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Van der Valk Hotel Leiden

4.0 star property

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Photo gallery for Van der Valk Hotel Leiden

Exterior
Bar (on property)
Exterior
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Haagse Schouwweg 14, Leiden, 2332KG
  • Corpus
    ‪4 min drive‬
  • Hortus Botanicus
    ‪5 min drive‬
  • Duinrell
    ‪10 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪23 min drive‬

Room options

View all photos for Comfort Triple Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Comfort Triple Room, Balcony

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Double Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Comfort Double Room, Balcony

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room (Basement)

Minibar, in-room safe, desk, blackout drapes

Comfort Double Room (Basement)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, Balcony, Garden View

Minibar, in-room safe, desk, blackout drapes

Comfort Double Room, Balcony, Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Van der Valk Hotel Leiden

4-star Leiden hotel close to Naturalis Biodiversity Center
This smoke-free hotel features 2 restaurants, a 24-hour health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and conference space.
Van der Valk Hotel Leiden offers 80 air-conditioned accommodations with minibars and laptop-compatible safes. Digital television is provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 224 square feet (21 square meters) include a conference center. This eco-certified hotel also offers a 24-hour health club, a terrace, and a vending machine. Onsite self parking is complimentary.

Van der Valk Hotel Leiden is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 8 AM and 11 AM.
Het Haagsche Schouw - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bar & Brasserie - This brasserie serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 10.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar & Brasserie
  • Het Haagsche Schouw

Things to do

  • 24-hour health club
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (224 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 35.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 12.5 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night
  • Service fee: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.00 for adults and EUR 10.5 for children
  • Early check-in fee: EUR 35.00 (subject to availability)
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 12.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Hotel Leiden
Hotel Leiden Van der Valk
Hotel Van der Valk Leiden
Leiden Hotel
Van der Valk Hotel Leiden
Van der Valk Leiden
Van Der Valk Leiden Leiden
Van der Valk Hotel Leiden Hotel
Van der Valk Hotel Leiden Leiden
Van der Valk Hotel Leiden Hotel Leiden

Van der Valk Hotel Leiden Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 373 reviews
Rating 8 - Good. 161 out of 373 reviews
Rating 6 - Okay. 38 out of 373 reviews
Rating 4 - Poor. 15 out of 373 reviews
Rating 2 - Terrible. 2 out of 373 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel & staff. Clean comfortable rooms. 10 minutes to town centre by bus. Highly recommended.
Stayed 2 nights in Oct 2024

8/10 Good

Lesha R

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Aug 2024

8/10 Good

satish, Miami

Stayed 3 nights in Jun 2024

10/10 Excellent

ADRIANA E.

Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kamana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay
Stayed 4 nights in Jul 2023

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent restaurant
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Stayed 2 nights in Jul 2022

8/10 Good

Davina

Liked: Cleanliness
Stayed 2 nights in May 2022

8/10 Good

Gerard

Stayed 1 night in Feb 2022

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large familly room
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leiden
Nice place, beautifully located along the river. Friendly staff. Rooms are good except the showers are small and look a bit old.
Stayed 1 night in Jun 2020

4/10 Poor

Diana, Camas Wa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The staff/GM wife and husband team are not very kind. We had an issue with dirty coffee cups 4 out of 4 were filthy. The treated my 19yr old daughter like she didnt matter. She shouldnt had gotten the third degree for bringing them up to the front desk. Heaven help if you ask for an extra cup of coffee in your room. 1 each no more. I wanted to take a picture of the cups and they wouldnt let me. I finally did and the old couple who ran the place hot mad because I wanted to post them. They proceeded to tellme that they were the owners of the entire hotel chain. I was recording a video at the time they said that they own the hotel. It was really stupid for all this to happen. But they nees to learn not to disrespect people. They thought since my daughter was young(19) that they could do that. I recommend american to stay away, they are to stern, this hotel is just the opposite on how American hotels are ran. Look at their reviews, Im not alone.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Booked - but unable to stay
when I arrived at the hotel, my booking had been cancelled by them and the hotel was full. They helped me find a room in another hotel
Stayed 1 night in Oct 2019

10/10 Excellent

Saskia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. the staff was very helpful and polite. we took the family room and he was big and quite. the balcony was also big enough.
Stayed 5 nights in Aug 2019

10/10 Excellent

Krunoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great restaurant on river. Rooms are large and clean, and basically I am pleasantly surprised. Recommendation - to visit.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely facility. Large rooms, quiet. Bathrooms could take some freshening up to bring them to the level of comparable hotels. And somehow the place feels understaffed. My room had a non-working safe, so the first solution was to give me a separate room key to a room with a working safe, before finally just moving me. Apparently no one was available other than the receptionist to help me repack and move, which I felt bad about. Housekeeping seemed rather inconsistent as well, with coffee cups not changed and coffee supplies not replenished. I asked for sheets to be changed and they were not. But overall, a very pleasant stay in spite of these shortcomings.
Stayed 6 nights in Jul 2019

10/10 Excellent

David, Massachusetts

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good restaurant, convenient location, easy parking.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sons are chefs so I know what look for and expect with any meal. Unfortunately, this property needs a refocus! If want a beverage or coffee, perfect!! Breakfast - very good!! Other meals?? Try the Bishop in Leiden!! Insider tip! I could elaborate but go somewhere else dinner!!
Stayed 2 nights in Apr 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a great location.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned after a short yet enjoyable stay. Lovely setting next to the water, easy to find and plenty of parking. Helpful staff, lovely room with comfortable bed, would stay again. Suggestions to improve further would be bottled water in the room and a bit more light.
Stayed 1 night in Apr 2019