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Novotel Den Haag City Centre

4.0 star property

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Photo gallery for Novotel Den Haag City Centre

In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Point of interest
Breakfast, lunch, dinner served; international cuisine
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Pet friendly

Explore the area

Map
Hofweg 5-7, The Hague, 2511 AA
  • Binnenhof
    ‪3 min walk‬
  • Mauritshuis
    ‪4 min walk‬
  • Plein
    ‪5 min walk‬
  • The Hague (HAG)
    ‪1 min walk‬

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | View from property

Executive Room, 1 Double Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

voco The Hague by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (371)
The price is $140
per night
$165 total
includes taxes & fees
Feb 25 - Feb 26
voco The Hague by IHG

About this property

Novotel Den Haag City Centre

4-star The Hague hotel, connected to a shopping center in The Hague Center
This smoke-free hotel features a restaurant, 15 beach bars, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking. Housekeeping is available on request.
Novotel Den Haag City Centre offers 113 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This The Hague hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 15 beach bars and a bar/lounge. This 4-star property offers access to a business center, 2 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 969 square feet (90 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and an arcade/game room. Parking is available onsite for a surcharge. A total renovation of this property was completed in February 2020.

Novotel Den Haag City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Gallery61 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person
  • 15 beach bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gallery61

Things to do

  • Arcade/game room
  • Art gallery
  • Beach club
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Arcade/game room
  • Children's toys
  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (969 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Parking for electric, hybrid, and LPG vehicles is not available at this property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.20 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 35 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Den Haag Novotel
Haag City
Novotel City Centre Den Haag
Novotel Den Haag Centre
Novotel Den Haag City
Novotel Den Haag City Centre
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre Hotel The Hague
Novotel Den Haag City Centre The Hague
Novotel Haag
Novotel Hotel The Hague
Novotel The Hague
The Hague Novotel
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre The Hague
Novotel Den Haag City Centre Hotel The Hague

Novotel Den Haag City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 266 reviews
Rating 8 - Good. 92 out of 266 reviews
Rating 6 - Okay. 25 out of 266 reviews
Rating 4 - Poor. 8 out of 266 reviews
Rating 2 - Terrible. 3 out of 266 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick, Oranjestad

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Very disappointing. I stayed here with my two children, but only two beds had been made up us on our arrival. On our first evening, the shower flooded because the drain was blocked. I reported this, and was told it had been fixed, but the same problem recurred the next day. I was moved into a different room, but yet again only one bed had been made up for my boys. And yet again, the shower drain was blocked. There are some helpful staff at this hotel, but several were surly, and unhelpful. Some of the towels were threadbare, and the carpet under the bed had not been vacuumed in a very long time. The furniture was cheap and the walls scratched. On one day, our towels weren't changed. On several days, we weren't given new tea or coffee supplies. The beds are comfortable, and the location is excellent, but I wouldn't stay here again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tamara Cynthia, San Francisco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Aug 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
The biggest problem is guests can't control the temperature in the room. I stayed in August, couldn't make the room colder and woke up drenched in sweat. Also, the neighborhood is dirty and sketchy.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2024

8/10 Good

Katrine Wai Min

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk around The Hague. However parking garage was a challenge although adventurous and expensive! Breakfast was superb so have a good brunch for the day! Rooms are nicely renovated but be careful if you have to climb stairs with luggage!
Stayed 2 nights in Jun 2024

6/10 Okay

rouell

Traveled with group
Disliked: Room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Gaganveer Singh

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed the stay. Very close to various museums and parks. Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Blair

Traveled with family
Liked: Amenities
Den Haag is a beautiful city and the hotel is in a convenient location. The room was nice and the staff were the very best. Highly recommend adding the breakfast buffet - it is fresh and has many options.
Stayed 6 nights in May 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel experience - really nice staff, delicious breakfast and great room. It was very good to have an extra door between sleeping area and loo (privacy!)/corridor (sound insulation). Appreciated the cool filtered water available and environmental commitment. We also hired bikes from hotel. The only other time I'd stayed in a Novotel (years ago) it was a bit grotty now but we would definitely choose again.
Stayed 3 nights in May 2024

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great, the area and the hotel is very good with all the necessary infrustructure available.
Stayed 1 night in May 2024

10/10 Excellent

Jolin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Janene, Lisle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to stay at Novotel and the location is ideal, just 10 min walk to Central Station. Its in the Passage, so super convenient to all shopping areas of the Hague. Great breakfast! When we first arrived I thought the room was a but small bc we had paid extra for a larger room, but as the week went on we got used to it. The parking garage is a bit tricky, but we always found a space for our car. The staff was friendly and helpful. Overall, a great stay in The Hague.
Stayed 7 nights in Apr 2024

10/10 Excellent

Joven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Zxx
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good and bad.
Excellent location. Very friendly staff. But even with cool air blowing it stayed toasty on a cool April night, so I'm not sure how it would be when it's actually warm outside. Water pressure in shower was lacking, and bed was awful - hard as a rock.
Stayed 1 night in Apr 2024

8/10 Good

Stewart

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024