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Fletcher Hotel - Restaurant Leidschendam - Den Haag

4.0 star property

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Photo gallery for Fletcher Hotel - Restaurant Leidschendam - Den Haag

Terrace/patio
Bar (on property)
Fitness facility
Point of interest
Luxury Double Room, Balcony | 1 bedroom, in-room safe, soundproofing, cribs/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Bar
  • Breakfast available
  • Laundry
  • Room service
$119
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Weigelia 22, Leidschendam, 2262 AB
  • Westfield Mall of the Netherlands
    ‪1 min walk‬
  • Scheveningen Beach
  • Duinrell
    ‪11 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪32 min drive‬

Room options

View all photos for Luxury Double Room (with Shower)

1 bedroom, in-room safe, soundproofing, cribs/infant beds

Luxury Double Room (with Shower)

9.2 out of 10
Wonderful
(13 reviews)
  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, in-room safe, soundproofing, cribs/infant beds

Family Room

  • 538 sq ft
  • Lake view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Luxury Double Room, Balcony

1 bedroom, in-room safe, soundproofing, cribs/infant beds

Luxury Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, in-room safe, soundproofing, cribs/infant beds

Suite

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Double Room (Spacious)

1 bedroom, in-room safe, soundproofing, cribs/infant beds

Luxury Double Room (Spacious)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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  • Free WiFi
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About this property

Fletcher Hotel - Restaurant Leidschendam - Den Haag

4-star Leidschendam hotel connected to a shopping center, steps from Westfield Mall of the Netherlands
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is not available.
Fletcher Hotel - Restaurant Leidschendam - Den Haag offers 96 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Leidschendam hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This Leidschendam hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Fletcher Hotel - Restaurant Leidschendam - Den Haag is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Fletcher Hotel - Restaurant Leidschendam - Den Haag has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 34.5 per stay
Cribs (infant beds) are available for EUR 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 34.5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Fletcher Hotel Restaurant Leidschendam Den Haag
Mercure Den Haag Leidschendam
Fletcher Hotel Restaurant Den Haag
Mercure Hotel Haag
Fletcher Restaurant Leidschendam Den Haag
Hampshire Hotel Greenpark
Fletcher Restaurant Den Haag
Fletcher Hotel Restaurant Leidschendam Den Haag.
Mercure Hotel Den Haag Leidschendam
Fletcher Hotel Restaurant Leidschendam Den Haag
Fletcher Hotel - Restaurant Leidschendam - Den Haag Hotel
Fletcher Hotel - Restaurant Leidschendam - Den Haag Leidschendam

Fletcher Hotel - Restaurant Leidschendam - Den Haag Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 49 out of 134 reviews
Rating 8 - Good. 61 out of 134 reviews
Rating 6 - Okay. 14 out of 134 reviews
Rating 4 - Poor. 5 out of 134 reviews
Rating 2 - Terrible. 5 out of 134 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Krisna

Liked: Cleanliness
Disliked: Amenities
Property is good but no fridge in the room. No phone in the room. Very inconvenient to deal with help desk. As international traveler you will need to make international calls to reach help desk for any service needs. Shopping mall across the road was very good. Tram running nearby Staff was not very helpful with inquiries
Stayed 4 nights in May 2025

8/10 Good

Dammy, Charlottetown

Okay
Stayed 7 nights in May 2025

8/10 Good

Zory

Stayed 3 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location next to big shopping mall

Stayed 1 night in Apr 2025

2/10 Terrible

Jamie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never Again

We’ve stayed at this hotel 3 times over the last few years. Our first stay was great, a lovely room with a lakeside view. Our sleep was disturbed when we stayed December 2023 as another guest locked themselves outside of their room smoking on the balcony and closed the door too far. We let the hotel know, and didn’t hold this against them as this was a guest who made a mistake. We returned in December 2024, on our usual trip around the Netherlands. They had moved to a new booking system, which caused our booking to be overlooked, it was for three people as we had a friend travelling with us this year. We spent best part of half an hour at the check in desk, they had our old cancelled booking with Expedia, checking that we had already paid, working out if where our friend would stay as there wasn’t a bed set up (she ended up in another room) to then be given Car Park facing rooms, not lakeside as booked. These rooms face onto Westfields car park, which has no parking restrictions or time limits. The car park hosts groups of men into the early hours who are out there shouting, laughing, and making as much noise as possible with their cars, horns/racing. We were unable to sleep until gone 2am both nights when these men finally left. These are not young men, but grown men around their 40’s. We raised a complaint with the hotel, and they did not acknowledge or respond. The Westfield centre is fantastic, but it’s so easy to get to Den Haag, we will stay there instead this December
Stayed 2 nights in Dec 2024

8/10 Good

Mehmet Onur

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was well stocked and always had good food
Stayed 3 nights in Dec 2024

8/10 Good

J F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

J F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good & quiet clean holel

All was good.A bit away from city center but trams cover all the city. Good room service, and helpful people on the counter.
Stayed 5 nights in Dec 2024

10/10 Excellent

Julian

Stayed 2 nights in Dec 2024

10/10 Excellent

Malissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel comfortable rooms.

Lovely hotel and friendly and helpful staff. Just one small gripe was for breakfast. We are vegan and no hot option although the chap on the front desk did get us some soy milk so we could have some cereal. There was also butter for some bread. Maybe some vegan cheese or salami would be a nice addition. Other than that no complaints and would Definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities
Close to the mall and tram
Stayed 5 nights in Jul 2024

10/10 Excellent

margo, merrimac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for what we needed. Easy access to city center via tram/bus. Mall right across the street for that one day when one of us had business and the other was tired of sightseeing but just wanted to get out. Tons of interesting restaurants in the mall. Staff friendly and helpful. rooms clean and nice sized.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lalaine

Liked: Cleanliness, staff & service, property conditions & facilities
Literally walking distance to the one and only mall in the Netherlands. So convenient! Breakfast was not included in our stay but very good nonetheless - we paid for ours.
Stayed 2 nights in Jun 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week and used as a base to travel around the area. Had a room with balcony overlooking the lake, definitely worthwhile booking that class of room, was so peaceful. Room size good. Rented an ebike from reception a couple of times. €29 per day but did get used out of it all day so worth it. Only downside lighting in room more accent lighting than bright and functional. No ramp to or from property which is massive barrier for anyone with access issues. Supermarket a few mins walk away is great value for morning goods and take away coffee if you want to avoid expensive breakfast prices. Easy to access free parking and 2 tram stops nearby. Overall really happy with my stay
Stayed 7 nights in May 2024

8/10 Good

Uri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 4 nights in Apr 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed! Close to family , loved the mall and transportation was easy and close
Stayed 1 night in Mar 2024

10/10 Excellent

Marwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Luke

Liked: Room comfort

Location is the best thing about this hotel

As other reviews mention, customer service isn’t the greatest. The biggest problem is the lack of soundproofing in the rooms. The guest staying diagonally above us decided it was appropriate to play an instrument in their room at 9:30pm. Then just before midnight we were woken up to shouting and banging saying “Can you let me in” We thought this was the hotel trying to get into the room of a guest who had locked their door. The shouting then turned to “I’m in 310, can you get help” I went to reception to report this, and I caught some other guests who were tired of the noise and decided to leave, we didn’t have that option gone midnight. I went up to the floor with the staff, incase it was a medical incident and they needed assistance. Turns out the guest had just locked themselves out on the balcony smoking. We reported the disruption at check out in the morning. The room could do with some more thorough cleaning and maintenance. There was a storm so it was very windy. There was a broken vent in the window which made the room cold. The air con was locked to cold only, obviously other guests were cold too as it was set to 30c, but as it was set to cold it just made the room colder. There were also rubber bands and a previous guests hair tie on the floor. Hotel is in a really great location, seconds away from a really great Mall with lots of dining options. The bed was very comfortable, just wish we had more rest.
Stayed 1 night in Dec 2023

10/10 Excellent

Minnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel! Very clean, love the location and convenient location to the trams. We would definitely stay here again. Thank you.
Stayed 6 nights in Apr 2023

10/10 Excellent

Caroline W

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice welcoming by the staff.
Stayed 1 night in Apr 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Bulb Fields

Just right for shops, restaurants and visiting the bulb fields
Stayed 3 nights in Apr 2023

8/10 Good

Rene, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

James

Traveled with family
Liked: Room comfort

Family vacation.

Overall a nice stay. Friendly staff and great location. Rooms were OK but the hotel could use some updating.
Stayed 3 nights in Dec 2022