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Lily Pond Country Lodge

4.0 star property

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Photo gallery for Lily Pond Country Lodge

Sundeck
Outdoor pool, open 6:30 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Honeymoon Suite, 1 King Bed (6) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast included
  • Bar
  • Pool
  • Spa
  • Housekeeping

Explore the area

Map
Nature's Valley Road, Garden Route, The Crags, Western Cape, 6602
  • Garden Route National Park
    ‪14 min walk‬
  • Lawnwood Snake Sanctuary
    ‪6 min drive‬
  • Elephant Sanctuary
    ‪8 min drive‬
  • Plettenberg Bay (PBZ)
    ‪31 min drive‬

Room options

View all photos for Luxury Suite, Garden Area

Luxury Suite, Garden Area | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Luxury Suite, Garden Area

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Room

Garden Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Garden Room

  • 409 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite, Lakeside

Luxury Suite, Lakeside | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Luxury Suite, Lakeside

  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Honeymoon Suite, 1 King Bed (6)

Honeymoon Suite, 1 King Bed (6) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Honeymoon Suite, 1 King Bed (6)

  • 646 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

Lily Pond Country Lodge

4-star The Crags country house close to Garden Route National Park
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free country house. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services, and a meeting room.
Lily Pond Country Lodge offers 10 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers. This The Crags country house provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the country house include an outdoor pool.

Guests under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, sports massages, and Swedish massages.
Dining options at the country house include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Art Deco country house also offers an outdoor pool, spa services, and a library. Onsite uncovered self parking is complimentary.

Lily Pond Country Lodge is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 9:30 AM.
Lily Pond Country Lodge has a restaurant on site.
Room service (during limited hours) is available.

Languages

Afrikaans, Dutch, English, German, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • Art Deco architecture
  • Built in 2002
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • CD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are available for ZAR 900.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: ZAR 815
  • Christmas Day (25 December) Gala Dinner per child: ZAR 815 (from 10 to 18 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: ZAR 815
  • New Year's Eve (31 December) Gala Dinner per child: ZAR 815 (from 12 to 18 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: ZAR 900.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 6:30 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 11 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Lily Pond Country Lodge Nature's Valley
Lily Pond Country Lodge
Lily Pond Country Nature's Valley
Lily Pond Country
Lily Pond Country Lodge The Crags
Lily Pond Country The Crags
Lily Pond Country The Crags
Lily Pond Country Lodge The Crags
Lily Pond Country Lodge Country House
Lily Pond Country Lodge Country House The Crags

Lily Pond Country Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 20 reviews
Rating 8 - Good. 1 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malebo

Liked: Cleanliness, staff & service, room comfort
Magnificent
It amazing, the stuff was very friendly and took great care of us
Stayed 2 nights in Feb 2022

10/10 Excellent

Alamae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property
What a stunning property, and amazing couple who own and run it. We loved our stay and cannot wait to visit once again - 2 nights was just too short. On a side note - the beds were like sleeping on a cloud.
Stayed 2 nights in Jan 2021

10/10 Excellent

Laura Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a winner
I loved my stay at Lily Pond. Beautiful grounds and pond. Incredible bird life, singing frogs and absolutely no traffic noise to disturb the peace and tranquility. My accommodation was well appointed, comfortable, spacious and modern - I loved it. Niels and Margaret (owners/managers) were attentive, gracious and genuinely friendly hosts. I chose to have dinners at Lily Pond too - they were mouth-wateringly delicious! This place is a winner and I will be back very soon.
View from my room 😍
Stayed 3 nights in Nov 2020

10/10 Excellent

WORLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little gem...
Amazing little hidden gem with excellent staff. Very friendly...and tranquil....will definitely visit again..thank you.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spammers
I am being spammed by this company
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Jasleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Such a beautiful lodge! Service is great and staff is polite and amazing.. Really great stay.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
My wife and I found the staff and our hosts to be very welcoming and extremely helpful. It was a real pleasure to stay at the Lily Pond Country Lodge. The Baboons wandering around the extremities of the grounds took us by surprise at first but on being assured that they were safe we enjoyed the experience. The rooms were large, high quality and very comfortable although the open plan nature of the bedroom and bathroom was not what we would have chosen..
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is not difficult to see why Lily Pond gets consistently good reviews. Such consistent reviews don’t just happen - they are testament to the professionalism and efforts of the owners, Niels and Margaret. Refreshing to see such hands on owners who have also trained their staff to their own high standards. Everything runs smoothly and apparently effortlessly but that only comes with excellent ownership/management. Spotlessly clean, very stylish with great attention to detail, excellent food and staff - could have taken Faith home with me for her smile and personality. Niels and Margaret you deserve your success - thank you. To anyone reading this I can highly recommend Lily Pond and would definitely stay again if in the area. Car wash was a nice extra touch!!
Stayed 2 nights in Mar 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit.
Amazing relaxing place to stay. Attentive staff and food was absolutely fantastic. Our suite was lovely but be wary of the ordinary garden rooms as the toilet has no door or privacy. May not concern you but our friends who stayed in one found it very disconcerting.
Stayed 3 nights in Mar 2018

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury at it's very best.
We had a marvellous stay, not long enough but would recommend to anyone visiting that part of South Africa.

10/10 Excellent

Ofri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to be missed! This place is heaven on earth!!
This is by far THE BEST PLACE we've been to in SA and in general. The level of service is so high you won't believe it. The room is beautiful with gorgeous view to the pond. It was top clean with premium bedding. The in house restaurant is amazing. Food was delicious and service was perfect. The owners spend time with each guest every day asking them how was their day and what are their plans for the next days. Breakfast at tge garden was also delicious and made for order. Our car has been washed every day! To sum up: GO THERE! Great value for money and you'll have the best stay for sure! We spent 2 nights there and we were very sad to leave.

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allez y les yeux fermés !
Je dois manger sans gluten, c'est le seul et unique endroit où le chef cuisinier à eu plein d'intentions pour que je puisse profiter pleinement de mon séjour. Petit muffin sans gluten au petit déjeuner, idem pour les repas du soir, entrée plat dessert sans gluten. Je le remercie vivement pour cela. Accueil chaleureux. Rien à redire, endroit au calme exceptionnel, personnel discret et gentil. Bravo à tous
Stayed 2 nights in Mar 2023

10/10 Excellent

Mirian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável nossa estadia . Tudo feito para agradar o hóspede, principalmente as refeições. Com certeza recomendarei este hotel.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Architektur, fantastischer Garten mit großem Teich und Pool, die Zimmer sind sehr geschmackvoll und mit liebevollen Details ausgestattet, die Besitzerin ist sehr freundlich und hat eine angenehme Art zu kommunizieren, Frühstück und Dinner sind superb ( das Beste auf unserer gesamten Reise) Rundum perfekt.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Die Lodge ist sehr schön, vor allem der Blick vom Zimmer auf den Lilienteich ist fantastisch. Die Lodge wird von einem sehr kommunikativen, freundlichen und diskussionsfreudigem holländischen Päarchen geführt. Beide sind um ihre Gäste sehr bemüht und hilfsbereit. Zum dinner hat man abends die Wahl zwischen einem vegetarischen Menü oder Fleisch/Fischmenü (3 Gänge). Das dinner ist sehr gut organisiert und lecker. Von der Lodge sind es ca. 6 km bis zum Strand von Nature Valley.
Stayed 2 nights in Mar 2019

10/10 Excellent

D, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice lodge in the Natures Valley
We loved the service and the friendliness of the staff. A nice little lodge to feel good. We will definitely be back!
Stayed 2 nights in Jul 2017

10/10 Excellent

Pelle, Malmö

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trivdes
Ett fantastiskt mysigt ställe med en verkligt fina fyrarättersmeny. Trevligt på alla sätt.

10/10 Excellent

A, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NATUR PUR
Kleine liebevoll gestaltete Anlage direkt in der Natur mit super Personal und fantastischem Essen!