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Swan, Thatcham by Marston’s Inns

4.0 star property

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Photo gallery for Swan, Thatcham by Marston’s Inns

Bar (on property)
Twin Room | Desk, free WiFi, bed sheets
Dining
Daily full breakfast (GBP 8.75 per person)
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Station Road, Thatcham, England, RG19 4QL
  • Newbury Racecourse
    ‪7 min drive‬
  • Donnington Castle
    ‪8 min drive‬
  • Highclere Castle
    ‪20 min drive‬
  • Farnborough (FAB)
    ‪52 min drive‬

Room options

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Swan, Thatcham by Marston’s Inns

4-star Thatcham inn with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Swan, Thatcham by Marston’s Inns offers 5 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Thatcham inn provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the inn include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Thatcham inn also offers a terrace and a garden. Complimentary self parking is available on site.

Swan, Thatcham by Marston’s Inns is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:00 AM and on weekends between 8:30 AM and 10:00 AM.
Swan, Thatcham by Marston’s Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:30 AM to 10:00 AM on weekends; GBP 8.75 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Snack bar/deli

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Swan Hotel Thatcham
Swan Thatcham
Swan Marston's Inns Thatcham
Swan Marston's Thatcham
Swan Marston's Inns Inn Thatcham
Swan Marston's Inns Inn
The Swan by Marston's Inns
Swan, Thatcham by Marston’s Inns Inn
Swan, Thatcham by Marston’s Inns Thatcham
Swan, Thatcham by Marston’s Inns Inn Thatcham

Swan, Thatcham by Marston’s Inns Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 96 reviews
Rating 8 - Good. 34 out of 96 reviews
Rating 6 - Okay. 14 out of 96 reviews
Rating 4 - Poor. 11 out of 96 reviews
Rating 2 - Terrible. 11 out of 96 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Andy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check your bed
long as you give your registration number plate at check in. The reception bit was around the side of the bar but I didn't see any signs! A bit of a wait as they were serving customers. When checking in, all information is given. The rooms are set in another building next to the pub. The room was a good size as was the bathroom. The bad bits!! The bed looked like it wasn't made properly as it was all crinkly like someone just laid on top of it with dirty clothes on, lots of black bits, hair and stains. The bathroom taps and sink didn't look clean at all! The tea/coffee tray was dirty. I remade the bed and flipped over the duvet and pillows! The bed was comfortable enough. Shower was hot but not overly powerful. Wifi was good Breakfast not included, unsure if you can add it on. Check out the bar door was closed so just put the key in the letter box. Evening meal was good plenty of choices and good value. Location next to the train station and a beautiful river. I'd stay again but would definitely try a different room and hopefully it would be better made up!!!
Stayed 1 night in Nov 2024

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Keith

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water and no service delivery recovery.
No hot or event warm water in the early mornings A first for us but things go wrong, and although disappointing and very inconvenient I can accept that this can happen. What I cannot accept is the radio silence. It’s now 36 hours since checking out and reporting this to the morning staff (who said they knew about the problem) and would tell the management. But NO acknowledgment AT ALL. No apology.. nothing. So I write this report to accompany our stay. I swerved the travelodge to give the local ‘up scale’ (their words!) establishment a chance but they let themselves down. Avoid.
Stayed 1 night in Sep 2024

8/10 Good

Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the food we had there. Room was clean, comfortable. Pub itself lacked comfortable seating and heating. Had to eat with our coats on.
Stayed 1 night in Sep 2024

8/10 Good

Marianna

Liked: Cleanliness, property conditions & facilities
A pleasant convenient place to stay. Especially like to have a bath. Croissant at breakfast memorable BUT WHY CANT THERE BE A SMALL GREEN SALAD AS A SIDE ORDER WITH A MEAL??
Stayed 1 night in Sep 2024

2/10 Terrible

Elwira

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the Swan Thatcham at 7.30pm and I was informed on the arrival that my booking was cancelled 3 hour earlier and an email was sent. The reason of cancellation was a wasp net found in a room!!! I have not received any email and I had to find a hotel not to be left on the street for the night. Not a nice experience.
Stayed 1 night in Jul 2024

6/10 Okay

Rosemary

Stayed 5 nights in Jun 2024

6/10 Okay

Rosemary

Traveled with partner
Liked: Staff & service
Fine for what we required. The staff were friendly. The rooms and public areas could benefit from updating. The bath and shower in rooms 1 & 2 are very small . Low height for shower so not ideal for anyone over about 5'8" tall
Stayed 5 nights in Jul 2024

8/10 Good

Nigel

Stayed 2 nights in Jul 2024

2/10 Terrible

John

Stayed 1 night in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Was just a stopover on a motorcycle road trip and the Swan was perfectly fine stop clean and all I needed with out of the way parking for the bike. Staff were nice and helpful, had an OK, average breakfast in the morning. I also ate here the evening of my stay and this was not great, perhaps between chefs 🤔
Stayed 1 night in Apr 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service
It was good for the price , but couldn’t have a shower as water kept losing power
Stayed 1 night in Apr 2024

10/10 Excellent

Clinton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay whike working in area Clean and comfortable Good food
Stayed 1 night in Feb 2024

10/10 Excellent

Health and safety

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Compact and biju but perfect for 1 or 2 nights
Stayed 3 nights in Feb 2024

4/10 Poor

Rebecca

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rachel

Business traveler
Liked: Staff & service
Solo business trip
The room was a comfortable space. Bed/pillows ok, could’ve been better. The staff were very friendly and helpful.
Stayed 1 night in Jan 2024

6/10 Okay

melvyn

Liked: Cleanliness
Christmas break
This was just a bed for two nights as visiting family for Christmas near by so not much time spoon the room
Stayed 2 nights in Dec 2023

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fits the Bill
Have stayed here before and will do again the accommodation is exactly what we require for a one night stopover.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Welcoming.
The staff were really helpful and welcoming so I've booked back in for my next business trip.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Sue

Stayed 1 night in Nov 2023