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Mercure City Den Haag Central Hotel

4.5 star property

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Photo gallery for Mercure City Den Haag Central Hotel

Restaurant
1 bedroom, in-room safe, desk, blackout drapes
Meeting facility
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Housekeeping
$107
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Spui 180, The Hague, 2511 BW
  • Binnenhof
    ‪6 min walk‬
  • Mauritshuis
    ‪7 min walk‬
  • Scheveningen Beach
    ‪10 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪36 min drive‬

Room options

Classic Room, 2 Twin Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout drapes

Privilege, Double Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Classic Double Room

8.8 out of 10
Excellent
(21 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Separate Lounge Area)

Suite, 1 Double Bed (Separate Lounge Area) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Double Bed (Separate Lounge Area)

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Classic Twin Room

7.8 out of 10
Good
(11 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

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4.4 out of 5, Excellent, 96 reviews
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About this property

Mercure City Den Haag Central Hotel

4.5-star The Hague hotel, connected to a shopping center in The Hague Center
A bar/lounge, a coffee shop/cafe, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Mercure City Den Haag Central Hotel offers 159 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and 7 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1830 square feet (170 square meters) include conference space. This luxury hotel also offers a terrace, a vending machine, and multilingual staff.

Mercure City Den Haag Central Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and noon.
Spui 180 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Indonesian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 34 per day; reservations required; discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Spui 180

Things to do

  • Bicycle rentals
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 21 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 24.00 per person
  • Nearby parking fee: EUR 34.00 per day (328 ft away)
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Central Den Haag
Den Haag Central
Den Haag Mercure Central
Mercure Central Den Haag
Mercure Den Haag
Mercure Den Haag Central
Mercure Den Haag Central Hotel
Mercure Den Haag Central Hotel The Hague
Mercure Den Haag Central The Hague
Mercure Haag Central
Mercure The Hague
Mercure City Den Haag Central
Mercure City Den Haag Central Hotel Hotel
Mercure City Den Haag Central Hotel The Hague
Mercure City Den Haag Central Hotel Hotel The Hague

Mercure City Den Haag Central Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 1002 reviews
Rating 8 - Good. 424 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Adnan, Tarneit

Stayed 1 night in May 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed
Stayed 2 nights in May 2025

6/10 Okay

Keith

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Shaista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, staff gave great recommendations for places to eat at. Easy to walk to different museums, shopping and the palace. Only weird thing was our TV had a habit of turning off and doing "system updates" multiple times which was bizarre and slightly frustrating.
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location. Good breakfast. Helpful staff. Only downside is no fitness centre. Would definitely go back.
Stayed 4 nights in Apr 2025

4/10 Poor

Cathy Aaron

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very small, plain. Bathroom tiny. No microwave. Mold in bathroom and shower. Very noisy. Would not stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lie Lian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Hotel Central Den Haag

Great room, great location. Just have housekeeping double check that all amenities are refilled.
Stayed 5 nights in Mar 2025

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MARIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Jan 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carpets; cleaning service

Carpets on 7th floor need cleaning. Cleaning staff made my bed and emptied my rubbish bin but did not clean used coffee cup and spoons (second day only).
Stayed 6 nights in Dec 2024

10/10 Excellent

Kwarma, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Good for business trips
Stayed 2 nights in Dec 2024

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good location, handy for public transport and the city centre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Avi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply good hotel , spacious rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service, lovely room

Great location, lovely room. Fabulous shower, comfy bed. Friendly helpful service
Stayed 1 night in Nov 2024

10/10 Excellent

Lateef, Stone Mountain

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very professional. Location of hotel was convenient for the conference we were attending.
Stayed 3 nights in Sep 2024

8/10 Good

Eiji

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Diako

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Housekeeping manager should’ve check the rooms

The only good thing about my trip to the Mercure Den Haag hotel was the food it was amazing, but room wasn’t clean and it was dusty and dirty. I’ve had a privilege but it wasn’t look like a privilege I’m really regretting that I’ve chosen this hotel for my trip to the city
Stayed 1 night in Aug 2024

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel with helpful staff and a very good breakfast. Hotel is well located, within ten minutes of the train station with good tram access within a few minutes walk.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Very convenient location. Clean and lots of storage space to put stuff. Wish the outside of the hotel can be cleaner. Overall a pleasant stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Béatrice

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rug was dirty but overall we had a nice stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024