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Sitio Sagrado

3.5 star property

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Photo gallery for Sitio Sagrado

Exterior
Garden
Grand Room | Iron/ironing board, bed sheets
Front of property
Winery

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast available
  • Pet friendly
  • Pool
  • Spa
$212
includes taxes & fees
Nov 12 - Nov 13

Explore the area

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Camino Real a Amatlán No. 10, Col. del Carmen, Tepoztlán, MOR, 62520
  • Place, Tepozteco Pyramid
  • Place, Jardín Xolatlaco
    ‪2 min drive‬
  • Place, Artisan Market of Tepoztlán
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Iron/ironing board, bed sheets

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite

Classic Suite | Iron/ironing board, bed sheets

Classic Suite

8.0 out of 10
Very good
(2 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Iron/ironing board, bed sheets

Grand Room

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sitio Sagrado

3.5-star Tepoztlán hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include massage/treatment rooms, a garden, and a front-desk safe.
Sitio Sagrado offers 28 accommodations with complimentary bottled water and bathrobes. Plasma televisions come with cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages and facials.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tepoztlán hotel also offers an outdoor pool, spa services, and a terrace. Onsite secured valet parking is complimentary.

Sitio Sagrado has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Copal - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 240 to 500 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Copal

Things to do

  • Ecotours
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 240 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Sitio Sagrado Hotel Tepoztlan
Sitio Sagrado Hotel
Sitio Sagrado Tepoztlan
Sitio Sagrado Hotel
Sitio Sagrado Tepoztlán
Sitio Sagrado Hotel Tepoztlán

Sitio Sagrado Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 108 out of 292 reviews
Rating 8 - Good. 63 out of 292 reviews
Rating 6 - Okay. 50 out of 292 reviews
Rating 4 - Poor. 35 out of 292 reviews
Rating 2 - Terrible. 36 out of 292 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura, Miami

Traveled with partner
Liked: Cleanliness, staff & service
The property is a bit outdated. The water didn’t flow easily in the showers. The cable didn’t work. Breakfast was good but a bit pricey for the area. The staff were very accommodating and helpful!
Stayed 2 nights in Feb 2025

2/10 Terrible

Mayra, Laveen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying that property is far and hidden from downtown. Once checked in, we discovered there was no hot water. They stated pump was broken and they could not guarantee it being fixed anytime soon, this mid January. In addition, both night stand lamps did not work, phone in room did not work, had to walk across the resort to contact staff, who’s solution was to shower in the spa area which was not close to us. When we inspected the jacuzzi, it was broken and they stated our reservation did not include one, even though we had access to it. Upon immediately checking out to find a place with hot water, they stated to contact Expedia for resolution, upon contacting Expedia they referred me to the hotel and no one accepted responsibility. $176 for one night folks.
Stayed 1 night in Jan 2025

10/10 Excellent

Luis Jaime

Stayed 1 night in Nov 2024

6/10 Okay

Mario

Stayed 1 night in May 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023

2/10 Terrible

Gilberto, Lynnwood

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst place in all Mexico
Stayed 1 night in Jul 2023

2/10 Terrible

Claudia

Stayed 2 nights in Aug 2022

4/10 Poor

Antonio

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Para los precios que maneja el hotel tienen muy mal servicio. Las instalaciones deterioradas y no hay agua caliente!!!! Ah, tampoco tienen internet.
Stayed 1 night in Jun 2022

6/10 Okay

Patricia

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
El hotel está ok pero las fotos no son representativas del lugar. Es decepcionante en comparación con las expectativas creadas por las fotos. La alberca es más pequeña, la vista no es como las fotos lo muestran, las habitaciones son muy simples. El lugar es agradable pero le falta mantenimiento, pintura, etc. Lo mejor de todo es la gente, es super amable y servicial. El precio es costoso para el lugar, lo comparo con Misión del Sol que tiene precios similares y las instalaciones son mucho mejores.
Stayed 1 night in Apr 2022

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Fabricio

Stayed 1 night in Nov 2021

6/10 Okay

FRANCISCO

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Le falta mantenimiento , me cobraron por adelantado cuando había seleccionado pagar en sitio , excelente la comida , la alberca muy fría. El paisaje increíble
Stayed 1 night in Oct 2021

2/10 Terrible

Margarita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No hay gente de recepción por la noche, si te pasa algún incidente no hay quien te auxilie. Apareció en mi cuarto una araña bastante grande, por más que estuve llamando a recepción nadie contesto y cuando salí a buscar ayuda solo estaba el portero en todo el lugar
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar para descansar, muy bonito, el servicio es amable aunque muy lento!!
Stayed 1 night in Jul 2021

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO!!!

Pésima experiencia. No recomiendo que vayan a este hotel y yo no vuelvo a ir. No había agua en nuestro cuarto (después de 3 llamadas a recepción) y fallidos intentos. Nos fuimos del hotel sin bañarnos y sin poder lavarnos los dientes. PÉSIMO!!!
Stayed 1 night in May 2021

2/10 Terrible

Ricardo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible, so neglected

Terrible, the hotel has been negoected on maintenance … i am not going back
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place, only a few notes

Amazing service, views and food. Only thinkg is the pool was always cold and they couldnt manage to turn the heater on.. Also bad wifi, even at main areas.
Stayed 5 nights in Dec 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a very unique place. The nature around it is breathtaking. But it is in very bad shape. It shouldn’t be listed as a 5 stars hotel because at the most it is a 3 stars one. So it is a scam to charge an amount higher than the best hotels in Tepoztlan because it creates a very wrong impression about Mexico. I definitely do not recommend anyone to go there
Stayed 4 nights in Sep 2019

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jeff Ronn MD review and recommendation

Excellent stay would return if possible by the way I lost eyeglasses don’t know where? Eduardo was excellent in restaurant and valuable person for information and advice!!food spa all very excellent a truly great resort!!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
The hotel is very pretty, it’s in the middle of no where and the road to get there is a little scary. The temazcal service was great but we had to ask the staff 3 times to please see if they could accommodate us in the afternoon. The staff is not very proactive. The hotel for the area is pricy and we were charged $100mxn for a bucket of ice to chill out wine, which seems ridiculous to me seeing that it should be included. I liked the hotel and the spa, but our stay was mediocre I would say because of the service.
Stayed 1 night in Aug 2018

6/10 Okay

paulina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
En muy mal estado puerta de baño cortinas sucias, ofrecen y cobran una tarifa extra por un jacuzzi en la terraza de la habitación, tal jacizzi está en malísimas condiciones, inpensable meterse ahí
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Amenities, property conditions & facilities
Super excelente todo, descance, disfrute mi estancia.
Stayed 1 night in Jun 2025

4/10 Poor

Brian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cuarto lleno de arañas y sin agua caliente. Una porquería para pagar 5 mil pesos la noche Definitivamente no regresamos
Stayed 1 night in Jul 2025

10/10 Excellent

agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana de relajación

Exelente lugar , jardines y espacios muy amplios Las habitaciones muy cómodas , sin duda lo mejor el SPA y la gruta de los sentidos Se las recomiendo ampliamente
Stayed 2 nights in Jul 2025