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Fletcher Wellness - Hotel Leiden

4.5 star property

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Photo gallery for Fletcher Wellness - Hotel Leiden

Indoor pool
Lobby
Sauna, hot tub, steam room, 1 treatment room, massages
Comfort Double Room | In-room safe, desk, rollaway beds, free WiFi
Sauna, hot tub, steam room, 1 treatment room, massages

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Spa
  • Bar
$117
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
Bargelaan 180, Leiden, 2333 CW
  • Place, Naturalis Biodiversity Center
    ‪6 min walk‬
  • Place, National Museum of Ethnology
    ‪7 min walk‬
  • Place, Leiden University
    ‪14 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪27 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, rollaway beds, free WiFi

Superior Double Room

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, rollaway beds, free WiFi

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, rollaway beds, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, rollaway beds, free WiFi

Comfort Double Room

8.4 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | In-room safe, desk, rollaway beds, free WiFi

Luxury Double Room

8.4 out of 10
Very good
(36 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Fletcher Wellness - Hotel Leiden

4.5-star Leiden hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Fletcher Wellness - Hotel Leiden offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels.

Bathrooms include showers. This Leiden hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Fletcher Wellness - Hotel Leiden features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a sauna, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Fletcher Wellness - Hotel Leiden is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurant Twelve - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 17.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Twelve

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Covered self parking fee: EUR 17.50 per day
  • Rollaway bed fee: EUR 25 per day
  • Facilities fee: EUR 19.50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that only female guests are allowed in the wellness area until 6 PM on the first Tuesday of every month.
Additional fees apply for use of the spa.

We should mention

Pool access available from 8:00 AM to 9:30 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Fitland
Fitland Leiden
City Leiden
Hampshire Fitland Leiden
Hampshire Hotel Fitland Leiden
Hampshire Hotel Leiden
Leiden Fitland
Leiden Hampshire Hotel
Hampshire Hotel Fitland – Leiden
Hotel Fletcher Wellness-Hotel Leiden Leiden
Leiden Fletcher Wellness-Hotel Leiden Hotel
Fletcher Wellness-Hotel Leiden Leiden
Fletcher Wellness-Hotel Leiden Hotel
Hotel Fletcher Wellness-Hotel Leiden
Fletcher Wellness-Hotel Hotel
Fletcher Wellness-Hotel
City Resort Hotel Leiden
Hampshire Hotel Fitland – Leiden
Fletcher Wellness Leiden
Fletcher Wellness Leiden
Fletcher Wellness Hotel Leiden
Fletcher Wellness - Hotel Leiden Hotel
Fletcher Wellness - Hotel Leiden Leiden
Fletcher Wellness - Hotel Leiden Hotel Leiden

Reviews

Fletcher Wellness - Hotel Leiden Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 230 out of 813 reviews
Rating 8 - Good. 326 out of 813 reviews
Rating 6 - Okay. 158 out of 813 reviews
Rating 4 - Poor. 66 out of 813 reviews
Rating 2 - Terrible. 33 out of 813 reviews

Reviews

4/10 Poor

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clarity required on no clothes in wellness area!

I booked this for a family trip to Dutch GP and Leiden being recommended as a lovely city and convenient for getting to Zandvoort but allowing a quick get away at end. Booked hotel because of pool, sauna and wellness area. However, it was only on arrival that it was explained that outside of 08.00 to 9.30 wellness area is aux natural. That is fine but if this had been clearly stated on hotel description i would have saved money and gone elsewhere. Paid for facilities that as a family we couldn't use. Feel really disappointed, especially as room and bed was actually great.
Stayed 2 nights in Aug 2025

10/10 Excellent

rory

Liked: Cleanliness, staff & service, property conditions & facilities

nice place

would have like to have known spa was non bathing suit, before I bought a pair of swimming trunks
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

All was good, only thing is you could only use the pool in the morning for an hour and a half.
Stayed 1 night in Jul 2025

4/10 Poor

Ernst

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Failure to inform beforehand about renovations and non functioning facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Right on Central station. Great view of the city from the room. Friendly and helpful staff.
Stayed 3 nights in Jun 2025

8/10 Good

Jeroen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
book style of room not available, this was compensated with free breakfast buffet each morning, bed was lumpy, for the rest was a good stay and the staff were friendly and attentive.
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Leiden and other cities when travelling by train. The hotel met our needs including a great breakfast.
Stayed 5 nights in May 2025

4/10 Poor

Martine

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
It was as odd set up in the family room. No door on the bathroom so either you were in the shower or on the toilet! only one person in at a time. And no door to close when changing. Also no ice or vending available at all. And reception is out of the way on the 12th floor. An odd set up for a hotel BUT very convenient location right by Leiden Train station
Stayed 3 nights in Apr 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa
Stayed 3 nights in May 2025

6/10 Okay

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness
This hotel is right next to the train station and it was very quiet, and very handy. The hotel was a bit awkward as it was associated to the wellness centre, a residential care facility and next door to the Leiden university medical centre. There were often patients in the hallway outside of our hotel room. Some were elderly, some were confused. It was a bit unusual. Staff were fine but it seemed a bit off that we had flown flown overnight on a 10 hour flight arriving at 2pm middle of the week and that our room wasn’t ready, but another room exactly the same room available and was and it would be an extra 25€. At that this point I was exhausted and paid the 25 and stumbled into bed for a rest.Room was clean and tidy, bed was very soft.
Stayed 3 nights in Apr 2025

4/10 Poor

Graeme

Disliked: Cleanliness, property conditions & facilities
I have stayed at this hotel several times because the location is very close to the railway station and makes transportation easy, this time I was given a room that was not clean, the wall paper was loosening from the wall, I felt it was generally shabby, dirty and poorly maintained and when they are charging 160 euros for a room per night without breakfast, I don’t see this as a good deal
Stayed 1 night in Apr 2025

6/10 Okay

Graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I find it strange that this hotel doesn’t seem to have a proper front door and the reception is on the top floor, breakfast price is very steep
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Traveled with group, Business traveler
Liked: Cleanliness, amenities
The hotel was very central- it was excellent for walking into Leiden. There was no communal lounge facilities which was disappointing. The swimming pool had very limited opening hours from 8-9.30am. It was geared towards paying for the Wellness suite. This was a shame as it would have been enjoyable using it more often.
Stayed 2 nights in Apr 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely pool but beware that it is only open to hotel guests between 08:00-09:30 each day before the spa sessions open. Note spa sessions are fully naked.
Stayed 2 nights in Mar 2025

4/10 Poor

Heidi, Minneapolis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It started off poorly. I had paid for a suite suitable for someone with limited mobility/disability and it wasn't available.
Stayed 8 nights in Feb 2025

6/10 Okay

Elizabeth

Great location is strongest feature

The hotel is very 3 star basic: clean, limited amenities (soap, towel, hair dryer, coffee). Lacking sufficient electrical outlets, USB/C connections. Walls are thin (you hear every cough in corridors and neighboring rooms) and rooms are situated on floors where there are active businesses operating like physiotherapy studios. That raised for us questions about security since anyone can come up the elevator. Want a gym, spa, or simple breakfast? Expect to pay lots of extras, diminishing the value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Petrus, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Nov 2024

6/10 Okay

Kit Mui Valencia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station. Very convenient. Will come back again.
Stayed 6 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Needs some internal bathroom renovation
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellen, Rippey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Good location but disorganised/untrained staff

Perfect location as it is right next to Leiden station but the staff at reception are very disorganised and don’t seem to know what they are doing or how to do the tasks assigned to them with people giving different information.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ignore negative reviews!

I was aorehensive and considered cancelling because of a handful of poor reviews. I was delighted I ignored these. The swimming pool requires swimwear before 9.30. I did not go to the Spa as I was at work. The staff were very generous in their helpfulness. The hotel is very safe. Our view was wonderful. The room was ample.The hotel is just to the left of the railway station exit towards the city. I struggle to understand any negative reviews-our experience was excellent. I'd certainly go again.
Stayed 5 nights in Sep 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

2/10 Terrible

Eslam

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not safe as you can reach the rooms without passing by the reception from the train station, the cleanliness of the bed was not so good ,also the staff was not helpful at all ,I forgot one T-shirt after I checked out in the wardrobe and it disappeared after the cleaning people access the room , also the staff was not responding through emails or phone.
Stayed 1 night in Sep 2024