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Crowne Plaza Terrigal Pacific by IHG

4.5 star property

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Photo gallery for Crowne Plaza Terrigal Pacific by IHG

Outdoor pool, sun loungers
Suite, 1 Twin Bed (Pine) | 1 bedroom, premium bedding, in-room safe, desk
Point of interest
Exterior
Premium Room, 1 King Bed, Balcony, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

Map
Pine Tree Lane, Terrigal, NSW, 2260
  • Terrigal Beach
    ‪2 min walk‬
  • The Skillion
    ‪7 min walk‬
  • Copacabana Beach
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Twin Bed (Pacific)

Suite, 1 Twin Bed (Pacific) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Twin Bed (Pacific)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Courtyard view

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(13 reviews)
  • 420 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(16 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Pool View

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Twin Bed, Terrace

Suite, 1 Twin Bed, Terrace | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Twin Bed, Terrace

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 420 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

View from room

Premium Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View (Balcony)

Premium Room, 1 King Bed, Balcony, Pool View (Balcony) | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Balcony, Pool View (Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Courtyard view

Standard Room, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • 420 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Pool View (Balcony)

View from room

Premium Room, 2 Queen Beds, Balcony, Pool View (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Twin Bed

Room amenity

Presidential Suite, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed (Pine)

Room amenity

Suite, 1 Twin Bed (Pine)

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room

View from room

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View

View from room

Premium Room, 1 King Bed, Balcony, Pool View

8.6 out of 10
Excellent
(7 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Terrigal Pacific by IHG

4.5-star Terrigal hotel walkable to Terrigal Beach
Catch some rays at the beach or spend the day relaxing at Crowne Plaza Terrigal Pacific by IHG's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Crowne Plaza Terrigal Pacific by IHG offers 199 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Endota Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Terrigal Pacific by IHG features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Terrigal Pacific by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Seasalt Restaurant - This beachfront restaurant serves breakfast and dinner. Reservations are required.
Lord Ashley Bar/Lounge - Overlooking the ocean, this cocktail bar serves lunch and light fare. Open daily.
Terrigal Beach House - This beach bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Indonesian, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 49 for adults and AUD 22 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Lord Ashley Bar/Lounge
  • Seasalt Restaurant
  • Terrigal Beach House

Things to do

  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 49 for adults and AUD 22 for children
  • Self parking fee: AUD 35.00 per day
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Terrigal
Crowne Plaza Terrigal
Terrigal Crowne Plaza
Crowne Plaza Terrigal, South Pacific
Crowne Plaza Terrigal Hotel

Crowne Plaza Terrigal Pacific by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sameer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could keep it simple and genuine. Here's a sample response you can tweak based on your experience: --- "We really enjoyed our stay! The room was comfortable.staff were friendly,location was perfect.amenities were great.Everything was clean and well-maintained, and we felt really welcomed. We’d definitely consider staying again. --- Want me to tailor it more based on what you liked? Just let me know what stood out to you.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view and inside the hotel stairway
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Traveled with partner
Lived the location and convenience to beach and restaurants. Enjoyed walking the beach areas and boardwalk
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Noisy and Dated

We booked what we believed to be a special room facing the ocean with a balcony. Huge mistake as it overlooked a club that hosted a rowdy noisy crowd of people until 2am the first night of our stay. Despite ear plugs and a sleeping pill for jet lag, no rest was to be had. The facility and rooms are dated and the entire facility needs modernization top to bottom. The air con wasn’t operating properly in the hotel restaurant and we needed blankets while eating. The location overlooking ocean is great but the hotel and surrounding venues did not lend themselves to a relaxing get away.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas, Warrandyte

Stayed 1 night in Mar 2025

10/10 Excellent

Marni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at check in was excellent. An older staff member served us on reception and she was a delight! Rooms were conveniently located and very clean. Hotel is due for a full renovation and not all rooms yet renovated. Breakfast offering was in need of an update in keeping with the ihg brand, currently very basic. Overall a good stay.
Stayed 1 night in Mar 2025

10/10 Excellent

KELVIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff - across reception, room service and dining
Stayed 1 night in Mar 2025

10/10 Excellent

christian

Stayed 2 nights in Mar 2025

8/10 Good

Raymond

Liked: Cleanliness, amenities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particularly liked that we were able to check-in early (as we had a function to go to at 1pm). Service was friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
NICE PLACE TO STAY WOULD DEFINITELY STAY AGAIN
Stayed 2 nights in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good dinning options
Stayed 2 nights in Feb 2025

10/10 Excellent

Lyndal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, delightful vista and hotel facilities. Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Siu H

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Pleasant stay

We have stayed here several times over the las 10 yeas, and we did notice that the rooms are still the same as they were back then, a bit tired. Front desk staff were fabulous.
Stayed 1 night in Feb 2025

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay
Stayed 3 nights in Feb 2025

8/10 Good

Talia

Traveled with family and small children
Liked: Cleanliness, staff & service
Very clean and friendly staff. Only the last day had unpleasant experience with one of the waiters at the restaurant whielst having breakfast. She was a young girl and a bit rude. Apart fro. That loved our stay. The hotel is a bit outdated and housekeeping wasnt great. Had to ask for everything and the roo. Wasnt stocked properly. The staff i general were very helpful and friendly and the room was very clean. The restaurant food was great and the staff were professional.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sameer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
"Grand Dame with Room for Improvement" This hotel has the potential to be truly exceptional, with a classic, old-world charm. However, our recent stay during a busy period left us feeling somewhat disappointed. We were particularly looking forward to relaxing by the pool, but unfortunately, it was consistently overcrowded. The pool area simply seems undersized for the hotel's capacity. The check-in process also lacked a welcoming touch. Upon arrival, we weren't greeted by any staff and had to request a luggage trolley ourselves. Our room was decent and clean, but the nightly rate of $700 felt excessive. It was an odd experience to find a bathtub with shower functionality but no bath soap provided. The breakfast, however, was a definite highlight and we highly recommend including it in your booking.