Jasmine Palace

3.0 star property

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Room options

View all photos for Deluxe Double or Twin Room, 1 Double Bed

Deluxe Double or Twin Room, 1 Double Bed | In-room safe

Deluxe Double or Twin Room, 1 Double Bed

  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe

Superior Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About this property

Jasmine Palace

3-star Neyyattinkara hotel steps from Kovalam Beach
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Jasmine Palace offers 3 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. LED televisions come with satellite channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Jasmine Palace features a full-service spa and an outdoor pool. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Neyyattinkara hotel also offers a library, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Jasmine Palace is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Jasmine Palace has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 2000.00
  • Christmas Eve (December 24) Gala Dinner per child: INR 1000.00 (from 5 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 2500.00
  • New Year's Eve (December 31) Gala Dinner per child: INR 1250.00 (from 5 to 11 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Property is also known as

Jasmine Palace Hotel Thiruvananthapuram
Jasmine Palace Thiruvananthapuram
Jasmine Thiruvananthapuram
Jasmine Palace Hotel
Jasmine Palace Neyyattinkara
Jasmine Palace Hotel Neyyattinkara

Reviews

Jasmine Palace Reviews

6.4

7.0/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

Reviews

2/10 Terrible

Leonard

Traveled with partner
Disliked: Property conditions & facilities
This hotel has gone from bad to worse over the years. Swimming pool in need of renovation Room not cleaned in 4 days No toilet paper Generally dirty and grubby The fridge we requested on arrival was delivered a day later, but they turned it of every day We were booked in for 15 nights but left after 4. Even this was a saga, does not take credit cards. On a positive note, breakfast was good . For your health and sanity avoid this hotel…
Stayed 15 nights in Jan 2024

4/10 Poor

Kathleen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived late and put in inadequate room- was unable to move to a room we had actually booked till the next day! Wi-Fi only in main block. No response to inquiries regards onward travel. No pool chairs or sunbeds had to use a plastic chair from restaurant! Have to ask for room to be cleaned. Photos on website probably taken over 10 years ago as totally rundown hotel- air con was good though! I would not revisit or recommend this hotel
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

nean, essex england

Liked: Cleanliness

Tired hotel

Stayed here years ago and it is now very tired. Room was clean & comfortable. Cleaned daily, sometimes got too many towels sometimes not enough. Dining room was certainly not as clean as it was- evidence of last nights food on the floor & the table clothes, breakfast largely catered for the predominantly Indian guests. Happy to return to the resort but not this hotel
Stayed 14 nights in Feb 2018

8/10 Good

Philip, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

About 5 minutes walk to the beach

Excellent hotel staff who were very attentive,the exterior was a bit scruffy but that's India all over,loved every day I was there and look forward to return
Stayed 13 nights in Dec 2017

8/10 Good

Susanta, guwahati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & comfortable stay.staffs are very good

Very relaxed staying there. Very close to the beach. So can enjoy the beach a lot.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the hotel

hotel very tired, very little information supplied by reception, breakfast very poor and no effort to cater for Europeans. the hotel was set up for north Indians. a pool bar that wasn't open. no furniture in the room apart from a tiny cupboard

2/10 Terrible

NS, Kent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was OK nothing to write home about

Made the best of it, not happy, nothing more to say, overall a below par experiance with the management and ebookers whom we booked through

8/10 Good

Keith, ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great location.

We were taking well cared for from the time we arrived. The staff were very helpful and, nothing was too much trouble.

10/10 Excellent

Barry, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel and staff. Fifty yards from beach.

Great, pleasant and helpful staff. Room (superior) was very good, clean, everything worked. I particularly appreciated the room being mosquito proof, meaning all mesh over ventilation openings were perfectly secure. Restaurant staff were particulary thoughtful and helpful. All in all, a very pleasant stay at The Jasmine Palace.

2/10 Terrible

L. Rao, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good for family.

It is deceiving by photo and actual it is bad. Even our lowest hotels are better than the Plaza hotel. I don't recommend that kind of Hotel.

6/10 Okay

Gayatri

Liked: Cleanliness

Very close to the beach

We enjoyed our stay at Jasmine palace as we could just walk to the beach anytime. The room was spacious with balcony. The swimming pool was clean and well maintained. The bathroom was very average and could have been much better. The restaurant had only a few choice of food and the service was always delayed.

6/10 Okay

Tommy, India

Liked: Staff & service

ビーチに近い便利なホテル

コバランビーチ，ライトハウスビーチの両方の近く，安くて非常に便利なホテルです。部屋には最低限のものしかありませんが，寝るだけであれば問題ないと思います。一つ残念だったのはプールが改装中だったこと。あとは従業員も親切でしたし良い滞在でした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ulla, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fremragende hotel til prisen

Et rigtig rart hotel med fine faciliteter, rengøringsstandarden er høj og personalet venlige og hjælpsomme. Eneste minus var en larmende airconditioning