, great toiletries, and wonderful staff. I highly recommend!
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Stayed 1 night in Nov 2020

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It didn’t have a fan or air conditioning The amenities where not nice, tiny tiny soaps The property is stunning, the food really good and everyone was really friendly.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Great food, Nice surroundings, terrible room
Expected a lot more from this hotel, very high price for a very low quality room. Great food though.
Stayed 1 night in Nov 2017

8/10 Good

pepon, mexico city

Liked: Cleanliness, property conditions & facilities, room comfort
Nice boutique hotel in Tepoz
The hotel is really nice and quiet . incredible for a weekend get away. As I was going to a wedding I just stayed one night and did not use the facilities at the hotel (pool , spa). The garden is amazing, and the whole setting is very peaceful and relaxing. We had a lovely breakfast and the staff was very kind and helpful. I would put more garden furniture, although there is a hotel house with a very nice terrace. Nevertheless I would put more furniture on the garden if one wants just to relax, read and spend time sitting around. One thing that the hotel has to check is the shower (at least on my room) as it lacked of strength and the result was that most of your shower you get cold and this can create discomfort on the overall experience. Nevertheless, i would go back for another peaceful weekend.

10/10 Excellent

LUIS GERARDO

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo, hermoso y con un gran toque propio. Completamente en línea con el pueblo en donde está situado. Tepoztlán.
Stayed 1 night in Jun 2024

2/10 Terrible

Emiliano

Disliked: Cleanliness, staff & service, property conditions & facilities
Que es mentira y engaño lo que presentan en imágenes contra lo que realmente existe en el hotel. Suciedad, falta de mantenimiento en las instalaciones, exceso de hongos y sarro, negativa del personal a ofrecer comidas y cenas. Pésimo trato por parte del dueño. Acceso complicado a la propiedad dañando vehículos bajos.
Stayed 3 nights in May 2024

10/10 Excellent

MARIO ENRIQUE BARRAGAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

10/10 Excellent

VICTOR O.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Enrique Emiliano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Feb 2024

10/10 Excellent

Jannette

Stayed 2 nights in Nov 2023

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

isis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023