3-star The Entrance motel close to The Entrance Ocean Baths
This motel features a full-service spa, an outdoor pool, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a refrigerator in a common area, a garden, and barbecue grills.
Sapphire Palms Motel offers 20 air-conditioned accommodations with minibars and shared/communal kitchens. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the motel include a waterslide and an outdoor pool.
Guests can indulge in a pampering treatment at the motel's full-service spa. The spa is open daily.
In addition to a full-service spa, Sapphire Palms Motel features a waterslide and an outdoor pool. Wireless Internet access is complimentary. This The Entrance motel also offers barbecue grills, multilingual staff, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.
Sapphire Palms Motel has designated areas for smoking.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Things to do
Full-service spa
Outdoor pool
Waterslide
Family friendly
In-room microwave
Mini-fridge
Outdoor pool
Waterslide
Conveniences
Limited-hour front desk
Shared microwave
Shared refrigerator
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Barbecue grill
Garden
Picnic area
Full-service spa
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Portable shower seat
Well-lit path to entrance
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Cookware, dishware, and utensils
Electric kettle
Microwave
Mini-fridge
Minibar
Oven
Shared kitchen access
Stovetop
Toaster
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 2:00 PM - 9:00 PM
The check-in location differs from the property location; go to: [corner of Boomerang and The Entrance Road]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
This property does not provide towels for use at the pool, spa and beach.
Guests driving to the property should use the following address for GPS: 1 Boomerang Road, the Entrance, 2261.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of AUD 50 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who require a wheelchair-accessible room should book the Deluxe Queen Room Ground Floor room type and contact the property after booking to confirm.
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property
Property is also known as
Sapphire Palms Motel The Entrance
Sapphire Palms Motel
Sapphire Palms The Entrance
Sapphire Palms
Sapphire Palms Motel Motel
Sapphire Palms Motel The Entrance
Sapphire Palms Motel Motel The Entrance
Sapphire Palms Motel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 69 out of 273 reviews
10 - Excellent
69
Rating 8 - Good. 89 out of 273 reviews
8 - Good
89
Rating 6 - Okay. 66 out of 273 reviews
6 - Okay
66
Rating 4 - Poor. 33 out of 273 reviews
4 - Poor
33
Rating 2 - Terrible. 16 out of 273 reviews
2 - Terrible
16
7.6/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Richard
Feb 17, 2025
Liked: Cleanliness, staff & service, amenities
Their wasn't anything unique about the property it was quiet , clean . They were accommodating with my late check in .
I've stayed there several times, and the best thing is value for money and location, except for a bit of traffic noise which varies, but it is on the junction of a main road, which is a plus and a minus, I guess. Also, only a 10–12-minute walk to The Entrance shops.
Shaun
Stayed 1 night in Feb 2025
4/10 Poor
Ellie
Traveled with partner
Feb 4, 2025
NeedsTLC SHOWER cubicle leaked and jug did not fit under tap!
Ellie
Stayed 3 nights in Jan 2025
2/10 Terrible
Damian
Traveled with group
Jan 29, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Description in wotif does agree with the property. Check-in times are wrong. Key deposit is $100. Tbey want all your credit card details even though you've paid. The smells horrible. No glasses or cutlery in the room
Great value for money, Leo was very friendly and helpful. Close to all amenities. Club just down the road. Quiet area, this is our second time there will definitely be back ❤️❤️❤️
The motel is old but quite well maintained. Clean but very basic. Convenient to the Entrance shops and eateries. Was a good place to rest your head every night.
Unfortunately the weather was not the best when I stayed so that I couldnt enjoy the pool which looked awesome. Staff were friendly. The water pressure in the shower wasn’t the best. The rooms are not soundproof so I could hear the conversation of the people in the room next to mine. Would stay again.
Amanda
Stayed 1 night in Oct 2024
4/10 Poor
Kerryn
Traveled with partner
Sep 23, 2024
Disliked: Staff & service, amenities
Check in was not a very good experience. I had to wait for awhile before someone came to reception. In limited English I was asked if I’d booked in and asked for my ID. She kept asking if I’d booked and couldn’t match my ID with the booking and gave me a paper with someone else’s name. I told her it was not me and then she gave me the one with the right name and asked if it was me. I do not think she could actually read English, but the experience wasn’t very welcoming. In the room there was the bare minimum of things provided, including one tea towel with stains on it. The couch and chairs were also stained. I sat on a very old chair at the bench and I thought the chair was going to collapse underneath me as it was so wobbly. The shower was terrible with only a trickle of water coming out and suddenly went very cold and then very hot. The only good thing was that the bed was comfortable. If you want a budget motel then I guess you get what you pay for, but at least a clean tea towel and a decent chair would be good.
It was a bit smelly in bathroom as the exhaust fan wasn't attached. It was sort of grungy but it housed 3 adults with relative ease and didn't cost the earth.