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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Lobby sitting area
Food and drink
BBQ/picnic area
Lobby sitting area
Room, 1 King Bed, Non Smoking (Upgrade) | 1 bedroom, premium bedding, pillowtop beds, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
$147
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪5 min drive‬
  • Place, Intercity Shopping Centre
    ‪7 min drive‬
  • Place, Fort William Gardens
    ‪12 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪18 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

8.4 out of 10
Very good
(15 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | 1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn

Thunder Bay hotel with free breakfast
Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Comfort Inn offers 80 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 317 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stanley

Stayed 7 nights in Aug 2025

6/10 Okay

Eric

Traveled with partner
Liked: Staff & service
Overall the hotel was good. Although we had a non-smoking room, we could smell smoke and marijuana in the hall and stairwell. The room was clean and the checkout staff was friendly. Breakfast had scrambled eggs, bacon, taters, toast, danishes, waffle station and other items. That’s was good start of day.
Stayed 1 night in Aug 2025

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

R Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and quiet. No elevator to second floor. Breakfast area was small but adequate.
Stayed 1 night in Jul 2025

8/10 Good

Alexa

Stayed 1 night in Aug 2025

10/10 Excellent

Brandon, Armstrong Station

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value stay. Recently updated and it is a bit better than the standard continental breakfast. I recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Conrad

Liked: Cleanliness, property conditions & facilities
It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted with much friendliness and made to feel at home. The breakfast was great and had many choices.
Stayed 3 nights in Aug 2025

8/10 Good

janet

We could hear every room door open, noisy neighbours and kids in hall
Stayed 1 night in Aug 2025

6/10 Okay

John

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking area is non existent. Desk had us park next door at the Radison
Stayed 1 night in Aug 2025

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities
..
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities
No freezer in the fridge to refreeze packs. No laundry bag And coin operated washer and dryer were not working. But the breakfast was nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren, Red Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get in and out of. Quiet
Stayed 1 night in Aug 2025

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for dining and shopping options. Everything was within walking distance. The room was very comfortable and spacious. The breakfast had several options to choose from. The back of the property could use some clean up.
Stayed 3 nights in Aug 2025

8/10 Good

Kirk

Stayed 1 night in Aug 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great access with pet.
Stayed 1 night in Aug 2025

2/10 Terrible

Jean-Denis

Stayed 1 night in Jul 2025

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Faez

Liked: Staff & service
Disliked: Property conditions & facilities
The price was too high for that condition of motel
Stayed 1 night in Jul 2025

2/10 Terrible

Jamie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff room was clean but very strong perfume smell! Like somebody poured a bottle of perfume on the bed!! I have a terrible headache
Stayed 1 night in Jul 2025

10/10 Excellent

Francis, North Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Stayed 1 night in Jul 2025