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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Lobby sitting area
BBQ/picnic area
Food and drink
Room, 1 King Bed, Non Smoking (Upgrade) | 1 bedroom, premium bedding, pillowtop beds, desk
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
$165
includes taxes & fees
Aug 30 - Aug 31

Explore the area

View in a map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • Fort William Gardens
    ‪6 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪6 min drive‬
  • Intercity Shopping Centre
    ‪7 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

8.4 out of 10
Very good
(14 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | 1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn

Thunder Bay hotel with free breakfast
Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Comfort Inn offers 80 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 309 out of 1007 reviews
Rating 8 - Good. 337 out of 1007 reviews
Rating 6 - Okay. 182 out of 1007 reviews
Rating 4 - Poor. 100 out of 1007 reviews
Rating 2 - Terrible. 79 out of 1007 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shafiquzzaman

Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 4 nights in Mar 2025

8/10 Good

Wendalyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all honesty, the room was quite dirty. I had piles of sand swept up around the walls, and old spills with ants around them, dripping down the wall and pooled on the ground and wrappers under the bed. The floor in the bathroom had a fair bit of hair and dirt. I had put up a do not disturb sign, but came back and my room had been made up, and everything moved. I have expensive gear and I would have preferred it not be touched and I can make do with the linens I had as I was the only one in the room, which is why I had the sign on the door. Everything else was great, staff were nice, breakfast good, check in and out good, just the cleanliness of the room was a bit of a downer. Not fun walking around and getting dirt and sand all in your toes and socks.
Stayed 3 nights in May 2025

8/10 Good

Trudy

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Max

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient, clean and all conditions were met.
Stayed 1 night in Apr 2025

4/10 Poor

Megan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn’t tell if this hotel was for low income as well, or just a regular hotel. I didn’t feel like it was clean enough to have a shower. Hallways wreaked of pot/weed. People outside were bbqing. I just felt unsafe leaving a car packed full of stuff. When I explained to the desk clerk, he told me to leave my car parked where I had pulled in. I will be travelling back thru Thunder Bay and will find a different hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Robyn

Stayed 1 night in Apr 2025

8/10 Good

Margaret, Stratton

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf was great. We just wished our towels had been changed the second day.
Stayed 2 nights in Apr 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and well equipped clean room. Great nights sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2025

6/10 Okay

Cynthia

Traveled with partner, Traveled with pets
I hated having to track dirt from outside into our room every time we came in and out. A small carpet at the door would certainly help!
Stayed 1 night in Apr 2025

10/10 Excellent

danii

Stayed 1 night in Apr 2025

6/10 Okay

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't appreciate my email being used to join their choice rewards without my approval.
Stayed 1 night in Apr 2025

8/10 Good

LEONARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lambert

Stayed 1 night in Apr 2025

8/10 Good

Morris

Stayed 1 night in Apr 2025

8/10 Good

Roslynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel and the property was clean and tidy. We stayed for 2 nights. It would have been nice if the maids came in and made the bed, swept the floor, changed the garbage and gave us clean towels after the first night. But that didnt happen, very disappointed.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Very clean and quiet

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
After a 12 hour drive in northern Ontario it filled all my tired bodies needs!
Stayed 1 night in Mar 2025

10/10 Excellent

Kendra

Business traveler, Traveled with family
Liked: Amenities
Last minute booking due to medical so didn’t really have much time to check anything out. Room was clean and staff were wonderful.
Stayed 1 night in Mar 2025

8/10 Good

Jacqueline

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
A more modest accommodation, but super nice staff, very clean and an excellent breakfast. Very welcoming to our cat. Thank you!
Stayed 1 night in Mar 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Hubby spent last night here, arriving late from driving since the early hours in the morning. The room he was out in had a smell of smoke (someone had covered the smoke detector), there was food smeared on the TV. He went to see the front desk staff and they moved him rooms. His next room was better but there was an issue with the air conditioning/ heating unit. He said the staff was great and apologetic. We have stayed here before and there was no issues. I think it is starting to show some wear and tear around the building.
Stayed 1 night in Mar 2025