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The Palace Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palace Hotel

Outdoor pool
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

3.2 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Thabana Ts'ooana, Thabana Tsooana
  • Manthabiseng National Convention Centre
    26 min drive
  • Royal Palace
    27 min drive
  • Thaba Bosiu Cultural Village
    46 min drive
  • Maseru (MSU-Moshoeshoe I Intl.)
    77 min drive

Room options

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Desk, free WiFi, bed sheets

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite, 1 Double Bed, Microwave, Pool View

Classic Suite, 1 Double Bed, Microwave, Pool View | Desk, free WiFi, bed sheets

Classic Suite, 1 Double Bed, Microwave, Pool View

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

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Dec 7 - Dec 8
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About this property

The Palace Hotel

3-star Thabana Tsooana hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Palace Hotel offers 50 accommodations with complimentary toiletries. This Thabana Tsooana hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Complimentary self parking is available on site.

The Palace Hotel is a smoke-free property.

A complimentary English breakfast is served each morning between 7 AM and 9 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Horseback riding/rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 54-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: LSL 150.00

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: LSL 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Palace Hotel Berea Hills
Palace Berea Hills
Palace Hotel Thabana Tsooana
Palace Thabana Tsooana
The Palace Hotel Hotel
The Palace Hotel Thabana Tsooana
The Palace Hotel Hotel Thabana Tsooana

The Palace Hotel Reviews

Reviews

3.2
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 3 out of 5 reviews" "

3.6/10

Cleanliness

2.4/10

Staff & service

2.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unhappy
Not good at all and i wont reccommend it to anyone i know...its dirty, hard to find on map.it needs serious revamping and someone who can put it on the map,nothing about it is wowwing...m so disappointed,breakfast bad huuu
Stayed 2 nights in Dec 2019

2/10 Terrible

Sya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place must just close down. Duty & dilapidated
Stayed 2 nights in Dec 2018

2/10 Terrible

Sya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovation long overdue. The place is unhygenic
Stayed 2 nights in Dec 2018

4/10 Poor

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
No water,bad pressure,tv signal bad,plenty mosquitos

6/10 Okay

sello

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
hotel need maintenance and upkeep of the garden
The hotel needs upgrading, the paint is peeling and the garden is neglected. The security does not look professional. There was no air conditioner in the room and it was hot. The mosquitos was a big problem. The staff were very friendly and courteous.