3-star Neyyattinkara hotel steps from Kovalam Beach
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Jasmine Palace offers 3 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. LED televisions come with satellite channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Jasmine Palace features a full-service spa and an outdoor pool. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This Neyyattinkara hotel also offers a library, tour/ticket assistance, and a garden. Complimentary self parking is available on site.
Jasmine Palace is a smoke-free property.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Jasmine Palace has a restaurant on site.
Room service is available.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free self parking on site
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:00 AM
A restaurant
Things to do
Full-service spa
Library
Outdoor pool
Family friendly
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
LED TV with satellite channels
Food and drink
Refrigerator
Room service
More
Air conditioning
Ceiling fan
Phone
Safe
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Christmas Eve (24 December) Gala Dinner per adult: INR 2000.00
Christmas Eve (24 December) Gala Dinner per child: INR 1000.00 (from 5 to 11 years old)
New Year's Eve (31 December) Gala Dinner per adult: INR 2500.00
New Year's Eve (31 December) Gala Dinner per child: INR 1250.00 (from 5 to 11 years old)
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.
Property is also known as
Jasmine Palace Hotel Thiruvananthapuram
Jasmine Palace Thiruvananthapuram
Jasmine Thiruvananthapuram
Jasmine Palace Hotel
Jasmine Palace Neyyattinkara
Jasmine Palace Hotel Neyyattinkara
Jasmine Palace Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 17 reviews" "
10 - Excellent
2
Rating 8 - Good. 6 out of 17 reviews" "
8 - Good
6
Rating 6 - Okay. 4 out of 17 reviews" "
6 - Okay
4
Rating 4 - Poor. 2 out of 17 reviews" "
4 - Poor
2
Rating 2 - Terrible. 3 out of 17 reviews" "
2 - Terrible
3
7.0/10
Cleanliness
7.6/10
Staff & service
4.0/10
Amenities
6.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Terrible
Leonard
Traveled with partner
Mar 2, 2024
Disliked: Property conditions & facilities
This hotel has gone from bad to worse over the years.
Swimming pool in need of renovation
Room not cleaned in 4 days
No toilet paper
Generally dirty and grubby
The fridge we requested on arrival was delivered a day later, but they turned it of every day
We were booked in for 15 nights but left after 4.
Even this was a saga, does not take credit cards.
On a positive note, breakfast was good .
For your health and sanity avoid this hotel…
Arrived late and put in inadequate room- was unable to move to a room we had actually booked till the next day! Wi-Fi only in main block. No response to inquiries regards onward travel. No pool chairs or sunbeds had to use a plastic chair from restaurant! Have to ask for room to be cleaned. Photos on website probably taken over 10 years ago as totally rundown hotel- air con was good though!
I would not revisit or recommend this hotel
Stayed here years ago and it is now very tired. Room was clean & comfortable. Cleaned daily, sometimes got too many towels sometimes not enough. Dining room was certainly not as clean as it was- evidence of last nights food on the floor & the table clothes, breakfast largely catered for the predominantly Indian guests. Happy to return to the resort but not this hotel
Excellent hotel staff who were very attentive,the exterior was a bit scruffy but that's India all over,loved every day I was there and look forward to return
hotel very tired, very little information supplied by reception, breakfast very poor and no effort to cater for Europeans. the hotel was set up for north Indians. a pool bar that wasn't open. no furniture in the room apart from a tiny cupboard
Very nice hotel and staff. Fifty yards from beach.
Great, pleasant and helpful staff. Room (superior) was very good, clean, everything worked. I particularly appreciated the room being mosquito proof, meaning all mesh over ventilation openings were perfectly secure. Restaurant staff were particulary thoughtful and helpful. All in all, a very pleasant stay at The Jasmine Palace.
It is deceiving by photo and actual it is bad. Even our lowest hotels are better than the Plaza hotel. I don't recommend that kind of Hotel.
L. Rao
6/10 Okay
Gayatri
Oct 25, 2012
Liked: Cleanliness
Very close to the beach
We enjoyed our stay at Jasmine palace as we could just walk to the beach anytime. The room was spacious with balcony. The swimming pool was clean and well maintained. The bathroom was very average and could have been much better. The restaurant had only a few choice of food and the service was always delayed.
Et rigtig rart hotel med fine faciliteter, rengøringsstandarden er høj og personalet venlige og hjælpsomme. Eneste minus var en larmende airconditioning