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SureStay Hotel by Best Western Terrell

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Terrell

Exterior
Egyptian cotton sheets, premium bedding, blackout drapes
Lobby
Point of interest
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1705 Highway 34 South, Terrell, TX, 75160
  • Tanger Outlets
    ‪12 min walk‬
  • No 1 British Flying Training School Museum
    ‪4 min drive‬
  • Southwestern Christian College
    ‪5 min drive‬
  • Terrell, TX (TRL-Terrell Municipal)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Terrell

Terrell hotel close to Tanger Outlets
This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
SureStay Hotel by Best Western Terrell offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Terrell hotel also offers an outdoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay Hotel by Best Western Terrell is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 100 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM

Property is also known as

Super 8 Motel Terrell
Super 8 Terrell
Super 8 Terrell Motel
Terrell Super 8
Terrell Super Eight
Super Eight Terrell
SureStay Hotel Best Western Terrell
SureStay Best Western Terrell
Super Eight Terrell
Terrell Super 8
Terrell Super Eight
Surestay By Terrell Terrell
SureStay Hotel by Best Western Terrell Hotel
SureStay Hotel by Best Western Terrell Terrell
SureStay Hotel by Best Western Terrell Hotel Terrell

SureStay Hotel by Best Western Terrell Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 135 out of 408 reviews
Rating 8 - Good. 132 out of 408 reviews
Rating 6 - Okay. 71 out of 408 reviews
Rating 4 - Poor. 34 out of 408 reviews
Rating 2 - Terrible. 36 out of 408 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not Best Western hotel. It is more like Motel 6.
Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Stayed 3 nights in Oct 2024

10/10 Excellent

Víctor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good location and friendly staff
Stayed 2 nights in Oct 2024

6/10 Okay

Stacey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing to write home about
The top “comforter” was stained that looked like blood. Sheets were brown and yellow stained. Floor didn’t appear to be moped at all: bathroom. Stains on wall and doors. View was of truck stop. Was pretty noisy with sirens and traffic on highway.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not clean. Stains on the comforters and the chair in the corner. Toilet wasn't working and the room wasn't very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edolia

Stayed 2 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kellye

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Brittany

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful! I mentioned that our room smelled like cigarettes and they gave us some things to help deodorize the room which was nice. Included breakfast didnt have much, just pastries, waffles and cereal. The blankets were kind of thin as well, so I would recommend bringing your own. Not luxtury accomadations, but was perfect for the price and its location(15 mins from the Scuba Ranch). It was also dog friendly which was a huge bonus. If you just need a cheap place to sleep it is perfect. If you are seeking a luxury stay look elsewhere.
Stayed 3 nights in Sep 2024

6/10 Okay

Janet

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Windi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice friendly customer service very helpful everything was very nice and was cleaned everyday
Stayed 5 nights in Jul 2024

2/10 Terrible

Jesse

Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Victor

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Stayed 1 night in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very clean and well stocked
Stayed 1 night in Jun 2024

2/10 Terrible

Faith

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Electricity issues
Stayed 2 nights in Jun 2024

6/10 Okay

Mykola, Pierrefonds

Business traveler
Liked: Cleanliness, property conditions & facilities
Breakfast is not really presented. No eggs, no meat or sausages. Coffee only at the morning, rest of the day in the room it is a simple coffee machine. Overall it is not a hotel it is a motel.
Stayed 7 nights in Jun 2024

8/10 Good

Travis

Stayed 1 night in May 2024

2/10 Terrible

juan

Disliked: Cleanliness, room comfort
Stayed 1 night in May 2024