This smoke-free aparthotel features an outdoor pool, a hot tub, and self parking. WiFi in public areas is free. Other amenities include a children's pool, dry cleaning, and laundry facilities. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and a coffee/tea maker.
Oaks The Entrance Waterfront Suites offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium digital channels.
An outdoor pool, a children's pool, and a hot tub are on site.
In addition to a children's pool, Oaks The Entrance Waterfront Suites provides an outdoor pool and a hot tub. Wireless Internet access is complimentary. This The Entrance aparthotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite parking is available (surcharge).
Oaks The Entrance Waterfront Suites is a smoke-free property.
Languages
English
Property amenities
Beach
White sand beach nearby
Pool/Spa
Hot tub
Outdoor pool
Pool loungers
Pool umbrellas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Free WiFi has a 3-device limit
Parking and transportation
Self parking on site (AUD 20 per night; includes in/out privileges)
Family friendly
Children's pool
Crib: AUD 20 per night
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Stovetop
Toaster
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 59 per night
Bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium digital channels
Outdoor areas
Furnished balcony
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
24-hour front desk
ATM
Iron/ironing board
Phone
Safe at front desk
Location highlights
In the suburbs
Near the boardwalk/promenade
Near the ocean
On the waterfront
Things to do
Children's pool
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
6 floors
71 units
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open Friday - Monday (midnight - midnight) and Tuesday - Thursday (6 AM - 10 PM)
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 1 per stay
We have included all charges provided to us by the property.
Optional extras
Self parking fee: AUD 20 per night (in/out privileges)
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Free in-room WiFi has a 3-device limit
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Entrance Resort
Oaks Entrance
Oaks Resort Entrance
Oaks Waterfront
Oaks Waterfront Entrance
Oaks Waterfront Resort
Oaks Waterfront Resort Entrance
Resort Entrance
Waterfront Entrance
Oaks Waterfront Hotel The Entrance
Oaks Waterfront Resort The Entrance Hotel The Entrance
Oaks Waterfront The Entrance
Oaks Waterfront Resort The Entrance
Oaks Waterfront Resort The Entrance Hotel
Oaks Waterfront Resort
Oaks The Entrance Waterfront Suites Aparthotel
Oaks The Entrance Waterfront Suites The Entrance
Oaks The Entrance Waterfront Suites Aparthotel The Entrance
Oaks The Entrance Waterfront Suites Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 790 out of 2280 reviews
10 - Excellent
790
Rating 8 - Good. 838 out of 2280 reviews
8 - Good
838
Rating 6 - Okay. 377 out of 2280 reviews
6 - Okay
377
Rating 4 - Poor. 175 out of 2280 reviews
4 - Poor
175
Rating 2 - Terrible. 100 out of 2280 reviews
2 - Terrible
100
8.0/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Excellent
Najwa
Traveled with family and small children, Traveled with group
The dishwasher was not working, and when we informed the receptionist, he was rude and unhelpful. He claimed nothing could be done about it, handed us dishwashing liquid, and instructed us to wash the dishes ourselves.
The property was over priced. It is old and dated. However this would not have been an issue if it was clean, it was not. Smelly frozen fish smell in the freezer, which I cleaned, dirty carpet, curtains and lounge. There was no chance staff were going to fix the issue. They all need replacing. I cleaned the place myself because no staff available after late afternoon except reception. There was an awful smell under the sink and in the cupboards which I cleaned myself, but could not get rid of. Not worth the money. I checked out 2 days early because I could not stand the smell. Would not recommend. The only plus - reception staff were pleasant to deal with and tried. But the issues were never going to be fixed just by cleaning. The facilities in the hotel are also dated and not clean enough for the amount of money charged and the rating it receives.
Karen
Stayed 5 nights in Dec 2024
2/10 Terrible
Joan, Matraville
Traveled with partner
Dec 30, 2024
The hotel was good however the guests ran the hotel and the staff did not consider the other guests. I am sure the rooms had more than the required accupancy. The guests used their portable BBQ in the pool area and the children were in the pool eating their lunch. I moved away and sat in the spa for peace & quiet the next minute 6 kids came and were jumping in the spa. I am sure the smoke alarm went of twice (once around midnight) because the guests used their portable BBQ in the balcony. After we went back to the room after we got the all clear from the fire brigade the guests decided to play music very loud (after midnight) I regret paying more money to stay at a more expensive hotel believing that I would have a good night sleep. I would have been better off staying somewhere much cheaper. I know these guests & their family book out staying at this hotel and probably are return guests however this also means that you are losing the rating of your hotel because you are not considering other guests
The property was quite dated. Tbh you're paying only for the views.
Syed
Stayed 1 night in Oct 2024
6/10 Okay
Melanie
Oct 12, 2024
Liked: Property conditions & facilities
Room was ok but quite dated and a bit gritty in some aspects (Eg couch had many marks on it and cigarette burns on carpet). Great water views. Bed and shower great. Room included washer and dryer which was handy. Parked at the free council car park opposite the hotel reception. Don’t pay for the hotel parking if you can help it. TV didn’t work initially so someone at the desk fixed it, but once it was turned off it stopped working again - which was quite annoying. Only one person at the front desk all the time we were there.