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Terrace Bay Vacation Packages

The staff was lovely and we really appreciated the complimentary luggage holding, beach towels and chairs. We were able to hear our neighbors- thin walls & gaps on the doors contributed to this - but nothing unexpected since it’s in a busy area of south beach. We were a bit disappointed that the pool hours on the handout were not accurate. Overall a good stay in a clean safe hotel.

Walked in the room and walked out Room had roaches and mice walking around Blanket looked dirty The room had an awful smell The worker offer another room but it was the same The picture on the website showed a nice looking place but once you see it real bad

Great Place to stay on the strip. Everything's literally in walking distance

The bathroom is absolutely terrible. I love how clean the hotel is and casino but OMG whom ever designed your restrooms should be fired! As in we will not stay there again because it is soooo bad. We have always stayed at Harrahs and this was the last time. The shower is a bad layout and water comes out of the shower nonstop, which makes everything wet. The water pressure was super strong, strong enough it blew the shower head off and into my wife’s face! The bathroom door doesn’t close and lock. You can’t have any privacy in the restroom if you are boo-booing… everyone’s gonna know your business! The hotel smells so good and it’s so clean. Go gamble and lose your money there but don’t lose your money on the crappy restroom and stupid high resort fees. Not even sure what the resort fees include?

Realice mi reservación, llegué al hotel y nunca apareció mi reservación en el sistema del hotel. Me comuniqué con expedía y ellos me indicaron que todo estaba bien, pero el hotel nunca me dio solución. Espere al rededor de 1 hora y media mi grupo y yo. Por más que les dije que tenía factura de pago, reservación y confirmación no fue posible que me dejaran ingresar a descansar.

Estuvo ok. Necesita más limpieza.