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SureStay Hotel by Best Western Terrell

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Terrell

Exterior
Egyptian cotton sheets, premium bedding, blackout drapes
Free daily continental breakfast
Reception
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Laundry
$76
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
1705 Highway 34 South, Terrell, TX, 75160
  • Place, Tanger Outlets
    ‪10 min walk‬
  • Place, Fair Park
    ‪30 min drive‬
  • Place, Cotton Bowl
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Egyptian cotton sheets, premium bedding, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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4.0 out of 5, Very Good, 999 reviews
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About this property

SureStay Hotel by Best Western Terrell

Terrell hotel close to Tanger Outlets
This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
SureStay Hotel by Best Western Terrell offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Terrell hotel also offers an outdoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay Hotel by Best Western Terrell is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 100 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM

Property is also known as

Super 8 Motel Terrell
Super 8 Terrell
Super 8 Terrell Motel
Terrell Super 8
Terrell Super Eight
Super Eight Terrell
SureStay Hotel Best Western Terrell
SureStay Best Western Terrell
Super Eight Terrell
Terrell Super 8
Terrell Super Eight
Surestay By Terrell Terrell
SureStay Hotel by Best Western Terrell Hotel
SureStay Hotel by Best Western Terrell Terrell
SureStay Hotel by Best Western Terrell Hotel Terrell

SureStay Hotel by Best Western Terrell Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 149 out of 439 reviews
Rating 8 - Good. 140 out of 439 reviews
Rating 6 - Okay. 73 out of 439 reviews
Rating 4 - Poor. 36 out of 439 reviews
Rating 2 - Terrible. 41 out of 439 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were a little too hard for me
Stayed 1 night in Jul 2025

2/10 Terrible

Anthony

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Traveled with partner
Liked: Amenities
Property appears to be mid renovation; there is a lot of new, but still some old. Beds were comfy & clean, AC was cold, and the shower wayer was hot. The staff at the front desk were extremely friendly and gave great recommendations for local restaurants.
Stayed 1 night in Jul 2025

2/10 Terrible

Tim

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs. Room was dirty.
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend hotel to anyone
Stayed 2 nights in May 2025

8/10 Good

Jerrianne

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying here. The room is cold.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right off the highway and quiet.
Stayed 2 nights in May 2025

6/10 Okay

Kristi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bed was not comfortable and the couch bed was nothing but springs
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Christy

Traveled with partner
Liked: Cleanliness, staff & service
Clean but dated. Not bad for one night.
Stayed 1 night in May 2025

10/10 Excellent

Keller

Stayed 4 nights in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Ramona

Stayed 1 night in Apr 2025

8/10 Good

Diana

Stayed 1 night in Apr 2025

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Better breakfast options and working tv.
Stayed 1 night in Mar 2025

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Michael C

Stayed 1 night in Mar 2025

2/10 Terrible

Larry, Monroe

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds small and hard. Toilet broke. Wires hanging from wall. Lock on door broke. Ice machine broke. Horrible stay! Won’t be back, EVER!!!!
Stayed 2 nights in Feb 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort

Good enough

Just a one night stay. Very noisy location. Ice build up on walk ways, very unsafe. Room was ok. Had minor flaws which was expected for the price range. Bed was comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Tatyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

ALAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Place is a Little out dated but was very good, the staff was awesome (lady at the front desk) and it was across the street from the venue. So it was very convenient.
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities

Typical Hotel Room

Typical Hotel but one side had long term residences so that was a bit odd but did not impact the stay. It was unfortunate it is across the street from a western saloon and on a Saturday Night the music was heard into the late hours - The beds was comfortable and the place was clean. Breakfast was not much to speak about and easily avoided.
Stayed 1 night in Feb 2025