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Hampton Inn & Suites by Hilton Thunder Bay

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Thunder Bay

Reception
Indoor pool, pool umbrellas
Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets
Exterior
Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
760 Arthur Street West, Thunder Bay, ON, P7E 5R9
  • Thunder Bay Regional Health Sciences Centre
    ‪6 min drive‬
  • Intercity Shopping Centre
    ‪7 min drive‬
  • Fort William Historical Park
    ‪9 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower) | Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 240 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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The price is $227 total
includes taxes & fees
Home2 Suites By Hilton Thunder Bay

About this property

Hampton Inn & Suites by Hilton Thunder Bay

Thunder Bay hotel with indoor pool
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, concierge services, and laundry facilities.
Hampton Inn & Suites by Hilton Thunder Bay offers 104 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites by Hilton Thunder Bay features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Thunder Bay hotel also offers gift shops/newsstands, coffee/tea in a common area, and concierge services. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, French, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Thunder Bay Hotel
Hampton Inn Hilton Hotel
Hampton Inn Hilton Thunder Bay
Hampton Inn Hilton
Hmptn Ste Thunder Bay
Hmptn Ste Thunder Bay Hotel
Hmptn Ste Hotel
Hmptn Ste
Hampton Inn & Suites by Hilton Thunder Bay Hotel
Hampton Inn & Suites by Hilton Thunder Bay Thunder Bay
Hampton Inn & Suites by Hilton Thunder Bay Hotel Thunder Bay

Hampton Inn & Suites by Hilton Thunder Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benjie

Stayed 1 night in Feb 2025

10/10 Excellent

Ethelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and fresh.
Stayed 4 nights in Feb 2025

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Danessa

Stayed 1 night in Feb 2025

2/10 Terrible

Fairlawn Electrical Services

Stayed 1 night in Feb 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Great hotel with comfortable beds. Coffee and hot water for hot chocolate available in the lobby - staff replenished hot chocolate when we asked but the hot water wasn't hot and coffee was often lukewarm too. Nice daily breakfast available. Parking was difficult because coach buses were taking up many car spots.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Fatima

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS!!! STAY AWAY!!!

BED BUGS!!! My wife got woken up by a bed bug crawling on her body at 2am. She couldn't sleep the rest of the night until staff came to check the room in the morning. The staff lifted the pillow only to find more BED BUGS! The manager won't return Hotels.com multiple calls or ours. STAY AWAY!!!
Bed bug
Bed bug
Stayed 5 nights in Feb 2025

2/10 Terrible

Fatima

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Feb 2025

4/10 Poor

Kathleen, Thunder Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the 4am airport shuttle. Staff very nice. Could not check in with Hilton app apparently due to using Expedia (despite multiple abnoying emails and texts telling me to check in with the Hilton app, and annoying unsuccessful efforts to check in using the Hilton app).
Stayed 1 night in Feb 2025

10/10 Excellent

Jackson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room and amenities were clean. Staff were friendly and the complementary breakfast was delicious. I would definitely stay at this hotel again.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Business traveler
Liked: Amenities, property conditions & facilities
I had an excellent stay! The property was very safe, quiet, and convenient. The staff were always friendly and accommodating, which made the experience even better. The room was comfortable, and I was able to sleep well throughout my stay. Highly recommend this place for anyone looking for a relaxing and hassle-free experience.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2025

2/10 Terrible

Alexandre

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Nathaniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the most helpful and accommodating. The breakfast was amazing, better than other continental breakfast. The sausages, the French toast, the Egg half moon stuffed cheese omelettes were delicious. To be honest it set the day. The rooms were clean, comfortable and better than most I’ve stayed in. I will come back, a definite gem in Thunder Bay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Louise, Earlton

Liked: Cleanliness, property conditions & facilities
Very clean and convenient location for work.
Stayed 1 night in Oct 2024

10/10 Excellent

Garry, Dryden

Traveled with family
Liked: Property conditions & facilities
Modern and well maintained.
Stayed 1 night in Jan 2025

8/10 Good

Carrie

Stayed 1 night in Jan 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Arpit

Stayed 4 nights in Dec 2024

6/10 Okay

Rajwinder, Niagara Falls

Stayed 2 nights in Dec 2024