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Palazzo Excelsus

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Excelsus

Exterior
Free daily cooked-to-order breakfast
Deluxe Double Room | Premium bedding, down comforters, individually furnished, desk
Exterior
Interior

Reviews

4.0 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Via errico Auricchio 22, 22, Terzigno, Città Metropolitana di Napoli, 80040
  • Vesuvius National Park
    5 min walk
  • Shrine of the Virgin of the Rosary of Pompei
    7 min drive
  • House of the Vettii
    10 min drive
  • Naples (NAP-Naples Intl.)
    71 min drive

Room options

View all photos for Family Room

Family Room | Premium bedding, down comforters, individually furnished, desk

Family Room

  • Sleeps 5
  • 1 Double Bed OR 3 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, individually furnished, desk

Deluxe Double Room

  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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Room

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Breakfast included
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very Good, (24)
The price is $82
per night
$90 total
includes taxes & fees
Dec 7 - Dec 8
Palazzo Caracciolo del Sole

About this property

Palazzo Excelsus

Terzigno B&B with in-room fireplaces
Along with express check-in, this bed & breakfast has express check-out and a garden. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Housekeeping is available once per stay.
Palazzo Excelsus offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and hair dryers. Rooms open to balconies or patios. These individually furnished accommodations include desks. Beds feature down comforters and premium bedding. A pillow menu is available. 30-inch Smart televisions come with digital channels.

Bathrooms include rainfall showerheads, bidets, and complimentary toiletries. This Terzigno bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Terzigno bed & breakfast also offers a terrace, a garden, and express check-in.

Palazzo Excelsus has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 5:30 AM and noon.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available daily 5:30 AM to noon

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with digital channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Heating
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Host will greet you, key retrieval

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palazzo Excelsus Terzigno
Palazzo Excelsus Bed & breakfast
Palazzo Excelsus Bed & breakfast Terzigno

Palazzo Excelsus Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 3 out of 4 reviews" "

5.0/10

Cleanliness

3.6/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a HOUSE, Not a hotel. We arrived at 6:pm, and there was a house behind a huge fence, we ring the bell, no body showed up, after 1 hour waiting to be attended outside, there was a elderly gentleman that came to us and told us that his grand daughter wasn’t there, he tried to call her but never answered, so finally we leaved without a place to stay after 4 hours driving. If that place i a hotel, why there is not reception service? Who was supposed to serve us? The elderly gentleman? Finally a couple hours later we talked to her and the answer was she tried to call me, EXCUSE ME? But thats not the professional way to communicate, she HAVE to communicate by e mail. Now, i hope to have a refund for a service we NEVER got. I definitely DO NOT recommend this place to stay, is a SCAM.
Stayed 1 night in Sep 2024

10/10 Excellent

Félix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay in a wonderful place.
Stayed 1 night in Jul 2023

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low point of our Italian travels
Our first impression was good, however it went downhill from there. We booked a double and two twins (emailed to confirm - no response) we received two doubles (not okay for teen boy and girl), the bathroom was shabby (plaster coming off, shower broken, water cold, toilet not functioning well), not enough towels, ants, breakfast 25 min late (making us late for our first tour) problematic communication. When we sought remedies for the issues, they were ignored or blamed on us: ants were in bathroom yet they blamed on our food which had no ants near or on it and was across the room; towel shortage and broken shower door were ignored; beds they determined were suitable regardless of our request; breakfast was due at 8am, they said we just didn’t respond but we were not contacted until 8:21, and we responded immediately. We ended up leaving after we got the ants out of our suitcase, and had to book another hotel, costing us an extra $400, and the property refused to refund any portion of our booking (we only requested the two nights we didn’t stay, not the one we did) when we asked, and when hotels.com asked. To say this experience was disappointing would be an understatement. It was a dark cloud on an otherwise lovely experience with the other 6 properties we have visited.
Stayed 3 nights in Jul 2023

2/10 Terrible

Peter

Traveled with partner, Traveled with pets
Disliked: Staff & service
Beschreibung passt nicht! Kein persönlicher Kontakt mit dem Gastgeber, alles per WhatsApp. Obwohl wir Barzahlung ausgewäht haben mussten wir nach 2 Wochen eine vorrauszahlung machen und ein Tag vor dem Einchecken den Rest bezahlen?? Das Frühstück bestand aus 2 Croissant und 2 kleine Cappuccino, kalt mit 5 Zucker?? und im Pappbecher. Die Umgebung total Vermüllt und ohne 1 Stunde Autofahrt ist nicht in der Nähe.
Stayed 5 nights in May 2024