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Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Boutique Casa Isabella features an outdoor pool and a spa tub. Dining options at the inn include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This Tuscan-style inn also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Hotel Boutique Casa Isabella has designated areas for smoking.

  • Barbecue grill(s)
  • Library
  • Picnic area
  • Daily
  • Number of outdoor pools - 1
  • Number of hot tubs - 1
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Free breakfast
  • Business center
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Free reception
  • Terrace
  • Luggage storage
  • Number of restaurants - 1
  • Free full breakfast
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 7
  • Airport transportation (surcharge)
  • Garden

Room Amenities

Hotel Boutique Casa Isabella offers 7 air-conditioned accommodations with iPod docking stations and safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Tepoztlán inn provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Slippers
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • TV size measurement: inch
  • iPod docking station
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 8 AM and noon. The inn offers a complimentary manager's reception on select days.

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the inn's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Ziplining nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:30 PM

Check-in time ends at 9:00 PM

Minimum check-in age is: 15

Check-out

Check-out time is 11:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Service animals are allowed

Front desk opens daily at 8:00 AM

Front desk closes daily at 9:00 PM

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Minimum guest age is 14

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are available for MXN 800.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Guests under 14 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

Hotel Names

  • Casa Isabella Hotel Boutique Tepoztlan
  • Casa Isabella Hotel Boutique
  • Casa Isabella Boutique Tepoztlan
  • Casa Isabella Boutique
  • Casa Isabella Tepoztlan
  • Casa Isabella Hotel Boutique
  • Hotel Boutique Casa Isabella Inn
  • Hotel Boutique Casa Isabella Tepoztlán
  • Hotel Boutique Casa Isabella Inn Tepoztlán

Awards & Affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

Hotel Reviews

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