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Was staying at the other hotel but moved after seeing this amazing new brand hotel. Design - details - comfort and specially staff Location so convenient can walk in 5-7 minutes to old town Or $1 for grab bike 😄 Highly recommended for heritage style and feeling

The size, ambience, and facilities inside the room were compromised. I was promised and ocean view room while it was primarily looking at marshy plot, machines at work, and rooftops of in numerous buildings with a small peeping view of the sea. The view inside the room was bland white. I booked a large room, but that was very small. There was space to only keep one medium suitcase. The staff would endlessly keep ringing the doorbell for room cleaning until you open the door; they just won’t stop, to the extent that they try unlocking and checking the room, too. They charged for three people, including my nine year old son, but provided facilities for only 2–2 towels, 2 cups, 2 glasses, two water bottles, et cetera. They would provide you water to drink at a very fast service speed, if you’re paying for. But if you are asking for free water, until they come and deliver.

The staff at Little Riverside were so beautiful, kind and helpful. I will definitely be staying here again. The view of the river was great. Use of the bikes was super. The breakfast was sooooo yummy. Nothing was too much trouble.

I didn't know what to expect when I booked as I usually stick to brands I know. This hotel is incredible, the service, the rooms, food and most special are all the staff. This hotel needs a 10 star option Very convenient location for all the shops and the lake with lantern boats all walking distance.

Got upgraded to a better unit which has a steam room. Although the location is pretty remote (on an island), it's definitely out of the hustle and bustle, so it gets pretty quiet at night, even during the day. Fret not, can always order food delivery. Otherwise the restaurant has multiple options from Vietnamese to Korean. The main event is the onsen that's included in my stay. I can practically experience contrast therapy at any time it's open. The staffs are really polite, but I must give kudos to Tra My and Hue. They literally remember my Vietnamese coffee order for breakfast - less sweet and fresh milk instead of condensed milk. The accommodation is not a renowned luxury brand, yet the service is comparable; almost perfect. If you are looking for wellness and quality time just by yourself or with your loved ones, this is the one to book.