Colibrí Turquesa

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Colibrí Turquesa

Terrace/patio
Exterior
Reception
Comfort Room, Private Bathroom | Down comforters, blackout drapes, free WiFi, bed sheets
Fridge, microwave, oven, toaster

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Laundry
  • Pet friendly
  • Spa
  • Kitchen
  • Parking included

Explore the area

Map
43 C. de Matamoros Santo Domingo, Tepoztlán, Mor., 62520
  • Tepoztlán Museum Carlos Pellicer Collection
    6 min walk
  • Ex-Convent of the Nativity
    10 min walk
  • Artisan Market of Tepoztlán
    10 min walk
  • Mexico City (MEX-Mexico City Intl.)
    94 min drive

Room options

Superior Room, Private Bathroom

  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed, Private Bathroom

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, Shared Bathroom

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Room, Private Bathroom

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Basic Room, Shared Bathroom

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Private Bathroom

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Private Bathroom

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Classic Room, Shared Bathroom

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Colibrí Turquesa

Hotel in Santo Domingo
A rooftop terrace, spa services, and a microwave in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a refrigerator in a common area, laundry facilities, and a library. Housekeeping is available on request.
Colibrí Turquesa offers 8 accommodations with complimentary bottled water and shared/communal kitchens. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves.

This Tepoztlán hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. In-room massages, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Colibrí Turquesa features a rooftop terrace, spa services, and a library. Wireless Internet access is complimentary. This Tepoztlán hotel also offers barbecue grills, a garden, and a picnic area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Colibrí Turquesa has designated areas for smoking.

Continental breakfasts are available for a surcharge between 9:00 AM and 11:00 AM on weekends.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 4 spaces per unit)

Food and drink

  • Weekend continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Free bottled water
  • Griddle
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access
  • Spices
  • Tea bags/instant coffee
  • Toaster
  • Toaster oven

More

  • Connecting rooms available
  • Mobile key entry
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in fee: MXN 200 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

Pets allowed for an extra charge of MXN 300 per pet, per stay, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 90 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: MXN 200 for check-in between 11:00 PM and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Colibrí Turquesa Hotel
Colibrí Turquesa Tepoztlán
Colibrí Turquesa Hotel Tepoztlán

Colibrí Turquesa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 60 reviews" "
Rating 8 - Good. 12 out of 60 reviews" "
Rating 6 - Okay. 8 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 9 out of 60 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Emeriel

Stayed 1 night in Mar 2024

10/10 Excellent

nayeli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff were wonderful. I would definitely stay there again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really tranquil and beautiful place. The garden is perfect, the staff are very kind and the colors and quaintness are the perfect get away. There was no wifi reaching the rooms (only in the common area) and the jacuzzi was not available/in use while we were there, but other than that - totally wonderful!
Stayed 2 nights in Nov 2023

6/10 Okay

Rielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
The service was excellent. Check in and email communications also was excellent. The room and grounds we had were average. There is room for improvement. Didn’t realize the bathroom was apart of the room. Prefer it to be connected. The Wi-Fi was spotty. My overall experience was ok.
Stayed 2 nights in Nov 2023

10/10 Excellent

Brenda

Stayed 1 night in Oct 2023

10/10 Excellent

Yamaris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. Very gorgeous patio and landscaping. Amazing flowers and plants. Hammocks very comfortable and relax. Need more Hammocks. Coffee ☕️ maker was not working. Very quiet during the day and night. The owner very nice person. I stay in the big room 2 beds and was amazing. We slept with room windows and porch doors open with no problem. It rain that night so it was even better. We only stay one night but I wish I can stay there for a week. Tepoztlan artesanias market is a 10 min walk up the hill. Parking is very restricted only 4 spots. Ck in at 3pm don't try to ck in early because is not possible. There is no front desk at property, so if you are arriving after 3pm make sure you contact the property, otherwise you will need to wait for the owner to come.
Stayed 1 night in Aug 2023

8/10 Good

Jesus

Stayed 2 nights in Aug 2023

8/10 Good

Alessia

Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eira Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hola! En mi experiencia, la persona que te recibe es súper amable, el lugar es tranquilo y limpio, tiene unas vistas espectaculares. Lo único malo y que no le agrado en nada, fue que en la habitación que rente, el baño estaba afuera y las regaderas hasta arriba 👎 tache ahí eso fue muy feo 🙈 Fuera de ese inconveniente, lo super recomiendo ♥️
Stayed 1 night in Jun 2024

10/10 Excellent

Narda Nayeli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy bonito, limpio y agradable estancia a muy buen precio.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, tiene un jardín muy bonito y es muy comodo, en general el lugar está muy bien
Stayed 2 nights in May 2024

2/10 Terrible

Karina

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Lizbeth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio 😡 llegue tarde a un compromiso porqué no pude sacar mi coche ya que otro estaba en el paso estorbando y en la recepción no sabian de que huesped era... Llegue tarde mi evento y LO PEOR ME TUVE QUE IR EN TAXI PORQUÉ DICHA PERSONA NUNCA LLEGO Y EL HOTEL NO ME DIO SOLUCIÓN.
Stayed 2 nights in Mar 2024

6/10 Okay

Pablo Nicolas

Traveled with family
Disliked: Property conditions & facilities, room comfort
Fotos engañosas. Baño fuera de la habitación.
Las fotos con engañosas. El jardín está descuidado. La habitación que nos tocó tenía el baño afuera. Es decir, teníamos que salir de la habitación para acceder al baño. Eso no estaba en la descripción. Un precio caro para lo que fue. Sin embargo la habitación estuvo bien.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maritza Areli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Fernanda

Disliked: Cleanliness, staff & service
El baño es compartido nunca había tenido tan mala experiencia
Stayed 1 night in Dec 2023

2/10 Terrible

Victor Manuel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son con baño comparitido y en la pagina NO resalta ese detalle …Compartir el baño ? Y además sucio! Pésimos servicio! Que me devuelva mi dinero !!! Opción muy pobre!
Stayed 1 night in Nov 2023

2/10 Terrible

Guillermo René

Disliked: Property conditions & facilities
Pésimo lugar, olía todo el tiempo a insecticida y sin baña en la habitación.
Stayed 1 night in Nov 2023

10/10 Excellent

José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento y amable y en general los servicios excelentes.
Stayed 2 nights in Nov 2023

6/10 Okay

Adrián

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Eder, Queretaro

Traveled with group
Liked: Staff & service, amenities
Incómodo huele a humedad césped lleno de lodo para acceder a los cuartos. Cocina muy práctica.
Stayed 1 night in Oct 2023

10/10 Excellent

Anabel Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso me super encantoooo Son muy amables y todo está cerca.
Stayed 1 night in Oct 2023

6/10 Okay

KIDZANIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Propiedad esteticamente bella, tiene unas vistas hermosas y el staff es muy amable Puntos malos: El ventilador de techo donde nos quedamos deberian de checarlo, solo tiene una velocidad y es muy lento. en las noches hay que escoger entre el calor o abrir y que te traguen los mosquitos. Pedimos una secadora de cabello y una plancha de cabello igual pero nos dijeron que solo tenian plancha de ropa, ademas de que tampoco nos trajeron nunca la secadora de cabello El internet, muy malo y lento
Stayed 2 nights in Sep 2023