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Best Western Thunder Bay Crossroads

2.5 star property

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Lobby
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
655 W Arthur Street, Thunder Bay, ON, P7E5R6
  • Fort William Gardens
    ‪4 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪5 min drive‬
  • Intercity Shopping Centre
    ‪6 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Business Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Thunder Bay Crossroads

Thunder Bay hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Best Western Thunder Bay Crossroads offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

43-inch LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the health club at a partner property.

Best Western Thunder Bay Crossroads is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Thin carpet in public areas
  • Visual fire alarm

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Crossroads Motor
Best Western Crossroads Motor Inn
Best Western Crossroads Motor Inn Thunder Bay
Best Western Crossroads Motor Thunder Bay
BEST WESTERN Crossroads Motor Inn Thunder Bay, Ontario
Best Western Thunder Bay Crossroads Hotel
Best Western Thunder Bay Crossroads Ontario
Best Western Thunder Bay Hotel
BEST WESTERN Crossroads Motor Inn Thunder Bay Ontario
Thunder Crossroads Thunder
Best Western Thunder Bay Crossroads Hotel
Best Western Thunder Bay Crossroads Thunder Bay
Best Western Thunder Bay Crossroads Hotel Thunder Bay

Best Western Thunder Bay Crossroads Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 381 out of 805 reviews
Rating 8 - Good. 319 out of 805 reviews
Rating 6 - Okay. 72 out of 805 reviews
Rating 4 - Poor. 24 out of 805 reviews
Rating 2 - Terrible. 9 out of 805 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of hot water and very nice breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Conrad

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carrie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and secure, surveillance and security onsite, I had a ground floor and was able to park outside my room. Very clean and good pressure showers!!! Less than 5 mins to airport which is awesome.
Stayed 1 night in Jan 2025

10/10 Excellent

Kamryn

Stayed 1 night in Jan 2025

6/10 Okay

Eddie

Traveled with family
Liked: Staff & service

Basic hotel

Basic 3 stars hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Catherine

Liked: Cleanliness
Beds were very comfortable. Pretty average place to just spend the night sleeping. Lobby is really cramped
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating to us for I had just had surgery and was put in a easy accessible room. Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean motel. Close to everywhere we needded to go. Only thing we didnt like is the traffic noise right outside the motel.
Stayed 2 nights in Nov 2024

8/10 Good

Kerry

Liked: Property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert, Beaconsfield

Stayed 1 night in Oct 2024

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. Didn't spend alot of time in the room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place for Holiday

Absolutely amazing. Very friendly staff. Very clean rooms, towels are big and fluffy. Warm blankets, the hot breakfast rotated every morning. I was here 7 days. Would definitely come again!! Lots of local restaurants within walking distance. Easy to get on and off the expressway. Quiet neighborhood.
Stayed 7 nights in Sep 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, passable fast food available. Decen breakfast with slightly different menu each day. Odd number rooms face busy Arthur street, even number rooms face quiet neighborhood houses.
Stayed 3 nights in Sep 2024

8/10 Good

Doug A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Traveled with partner
Liked: Amenities
What you would expect from this hotel chain. Very nice
Stayed 1 night in Aug 2024

6/10 Okay

Randy

Stayed 1 night in Sep 2024

6/10 Okay

ALEXIS

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Rhonda

Liked: Staff & service
Shower liner moldy, floor sticky
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret, Stratton

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

8/10 Good

Brooke

Stayed 1 night in Aug 2024

10/10 Excellent

Doug, Medicine Hat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area a little noisy but the room was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024