See all properties

Carlton Ambassador Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Carlton Ambassador Hotel

Exterior
Room amenity
2 restaurants, breakfast served
2 restaurants, breakfast served
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Sophialaan 2, The Hague, 2514 JP
  • Peace Palace
    ‪7 min walk‬
  • Noordeinde Palace
    ‪11 min walk‬
  • Escher Museum
    ‪14 min walk‬
  • The Hague (HAG)
    ‪14 min walk‬

Room options

View all photos for Room (Residence)

Room (Residence) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (Residence)

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Room

  • Sleeps 2
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Similar properties

Exterior

voco The Hague by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (375)
The price is $101
per night
$123 total
includes taxes & fees
Mar 3 - Mar 4
voco The Hague by IHG

About this property

Carlton Ambassador Hotel

4-star hotel in The Hague Center
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite.
Carlton Ambassador Hotel offers 88 accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3767 square feet (350 square meters) include conference space. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Carlton Ambassador Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant Sophia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day)
  • Street parking available
  • Self parking on site (EUR 25 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22.50 for adults and EUR 11.25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Sophia

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,767 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1860
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.20 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Ambassador Carlton
Carlton Ambassador
Carlton Ambassador Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador The Hague
Hotel Carlton Ambassador
Carlton Ambassador Hotel Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador Hotel Hotel The Hague

Carlton Ambassador Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 432 reviews
Rating 8 - Good. 156 out of 432 reviews
Rating 6 - Okay. 27 out of 432 reviews
Rating 4 - Poor. 5 out of 432 reviews
Rating 2 - Terrible. 4 out of 432 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thyrone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was nice, cosy, comfortable and clean. the bed was very comfortable. we enjoyed our stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Titus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Love it!
Beautiful hotel, comfortable beds, beautiful neighborhood. All the personal were friendly and helpful. Specially a girl from Venezuela. The night of the check in I got to borrow a charger for my phone because my luggage was delayed. I appreciated the kindness. I will definitely recommend this place… Sara from Miami
Stayed 1 night in Oct 2024

10/10 Excellent

mary

Stayed 3 nights in Aug 2024

10/10 Excellent

Lesley

Stayed 2 nights in Jul 2024

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Disappointing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Fouad

Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very modern upscale hotel. The rooms were lovely, the staff were very helpful, and the location was ideal for a visit to the Hague. The hotel is located in the diplomatic area of the Hague, and therefore the scenery at local buildings were beautiful. Had the most incredible thing is that the cost was very reasonable and the hotel could not have been nicer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Yeshey

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Incredible stay as usual. Among the best hotel experiences.
Stayed 3 nights in May 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Our 15th day of cycling around the Netherlands was met with smiles at the Carlton. Bo did a great job of getting us checked in and settled.
Stayed 1 night in May 2024

10/10 Excellent

JUANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Avoid
Disappointed
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Facility and room was clean and comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Fahed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The rooms were lovely. To get into the shower/bathtub is the only problem. As the sides of the tub are very high, it is very hard and dangerous for people who are not in good shape. If the are rooms with walk-in showers, it would be wise to let their older guests know of the option.
Stayed 9 nights in Dec 2023

10/10 Excellent

Mitsuru

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet place. The staff is very friendly and polite.
Stayed 1 night in Dec 2023

6/10 Okay

Anca

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice location but needs a renovation
Positives: - good location - nice period building - comfy bed - restaurant food is nice - polite reception staff Improvements: - rooms extremely dated. Bathroom for instance.. for this price I would expect a renovated bathroom. - the room decor (e.g. red pattern carpet) is dark and dated. Needs to lighten up. - would be nice to have a proper coffee - breakfast staff not easy to get hold off and always look confused - restaurant waitress spoke very little English. She explained the dish all wrong. Explicitly asked for no shellfish - dish had prawns and mussels.
Stayed 4 nights in Jul 2023

10/10 Excellent

Pula-Adriana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior of the property is very nicely decorated, elegant. The room is tastefully arranged, the bathroom and toilet are ingeniously separated. The employees are very welcoming and helpful.
Stayed 1 night in Aug 2023

6/10 Okay

steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little small or cluttered otherwise a decent room.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023

10/10 Excellent

Simon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay here. Clean, nicely prepared rooms. Very friendly and helpful. Good location - quiet but close to the Centre.
Stayed 2 nights in Jun 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. VIP made the difference!
Stayed 1 night in May 2023