10/10 Excellent
Linda
Traveled with partner
Aug 31, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A treat for my husband’s birthday. We live approximately 15 miles from Tetbury but our friends had stayed at The Close and had recommended it. We weren’t disappointed. On arrival our room wasn’t ready but we were early so weren’t expecting it to be. We happily went for an explore of the town and had a spot of lunch at a nearby eatery. I then received a phone call to say that our room was ready. Excellent customer service to say the least. Our room was spacious and very comfortable and looked out onto the beautiful garden at the back of the property. They had also provided a birthday card for the birthday boy. The facilities in the room were excellent with a generous tea tray with an array of teas coffees and flapjack and chocolates. The bathroom was full of molton brown toiletries and had plenty of fluffy towels and a free standing bath and shower with room for two. We had dinner in the grand restaurant which was wonderful. Only let down was that they forgot our order of new potatoes but this was rectified quickly and the waiter could not have been more apologetic. Breakfast was high quality with a good choice of things to keep you going until your a la carte choices arrive. We would love to go back and would recommend the hotel to anyone we know. Tetbury is also a wonderful location full of quirky shops to explore.
Linda
Stayed 1 night in Aug 2024