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The Willow House

3.0 star property

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Photo gallery for The Willow House

Exclusive Apartment, Ensuite (Virtual) | Exterior
Triple Room, Ensuite (3 person) | 1 bedroom
1 bedroom
Exclusive Apartment, Ensuite (Virtual) | Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Free WiFi
  • Restaurant
$122
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
2 High Street, Thetford, England, IP25 6AE
  • Watton Clock Tower
    ‪1 min walk‬
  • Richmond Park Golf Club
    ‪15 min walk‬
  • Snetterton Race Circuit
    ‪15 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪38 min drive‬

Room options

View all photos for Double Room, Ensuite (King Size )

Double Room, Ensuite (King Size ) | 1 bedroom

Double Room, Ensuite (King Size )

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite (4 Person)

1 bedroom

Quadruple Room, Ensuite (4 Person)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Triple Room, Ensuite (3 person)

1 bedroom

Triple Room, Ensuite (3 person)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Twin Room, Ensuite

1 bedroom

Twin Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

The Willow House

3-star Thetford inn with restaurant
A restaurant, a bar/lounge, and free self parking are available at this smoke-free inn. WiFi in public areas is free. Housekeeping is not available.
The Willow House offers 7 accommodations.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

The Willow House is a smoke-free property.

The Willow House has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Willow House B&B Thetford
Willow House Thetford
The Willow House Inn
The Willow House Thetford
The Willow House Inn Thetford

The Willow House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 233 reviews
Rating 8 - Good. 58 out of 233 reviews
Rating 6 - Okay. 27 out of 233 reviews
Rating 4 - Poor. 9 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel, but clean, quiet and comfortable.
Stayed 1 night in May 2025

6/10 Okay

adam

Stayed 1 night in May 2025

6/10 Okay

Roy

Traveled with partner
Disliked: Staff & service
Sorry but needs a good tiding up found the evening staff not very welcoming was left alone after our main course for a long while went to the bar to order sweets only to be told the kitchen was closed
Stayed 1 night in Mar 2025

8/10 Good

JOSEPH

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robbie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lesley

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Stayed 2 nights in Oct 2024

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Rachel

Business traveler
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely looking main building, friendly approachable staff and clean rooms.
Stayed 3 nights in Sep 2024

6/10 Okay

Lynn

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Beds comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

PETER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really impressed and will certainly keep this property in mind should we need to stay in the area again. Plus Points Having a key safe outside the room made booking in and out so easy. The room had a well stocked mini fridge, a microwave, a toaster a selection of cereals, preserves etc available for a DIY breakfast as well as a TV. All the staff we had dealings with were friendly and helpful. The meals were far larger than expected and well cooked, we actually called back on the way home for a meal because we were so impressed with the dinner we had while staying. Minus Points all of which are more of suggestions rather than complaints. No shaver socket in the bath room, a two pin plug adaptor would solve that problem although they may get pinched by some guests, similarly a USB adaptor. One other observation although I appreciate it may be due to the ongoing building work was a metal box section going across the path in the passageway, I felt it was a trip hazard which could be hazardous especially for elderly guests. Other than that All in all a great place to stay
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveler
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, staff were excellent. Food was really good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely excellent service, outstanding food, wonderful staff who couldn’t do enough for us. Currently going through renovations but the room was very clean, DIY breakfast was topped up each day and can recommend the full English, which was an extra charge but definitely more than worth it. Thank you to all the staff and will definitely return
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was unusable as the thermostat didn't work.....could have caused severe burns.
Stayed 1 night in Jul 2024

4/10 Poor

Scott

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Room comfort

Not a bad stay

Comfy bed and reasonable DIY breakfast (cereal / toast / yogurt / juice) but property a bit tired outside and inside. We had the joy of a water pump constantly on and off all night which kept us awake. Sound proofing in general isn’t brilliant. Did the job for a night but it is not the height of luxury - damp in bathroom and ceiling clearly had a leak at some point. The welcome message states they’re under going some refurb - I didn’t see any work ongoing.
Stayed 1 night in Jul 2024

8/10 Good

Paddy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay in a typical coaching inn and this fitted the bill nicely. Lovely comfy beds and very quiety. Easy parking and very convenient location. Nice, helpful staff.
Stayed 2 nights in Jun 2024