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Hotel Imperial

3.0 star property

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February 2025

Photo gallery for Hotel Imperial

Queen with Ensuite - Room no 2,3 & 14 | Iron/ironing board, rollaway beds, free WiFi, bed sheets
Billiards
Exterior
Meeting facility
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Bar
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
476 Pollen Street, Thames, Coromandel, 3500
  • Coromandel Peninsula
    1 min walk
  • Hauraki Rail Trail Thames
    3 min walk
  • Subway
    1 min walk
  • Whitianga (WTZ-Whitianga Aerodrome)
    97 min drive

Room options

View all photos for Queen - 2 Queen Shared Bathroom - Room no 4 & 18

Queen - 2 Queen Shared Bathroom - Room no 4 & 18 | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Queen - 2 Queen Shared Bathroom - Room no 4 & 18

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room - Shared Bathroom - Room no 6

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Family Room - Shared Bathroom - Room no 6

  • Sleeps 3
  • 3 Twin Beds

Twin bed shared bathroom - Room no 7,10 & 17

  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen with Ensuite - Room no 2,3 & 14

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Queen with Ensuite - Room no 2,3 & 14

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room- Room no 8, 9, 11, 12,15 & 16

Single Room- Room no 8, 9, 11, 12,15 & 16 | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Single Room- Room no 8, 9, 11, 12,15 & 16

  • Sleeps 1
  • 1 Twin Bed

About this property

Hotel Imperial

3-star Thames hotel steps from Coromandel Peninsula
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room.
Hotel Imperial offers 17 accommodations. Cable television is provided.

Rooms have partially open bathrooms. Bathrooms include showers. This Thames hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Hotel Imperial is a smoke-free property.

Hotel Imperial Restaurant - This restaurant specializes in Indian cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Imperial Restaurant

Things to do

  • Billiards/pool table

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: NZD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Imperial Thames
Imperial Thames
Hotel Imperial Hotel
Hotel Imperial Thames
Hotel Imperial Hotel Thames

Hotel Imperial Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 90 reviews" "
Rating 8 - Good. 43 out of 90 reviews" "
Rating 6 - Okay. 15 out of 90 reviews" "
Rating 4 - Poor. 7 out of 90 reviews" "
Rating 2 - Terrible. 4 out of 90 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Carl

Liked: Staff & service
Disliked: Cleanliness
Just a little more attention to detail
Staff very welcoming and accommodating. Room needed to be aired out. Pillow or something needed to be washed or replaced.... room smelled like a clothes rack of unwashed second hand clothing found on an op-shop. Price was very good and met my needs
Stayed 2 nights in Jul 2019

6/10 Okay

Richard, Auckland

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Good when on a budget. Has all you need in a central location in Thames
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The character of a very old fashion Hotel. Was simply a bed for the night.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character-filled hotel over 100 years old, but although i didnt go to the bar, i wasn't impressed that it had gambling machines.
Stayed 1 night in Apr 2019

8/10 Good

Miki, Auckland, nz

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly clean and welcoming, but skeleton staff. Served our purpose well, somewhere to sleep comfortably. No information given re availability of breakfast or other meals, despite being attached to a bar/restaurant. Online it says kettle/ coffee/tea making available in rooms but this was not the case.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and central to town. Very clean and a good pub stay experience on our way back to airport
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well furnished. Comfortable. Website needs to be updated. There is no restaurant existing now. A few choices of counter tea only in bar area.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable and shared bathroom was clean. No tv in the room and no jug and toaster. There was a kitchenette down the hall for making tea and toast. Staff were friendly and helpful
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Disappointing stay. Sheets unironed. Had to ask for more tea/coffee/milk - some of which was sour - and towels. Restaurant was closed and apparently will be for some time. No aircon. Only free view tv. Cars could be locked up but had to be in before 9pm and not want to leave before 8am
Stayed 2 nights in Jan 2019

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed our stay
lovely family, great for a short stay
Stayed 1 night in Jan 2019

10/10 Excellent

WING CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
overall is ok unless no air con. Nearby is many restaurants and i have delicious meal. Will stay there again if i visit here again
Stayed 1 night in Jan 2019

8/10 Good

Lienette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck
It was good for what it was. The man at the desk was super helpful and told us if he needed anything to not be afraid to ask them. The room and especially the beds were clean. Had no issues with the communal bathroom and showers. If you have trouble going up a flight of stairs, this place isn’t for you.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best beds we experienced in nz. Stayed at 17 places. Friendly staff and great food. Highly recommended for a hotel. Also well priced
Stayed 2 nights in Dec 2018

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable comfort
good location. clean and comfortable. if in the area , recommend staying here and utilising the excellent restaurant
Stayed 1 night in Dec 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Thames adventure
Stayed 1 night in Dec 2018

2/10 Terrible

Jenny, Taupo , nz

Disliked: Property conditions & facilities
There was a band that wasn’t advertised on the booking site which was on the floor below our room and meant we couldn’t sleep until the band finished at 11.30pm. The fan didn’t go and we couldn’t open the window for fresh air due to the noise from the smoking area which was just below the bedroom. The alarm went off twice during the night.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

David, Hampshire

Liked: Cleanliness
The Hotel is a bit old and run down, but was perfectly adequate for my one night stay.The room was clean and the bed was comfortable, however the fittings were basic and the privacy (due to big open windows) was not ideal.
Stayed 1 night in Nov 2018

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a last minute stop in Thames. Clean and comfortable, right in the historic centre.
Stayed 1 night in Nov 2018

8/10 Good

Marlene

Liked: Cleanliness, staff & service, room comfort
The hotel is well past it's glory days but my room was clean and tidy and the bed very comfortable. If you decide to stay on a Friday night, a loud live band plays underneath you until midnight.
Stayed 2 nights in Nov 2018

4/10 Poor

Hellyb, Auckland

Liked: Staff & service
Disliked: Cleanliness
Very old hotel with lots of personality .Great potential but sadly leg down by cleanliness. Indian restaurant downstairs has excellent food but again a bit grubby with no attention to detail.
Stayed 1 night in Oct 2018