See all properties

The Willow House

3.0 star property

Choose dates to view prices

Photo gallery for The Willow House

Exclusive Apartment, Ensuite (Virtual) | Exterior
Exclusive Apartment, Ensuite (Virtual) | Exterior
Room
Exterior
Triple Room, Ensuite (3 person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Free WiFi
  • Restaurant
$119
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
2 High Street, Thetford, England, IP25 6AE
  • Place, Watton Clock Tower
    ‪1 min walk‬
  • Place, Richmond Park Golf Club
    ‪15 min walk‬
  • Place, Wayland Wood
    ‪18 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪38 min drive‬

Room options

View all photos for Double Room, Ensuite (King Size )

Double Room, Ensuite (King Size )

Double Room, Ensuite (King Size )

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite (4 Person)

Room

Quadruple Room, Ensuite (4 Person)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Triple Room, Ensuite (3 person)

Room

Triple Room, Ensuite (3 person)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Twin Room, Ensuite

Room

Twin Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Terrace/patio
The Crown Hotel
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 670 reviews
The Crown Hotel

About this property

The Willow House

3-star Thetford inn with restaurant
A restaurant, a bar/lounge, and free self parking are available at this smoke-free inn. WiFi in public areas is free. Housekeeping is not available.
The Willow House offers 7 accommodations.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

The Willow House is a smoke-free property.

The Willow House has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Willow House B&B Thetford
Willow House Thetford
The Willow House Inn
The Willow House Thetford
The Willow House Inn Thetford

Reviews

The Willow House Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 140 out of 239 reviews
Rating 8 - Good. 59 out of 239 reviews
Rating 6 - Okay. 27 out of 239 reviews
Rating 4 - Poor. 9 out of 239 reviews
Rating 2 - Terrible. 4 out of 239 reviews

Reviews

2/10 Terrible

Katie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The room (room 8) was infested with moths and the shower barely worked to the extent that I gave up trying to use it.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Hotel exceeded our expectations - large room, comfortable bed with light breakfast included a nice touch. Even had a fan which was put to good use due to hot weather. And good value for money!
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveler
A little run down and need of TLC. Room was clean and tidy. Bathroom was very tight for size.
Stayed 1 night in Aug 2025

8/10 Good

John

Business traveler

Decent enough for the price.

The hotel overall is acceptable, was clean and comfortable. I had an evening meal which was good quality. What is above and beyond are inclusion of fridge, microwave and toaster with some bread butter and cereals. Only real gripes were the bathroom was cramped and no WIFI which apparently had been down for some time. I was able to use the WiFi in the bar while I ate.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Stayed 2 nights in Jul 2025

4/10 Poor

Thomas

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Ann

Traveled with family
Disliked: Staff & service, property conditions & facilities
We arrived late to a building site. Grappled for a key in a cobwebby entrance. The room looked cleanish but it smelt kind of musty and felt like there was a film of grease everywhere.
Stayed 1 night in Jul 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room and very nicely set out Lots of breakfast choices with clean appliances Perfect for my one night stay
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Willow

Lovely rooms. Clean and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

The Willow House is now looking tired.

I have always stayed here whilst working at Snetterton Circuit. Rooms are spacious with a fridge, microwave and breakfast items in the room! Great for me with being away early in the mornings. Arrived on Friday evening having been sent details of the keycode to access my room. Been working all day so I went straight to the bar for a drink and food at about 7:55, The was a group of 7/8 people ordering food and and by the time I could be served I was greeted with the "kitchen closes at 8!" I was tired (so didn't want to have to go out elsewhere and I was actually staying there, so the lady behind the bar checked with the kitchen coming back with a flat no! Not impressed. To close a kitchen at 8pm on a Friday does seem a bit early? I was heading back to my room. Googling where else to go when another lady caught up with me and said she would tell the kitchen to serve me! Unfortunately, the wifi was not working at the Willow House and the mobile data signal is very poor, which gave me serious problems with work in the evenings meaning I didn't get to bed until the early hours. In the morning I was hoping for a refreshing shower to wake me up, bit unfortunately it wasn't much more than a dribble! On Saturday evening I called in at the nearby Tesco to get a microwave meal to avoid the problems of the previous night. Another long night with no wifi and in the morning the shower water gave up typically when I had shampoo in my hair! Not the best of experiences
Stayed 2 nights in Jun 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel, but clean, quiet and comfortable.
Stayed 1 night in May 2025

6/10 Okay

adam

Stayed 1 night in May 2025

6/10 Okay

Roy

Traveled with partner
Disliked: Staff & service
Sorry but needs a good tiding up found the evening staff not very welcoming was left alone after our main course for a long while went to the bar to order sweets only to be told the kitchen was closed
Stayed 1 night in Mar 2025

8/10 Good

JOSEPH

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robbie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lesley

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Stayed 2 nights in Oct 2024

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Rachel

Business traveler
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely looking main building, friendly approachable staff and clean rooms.
Stayed 3 nights in Sep 2024

6/10 Okay

Lynn

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Beds comfortable
Stayed 2 nights in Aug 2024