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Hotel Zaragoza Tepoztlan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zaragoza Tepoztlan

Junior Room | Garden view
Superior Room | Individually decorated, iron/ironing board, free WiFi, bed sheets
Lobby
Terrace/patio
Superior Room | Bathroom sink

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Calle Zaragoza 35B, Barrio Santo Domingo, Tepoztlán, MOR, 62520
  • Tepoztlán Museum Carlos Pellicer Collection
    3 min walk
  • Ex-Convent of the Nativity
    7 min walk
  • Artisan Market of Tepoztlán
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    92 min drive

Room options

View all photos for Standard Room

Standard Room | Individually decorated, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Room

Junior Room | Individually decorated, iron/ironing board, free WiFi, bed sheets

Junior Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Individually decorated, iron/ironing board, free WiFi, bed sheets

Family Room

  • 215 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Individually decorated, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

Casa Ndomi Tepoz

Pool
Spa
Parking included
Free WiFi
4.1 out of 5, Very Good, (92)
The price is $56
per night
$67 total
includes taxes & fees
Dec 11 - Dec 12
Casa Ndomi Tepoz

About this property

Hotel Zaragoza Tepoztlan

3-star hotel in Santo Domingo
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk.
Hotel Zaragoza Tepoztlan offers 15 accommodations with hair dryers and ceiling fans. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Tepoztlán hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. Hotel Zaragoza Tepoztlan features a full-service spa and an outdoor pool. This Tepoztlán hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite self parking and valet parking are complimentary.

Hotel Zaragoza Tepoztlan is a smoke-free property.

Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per day
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zaragoza Tepoztlan Hotel
Hotel Zaragoza Tepoztlan Tepoztlán
Hotel Zaragoza Tepoztlan Hotel Tepoztlán

Hotel Zaragoza Tepoztlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 7 out of 91 reviews" "
Rating 4 - Poor. 5 out of 91 reviews" "
Rating 2 - Terrible. 2 out of 91 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rubén

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, limpio y con excelente ubicación
Stayed 2 nights in Jun 2024

8/10 Good

Tania

Stayed 1 night in Jul 2023

8/10 Good

Jorge

Stayed 1 night in Jul 2023

10/10 Excellent

MICHELE

Stayed 1 night in Feb 2023

10/10 Excellent

JAVIER

Stayed 1 night in Feb 2023

6/10 Okay

James

Stayed 1 night in Nov 2022

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout on a really quiet block near the center. I booked quickly so I did not get a chance to read about the property. First of all, they are a cash only property. Second, they have a list of house rules. Neither issue was a problem for us.
Stayed 1 night in Jul 2022

10/10 Excellent

ARMANDO

Stayed 2 nights in May 2022

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, el personal súper amigable y servicial. Los cuarto limpios
Stayed 1 night in Dec 2021

8/10 Good

Wilfrido, Edina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Big problem ya that they demand payment in cash, for the stay and for any food eaten at their restaurant. No toiletries, just some soap from a small pump at the shower and sink.
Stayed 2 nights in Mar 2022

10/10 Excellent

Nicholas, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatiin. The staff was very friendly and helpful. The hotel was very nice. Please be aware that the hotel is cash only. Fortunately there is a bank one block away.
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The staff is very friendly and helpful. The property is overall ok and location is pretty good
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good value for money and a pleasant stay
Stayed 1 night in Oct 2021

4/10 Poor

CarlosRamirez, Pittsburgh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel facilities are ok, just they are not clear in the way the charge extra fees, they charged for Extra person in a room which is perfectly understandable, but for a small bed which we asked because the beds were to small and my brother is overweight, they put a bed but they charged like completely another person The American breakfast is really limited, literally they put 5 little pieces of papaya or whatever fruit they got, and the bread is limited as well, one per person but there is not choice to choose, is whatever the have.
Stayed 3 nights in Nov 2020

4/10 Poor

RMS

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. Staff comes in at 8:00 am and leaves at 9:00 pm. No A/C No parking space, dirty pool... Just Awful!!!
Stayed 3 nights in Mar 2020

10/10 Excellent

MX.traveller, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice, check in quick and easy, swimming pool was maybe heated because it was not too cold to swim. Continental breakfast was good - coffee, fruit and bread. An easy 5 minute walk to the Main Street. Hot water in the shower and good water pressure. The king bedroom on the 3rd floor was very nice.
Stayed 1 night in Jan 2020

8/10 Good

Mark Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo el precio es algo elevado para lo que ofrece el lugar pero las habitaciones muy amplias y limpias. Las áreas comunes no están tan equipadas pero para solo llegar a dormir está muy bien.
Stayed 1 night in Aug 2024

10/10 Excellent

HECTOR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion. Lugar muy limpio y cercano al cenrtro y restaurantes. se puede llegar caminando.
Stayed 2 nights in Jul 2024

8/10 Good

Leonel Salgado

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo llegamos a dormir, no pude usar todos los servicios del hotel por lo que no tengo una evaluación muy puntual sino más bien general del lugar
Stayed 1 night in Jul 2024

8/10 Good

Miguel, Atotonilco De Tula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, comodo
Stayed 1 night in Jun 2024

10/10 Excellent

Ubaldo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, el desayuno un poco tardado y sencillo
Stayed 1 night in Jun 2024

10/10 Excellent

Ashly Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está muy bonito y son súper amables
Stayed 1 night in Jun 2024

6/10 Okay

jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hay varios costos que no vienen a la hora de reservar, está bonito pero el costo fue excesivo
Stayed 1 night in Jun 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien para un fin de semana rápido, no pude utilizar la alberca por tiempo, sin embargo todo el personal muy amable y los masajes estaban hechos con técnica y procedimiento, me gustaría que incluyeran drenaje linfático. Instalaciones limpias e higiénicas, muy bien
Stayed 2 nights in Apr 2024