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Hôtel Mercure Thionville Centre Porte du Luxembourg

4.0 star property

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Photo gallery for Hôtel Mercure Thionville Centre Porte du Luxembourg

Exterior
Exterior
Front of property
Privilege, Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
2 Rue Georges Ditsch, Thionville, Moselle, 57100
  • Regional Hospital Metz-Thionville
    ‪4 min drive‬
  • Fort de Guentrange
    ‪6 min drive‬
  • Amnéville Zoo
    ‪13 min drive‬
  • Luxembourg (LUX-Findel)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Privilege, Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Best Western Plus Thionville Centre

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (516)
The price is $113
per night
$128 total
includes taxes & fees
Apr 7 - Apr 8
Best Western Plus Thionville Centre

About this property

Hôtel Mercure Thionville Centre Porte du Luxembourg

4-star Thionville hotel with minibars
Along with a snack bar/deli, this smoke-free hotel has 24-hour room service and concierge services. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hôtel Mercure Thionville Centre Porte du Luxembourg offers 53 accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

LCD televisions come with digital channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Refrigerators, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. This Edwardian hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby.

Hôtel Mercure Thionville Centre Porte du Luxembourg is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available for a fee: EUR 17.90 per person
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Edwardian architecture
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 17.90 per person
  • Pet fee: EUR 10.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Thionville Centre
Hôtel Mercure Thionville Centre Porte Luxembourg
Hôtel Mercure Porte Luxembourg
Mercure Thionville Centre Porte Luxembourg
Mercure Thionville Centre Hotel
Mercure Porte Luxembourg
Hôtel Mercure Thionville Centre Porte du Luxembourg Hotel
Hôtel Mercure Thionville Centre Porte du Luxembourg Thionville

Hôtel Mercure Thionville Centre Porte du Luxembourg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 207 reviews
Rating 8 - Good. 91 out of 207 reviews
Rating 6 - Okay. 33 out of 207 reviews
Rating 4 - Poor. 14 out of 207 reviews
Rating 2 - Terrible. 9 out of 207 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Carlo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok
They gave me a room the was directly on the highway at street level, very noisy. Also, AC in the room barely worked and did not dehumidifier, I was drenched!
Stayed 3 nights in Aug 2022

8/10 Good

Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
It had a good breakfast and allowed pets for a small fee.
Stayed 1 night in May 2022

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
The reception staff were friendly and very helpful. They was also caring and polite.
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Room was tired but ok - as was the rest of the hotel. Receptionist was unhelpful and vague. Went down for breakfast on the second day and there was not one clean table, all the food was gone, the coffee machine was not working. I could understand if this was right at the end of the breakfast service, but this was 7.30 in the morning.
Stayed 2 nights in Sep 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Sep 2017

6/10 Okay

London, london

Disliked: Staff & service, property conditions & facilities
Not what I expected from a 4 star hotel
I stayed for 5 nights. On my first night I had a COLD shower. Thought it might just be late in the day and tomorrow morning there will be hot water. The next morning same thing no hot water. Call up reception only to tell me that hot water works on a first come first served basis so who ever wakes up early will get water. just ridiculous. I moved rooms as they thought it was my shower. New room has warmer water but can't say it was hot. I didn't have to adjust the temperature. overall a disappointing stay. The staff were rude Alda in particular. Hardly spoke English and didn't even try to understand you. Walked away from me at one point as she was mid doing something. Found her especially rude. I will not be staying here again.
Stayed 5 nights in Sep 2017

4/10 Poor

Kevin, Raleigh NC

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No Air Conditioning
Everything was fine except there was no air conditioning. I do not mean not working well, it was broken and a sign at check in said there was no air conditioning in the whole hotel. This was at the end of August and it was hot. I was told to just open up a window which tilted open all of about 3 inches. The climate in the room was very warm and stuffy. I had to sleep on top of the covers. After staying there I looked at the reviews and this has been a long term issue. Yet they advertise on Expedia that they have air conditioning. I barley tolerated it with a provided fan, but had it not been so late in the evening I would have found another room somewhere else and demanded my money back From Expedia for breach of contract. It is inexcusable that I was not notified of this situation. This is my first booking with Expedia and unless they refund me it will be my last.
Stayed 1 night in Aug 2017

10/10 Excellent

Christian C.

Liked: Cleanliness, staff & service, room comfort
Perfect Location and Priced Right!
Unbelievable location on the edge of the Altstadt adjacent to the River and the Parks. Walking distance to some of the finest restaurants anywhere, I think I gained 5Lbs! Just great. We toured by car to some of the WWI Memorials and Graveyards nearby on the weekend of Memorial Day, remembering the American's contribution throughout the last century to the freedom of Europe and my Grandfather, who luckily returned home alive

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Stopped on way back to UK - handy location, comfortable hotel

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, expensive WIFI
Very nice rooms, great location. WIFI is very expensive.

2/10 Terrible

Christophe

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Cyril, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities
Pratique
Stayed 1 night in Dec 2024

4/10 Poor

Markus

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room 308 is a disaster for this price! Ice cold and just a bed without any further place.
Stayed 1 night in Dec 2024

8/10 Good

Maxime

Stayed 1 night in Nov 2024

8/10 Good

Papa Gallo

Stayed 1 night in Nov 2024

10/10 Excellent

Borges

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Emmanuel

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Valerie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
L'Hotel était sale , les murs pas propres, porte d'ascenseurs avec des traces. Personnels très gentils, lit propre et confortable
Stayed 1 night in Sep 2024

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hamid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hamid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien. Personnel accueillant merci
Stayed 2 nights in Jul 2024

10/10 Excellent

Hamid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024