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Room (Privilege South-facing room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room (South-facing room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Lake View

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Suite, Lake View (Castel Lake View)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from November 18 2024 to February 21 2025 (dates subject to change):

  • Golf course

The property will be renovating from January 6 2025 to January 10 2025 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

In addition to a full-service spa, Hôtel Ermitage features a golf course and outdoor tennis courts. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 12917 square feet (1200 square meters) include conference space. This family-friendly hotel also offers an outdoor pool, an indoor pool, and a children's pool. A cruise ship terminal shuttle and a train station pick-up service are complimentary for guests. Complimentary self parking is available on site.

Hôtel Ermitage is a smoke-free property.

  • Free cruise terminal shuttle
  • Library
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of hot tubs - 1
  • Elevator
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Wheelchair accessible
  • Food and water bowls
  • Conference space size (meters) - 1200
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Indoor tennis courts - 1
  • Outdoor tennis courts - 3
  • Total number of rooms - 80
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Golf course on site
  • Tennis on site
  • Fireplace in lobby
  • Ski passes available
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1990
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Ski storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 12917
  • Banquet hall
  • Free train station pickup
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free casino shuttle
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Indoor tennis courts - 1
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Room Amenities

Hôtel Ermitage offers 80 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Free weekday newspaper
  • Pay movies
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • In-room childcare (surcharge)
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

La Table - This fine-dining restaurant serves breakfast and dinner.

La Bibliotheque - This restaurant specializes in Regional cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

Spa Quatre Terres has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Mud bath in spa
  • Sauna in spa
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Stair-free path to entrance

Nearby Activities

A golf course, 3 outdoor tennis courts, and an indoor tennis court are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Playground on site
  • Sledding nearby
  • Rafting nearby
  • Segway rental/tour on site
  • Ski lessons available nearby
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Kayaking nearby
  • Sailing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 35 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Ermitage Neuvecelle
  • Hôtel Ermitage Neuvecelle
  • Hôtel Ermitage Neuvecelle
  • Ermitage Neuvecelle
  • Ermitage
  • Hotel Hôtel Ermitage Neuvecelle
  • Neuvecelle Hôtel Ermitage Hotel
  • Hôtel Ermitage Neuvecelle
  • Hotel Hôtel Ermitage Neuvecelle
  • Neuvecelle Hôtel Ermitage Hotel
  • Hotel Hôtel Ermitage
  • Ermitage Neuvecelle
  • Hôtel Ermitage Neuvecelle
  • Ermitage Neuvecelle
  • Hotel Hôtel Ermitage Neuvecelle
  • Neuvecelle Hôtel Ermitage Hotel
  • Hotel Hôtel Ermitage
  • Ermitage
  • Hôtel Ermitage Hotel
  • Hôtel Ermitage Neuvecelle
  • Hôtel Ermitage Hotel Neuvecelle

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Reviews

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