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Hotel Valle Místico

3.5 star property

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Photo gallery for Hotel Valle Místico

Outdoor spa tub
Mountain view
Garden
Classic Room, Multiple Beds, Accessible, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters, minibar
Bicycling

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast included
  • Spa
  • Room service

Explore the area

Map
Camino al Otlahyo 10, Huilotepec, Tepoztlán, MOR, 62525
  • Tepozteco Pyramid
  • Jardín Xolatlaco
    ‪2 min drive‬
  • Artisan Market of Tepoztlán
    ‪6 min drive‬

Room options

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Restaurant

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4.3 out of 5, Excellent, (1004)
$101 nightly
The price was $144
The price is $101 total
includes taxes & fees
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About this property

Hotel Valle Místico

3.5-star Tepoztlán hotel with restaurant
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Hotel Valle Místico offers 9 accommodations with minibars and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tepoztlán hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Valle Místico has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, Hotel Valle Místico features an outdoor pool and a steam room. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast on weekends. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This hot springs hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Valle Místico has designated areas for smoking.

A complimentary continental breakfast is served between 9:00 AM and noon on weekends.
Via de Campo - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available on weekends 9:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Via de Campo

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Ceiling fan
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 100 percent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1500.0 per stay
  • Cleaning fee: MXN 250.0 per room, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 1800 per vehicle (one-way)
  • Pet deposit: MXN 300 per stay
  • Late check-out fee: MXN 300 (subject to availability)
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Valle Místico Tepoztlan
Hotel Valle Místico Hotel
Hotel Valle Místico Tepoztlán
Hotel Valle Místico Hotel Tepoztlán

Hotel Valle Místico Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 8 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
El camino para llegar es totalmente inaccesible ... es terraceria y piedra ... la alberca es sucia... los muebles de las habitaciones son muy poco cómodos ... la relación precio calidad es muy mala ... pues por ese rango de precios compiten con hoteles en la zona mucho mejor equipados
Stayed 1 night in Dec 2019

4/10 Poor

Roberto

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Pésimo servicio

En general el lugar es lindo , pero el servicio es muy malo . Solo tienen a una o 2 personas a cargo del restaunrante , el servicio es lento. Los cuartos no cuentan con televisión ni A.C. La relación costo servicio es pésima Me queda mucho a deber
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Daniela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantador.. tiene todo, privacidad, excelente atención de todo el personal, buenos servicios de spa, el restaurante delicioso. Felicidades
Stayed 1 night in Nov 2019

8/10 Good

José Manuel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Eduardo Cuauhtemoc

Liked: Cleanliness, property conditions & facilities
Servicio lento en el restaurante
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y cómodo para relajarte, la atención muy buena!!!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Neftali

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lamentablemente al ir entre semana nos toco que todo estaba en mantenimiento, el restaurante no estaba abierto, en la mañana siendo los únicos huespedes el jardinero estaba podando los arboles debajo de nuestra habitación.
Stayed 1 night in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio, excelentes instalaciones muy amables y agradable vista, pero el camino para llegar al hotel es complicado y en malas condiciones
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Todo el lugar es excelente, para relajarte totalmente, sólo a la comida del restaurante le hace falta más sabor rico. la carta es muy buena pero el sazón le falta y es importante porque de ahí no sales. Todo lo demás espectacular nos la pasamos súper bien.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con una vista hermosa, muy buena atención, las instalaciones me gustarin, un excelente lugar para pasar un rato apartado del ajetreo de la ciudad y súper tranquilo.. Altamentente recomendable y con gusto regresaría
Stayed 1 night in Jan 2019