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Fletcher Hotel - Restaurant Carlton

3.0 star property

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February 2025

Photo gallery for Fletcher Hotel - Restaurant Carlton

Bar (on property)
Desk, blackout drapes, rollaway beds, free WiFi
Terrace/patio
Dining
Front of property

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet friendly
  • Laundry
  • Breakfast available

Explore the area

Map
Tiendweg 20, Naaldwijk, South Holland, 2671 SB
  • The Hague (HAG)
    27 min drive

Room options

View all photos for Executive Double Room, Bathtub

Executive Double Room, Bathtub | Desk, blackout drapes, rollaway beds, free WiFi

Executive Double Room, Bathtub

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Desk, blackout drapes, rollaway beds, free WiFi

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, rollaway beds, free WiFi

Deluxe Double Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room, Bathtub

Desk, blackout drapes, rollaway beds, free WiFi

Comfort Double Room, Bathtub

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Desk, blackout drapes, rollaway beds, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

ibis Rotterdam Vlaardingen

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.0 out of 5, Very Good, (306)
The price is $77
per night
$97 total
includes taxes & fees
Jan 7 - Jan 8
ibis Rotterdam Vlaardingen

About this property

Fletcher Hotel - Restaurant Carlton

3-star hotel in Nieuwe Tuinen
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite. Housekeeping is not available.
Fletcher Hotel - Restaurant Carlton offers 80 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Naaldwijk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Naaldwijk hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Fletcher Hotel - Restaurant Carlton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Fletcher Hotel - Restaurant Carlton has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 18.50 for adults and EUR 18.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1990
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: EUR 0.57 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 18.5 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Carlton Fletcher Hotel
Carlton Hotel Fletcher
Fletcher Carlton Hotel
Fletcher Carlton Naaldwijk
Fletcher Hotel Carlton
Fletcher Hotel Carlton Naaldwijk
Hotel Carlton Fletcher
Fletcher Hotel Restaurant Carlton Naaldwijk
Fletcher Hotel Restaurant Carlton
Fletcher Restaurant Carlton Naaldwijk
Fletcher Restaurant Carlton
Fletcher Restaurant Carlton
Fletcher Hotel - Restaurant Carlton Hotel
Fletcher Hotel - Restaurant Carlton Naaldwijk
Fletcher Hotel - Restaurant Carlton Hotel Naaldwijk

Fletcher Hotel - Restaurant Carlton Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 136 reviews" "
Rating 8 - Good. 53 out of 136 reviews" "
Rating 6 - Okay. 50 out of 136 reviews" "
Rating 4 - Poor. 14 out of 136 reviews" "
Rating 2 - Terrible. 11 out of 136 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I had a pleasant stay. The room was spacious and clean. Unfortunately the dated decor lets it down a bit.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Some floors are redone recently, but the most of the interior is quite dated. Staff is friendly, service good and the breakfast is plenty.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Standard business hotel
Standard business hotel in a business estate. Rooms were pretty tired but completely functional.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly hotel and close to the ferry port. This is my second stay here.
Stayed 1 night in Dec 2020

6/10 Okay

peter

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid if you can
Noisy as very near busy road. Hotel is old and worn and in need of refurbishment. No air conditioning so with windows open you hear all the traffic noise and a little difficult obtaining a fan. A bit disorganised in particular at the bar but not helped by restrictions on Covid. We arrived a little early check was 3pm a we knew that but the receptionist did not even try to check I’d the rooms were ready and that was at 2.45, oh well you live and learn and the Dutch are normally much more helpful and nice. Personally I would avoid if you have the choice. WiFi is very good.
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL STAY EVER! YOU’VE BEEN WARNED
WORST HOTEL STAY IN MY LIFE! You couldn’t pay me to stay in this hotel again. The staff were rude, insincere and useless. We had several big bags, a dog and one of us was heavily pregnant. When we checked in, the concierge asked if we had any COVID symptoms to which we said no. His response “keep it that way”. That in itself sums up the rudeness of the hotel staff. We asked if anyone could help us to our room and the concierge smirked, and all he offered was a trolley. So we struggled with our bags and got to the room. It was disgusting. Marks and stains everywhere, the tv didn’t work, the lights didn’t work. Words can’t describe how vile the room was. We were only staying one night so decided to just deal with it and headed down to the bar for food. We waited an age to be served, and when we asked if they had anything suitable to feed our dog the waitress just looked at us, muttered something and went away. All they could offer was a steak, which was fine but this hotel is meant to be dog friendly. However, we were treated like leper’s by staff and guests because we had a dog (even though he was kept on a lead and away from everyone). When we finally got the food it was just as disgusting and vile as the room, as well as overpriced. The next morning we come down to our scheduled breakfast slot. We had to check out at 11 but the service was so slow and poor (they gave us the wrong order) we rushed to eat the food. Overall, this hotel offers nothing but sheer disappointment.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Bar’s and shopping All in walking distance
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly Hotel with dated, but spacious rooms and good quality free Internet.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was very worn out looking. The beds and mattresses were both foam which made you fall off if moved around a lot. The bathroom had a horrible drain smell and the sink tap was always very hot. The room had no air/heating control and the room was very hot. We had the window open all the time which didn’t help as the hotel is on a corner of two main roads so you hear the cars all day.
Stayed 3 nights in Jun 2019

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
Not that easy to locate!. Standard rooms are on the road side of the hotel but still not too noisy at night when the window is closed. Nice restaurant serving good food. Small but pleasant bar. Decent place for the price.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice and clean hotel with very pleasant and professional stuff.
Stayed 1 night in Mar 2019

6/10 Okay

Roelant

Disliked: Property conditions & facilities
You get what you pay for. For Americans, it is comparable to a Motel 6.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service with the staff speaking a good level of English. The food in the restaurant was excellent and reasonably priced. This is my third visit to the area for work and the third hotel I've stayed at, I will be in the area again soon and will definitely be staying here again
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing was normal, différences in invoices. Restaurant lousy
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was booked for a business trip. The room of this hotel that was given to me at first had so many large dark stains all over the carpet and the light oak furniture was black with a greasy, grimy filth that one would expect in a subway. I requested a different room and was given one with a hard surface floor, which helped with stains. The oak furniture was so worn out that the finish was missing in many places. I tried finding another hotel in the area but there were no rooms available. It is an extremely noisy hotel as well, traffic is loud and footsteps in the hallway echo on the hard surfaces. There was one night that I only got 3 hours of sleep between the noisy guests and loud early morning traffic (5:00am).
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel, starting to show its age.
Excellent restaurant, friendly and helpful staff. Answered all of our request. Fluent in English
Stayed 8 nights in Jun 2018

6/10 Okay

Trevor, Hotel carlton

Liked: Staff & service
Ok for a stopover
Ok but needs decoration. Room was tired. Plugs in wrong place. Rubbish paper cups for hot drinks which were too small and inadequate for purpose. Staff great. Cheaper to book with Expedia than so called Fletcher Friend
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice Staff & Restaurant, but the Room isn't
The hotel staffs were very friendly and getting me what I needed right away. The restaurant was also very good and nice. Lunch was awesome compared to the price. Only thing I did not like was the room. It was not as clean as other hotels I stayed in the Netherlands. If you are looking for a nice & clean room, I would rather stay at hotels in The Hague.
Stayed 3 nights in Mar 2018

6/10 Okay

Mario

Disliked: Property conditions & facilities
The hotel is a bit outdated
Stayed 1 night in Dec 2017

4/10 Poor

aw, england

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Room door did not lock plus shower hose problem
Room door did not lock on leaving the room on first day. Reported problem on leaving on check out day door alarm went off. Also reported a problem with shower hose squirting water up to the ceiling in the air. Reported nothing done about in had to have a bath instead. Due to these problems I do not recommend this hotel.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not 4 stars. more like 2 stars.
upgraded to deluxe but shower had no water pressure. ventilation in the room was bad.

2/10 Terrible

Ian, Lancashire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 1 star
The room quality was poor and extremely dated it was supposed to be an executive room.It was in desparate need of upgrade and decoration. Bedd and bedding were clean however. There were large cracks in walls, wall paper missing and in a general state of dilapidation. Restaurant service was ok and food ok. Not good, but ok. I will not be staying there again. If I had paid half the price billed it still would have been over valued. If you value anything other than just clean bedding then don't stop there. Reception staff pleasant.