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Quality Inn & Suites Thunder Bay Downtown

2.5 star property

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Photo gallery for Quality Inn & Suites Thunder Bay Downtown

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
A reception desk with a 'Quality' sign, a potted plant, and a modern light fixture.
A modern lounge area with a blue sofa, orange chairs, a white coffee table, and a colorful mural on the wall.
A modern hotel room with a bed, a sofa, a chair, a round ottoman, a mural, and a large window.
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $173
includes taxes & fees
Jul 30 - Jul 31

Explore the area

View in a map
61 Cumberland Street N, Thunder Bay, ON, P7A 4L7
  • Place, OLG Casino Thunder Bay
    ‪7 min walk‬
  • Place, Prince Arthur's Landing
    ‪8 min walk‬
  • Place, Hillcrest Park
    ‪17 min walk‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

A modern hotel room with a bed, a sofa, a chair, a round ottoman, a mural, and a large window.

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN BED NON SMOKING

  • Sleeps 4
  • Free WiFi

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About this property

Quality Inn & Suites Thunder Bay Downtown

Thunder Bay hotel walkable to Lake Superior
A 24-hour fitness center, a business center, and dry cleaning are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and a front-desk safe are onsite. Housekeeping is available on request.
Quality Inn & Suites Thunder Bay Downtown offers 65 air-conditioned accommodations with safes and irons/ironing boards. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite self parking is complimentary.

Quality Inn & Suites Thunder Bay Downtown has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator (14 inch wide door)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Midtown Inn Thunder Bay
Midtown Thunder Bay
Midtown Inn

Quality Inn & Suites Thunder Bay Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 525 out of 1217 reviews
Rating 8 - Good. 396 out of 1217 reviews
Rating 6 - Okay. 150 out of 1217 reviews
Rating 4 - Poor. 64 out of 1217 reviews
Rating 2 - Terrible. 82 out of 1217 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel, is downtown and I'm the middle of reservations. Not a ton of parking on site, but more across the street. Room is quite clean but they are in the middle of renovations so everything. Else is quite dusty.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Christine

Liked: Staff & service
Parking was generally easy however if you have mobility issues and require accessible parking there are only a few spots in the back. Breakfast was lacking in certain items - eggs and coffee were in need of being replenished at the time we were in the dining room. The bed and pillows were comfortable and the bathroom had adequate toiletries.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, nice clean rooms, not too big.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible dump in a seedy area of town. Druggies in the parking lot near the dumpster when I pulled in. Totally avoid it at all possible.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Janice

Lots of construction going on, hallways need cleaning. Rooms were clean, if a little tired.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Mid-century modern decor with barn-door to the bathroom featuring a walk-in shower. Best views are from the halls.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Gary

Liked: Staff & service
Breakfast needs more attention to the details like the temperature of the food, etc. The location of the bed and the not-very-private bathroom barn-style door leaves a lot to be desired.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, parking was good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

VILMA EATON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short stay but clean, nice ambiance and felt safe
Stayed 1 night in Apr 2026
Verified

8/10 Good

Gary

Liked: Cleanliness
Breakfast was good, but everything was cold
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Tanya

Liked: Cleanliness
Room was cramped and breakfast cold. Definitely not worth the cost. Very expensive stay.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t get to the hotel as the highway was closed. They chose to keep my money. Yes, I know it was past the full refund date, but, I have no control over the weather and road conditions. Will never, ever stay there.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Teassa

Liked: Staff & service
Disliked: Cleanliness, amenities
Breakfast menu was okay. Generic continental, but the hot options were not great.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Rashleen

Liked: Cleanliness
Nice clean room
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived the lobby is noticably dirty. The place smells and there were trash bags in the hallway. I noticed dry yellow stains and hair on the toilet along with a dry chunk of a brown substance on the toilet. The second room was not better. The Manager seemed more insulted than concerned and refused to refund my money when I refused to acept the room. He also refused to put me in contact with his supervisor and refused to provide me with any cooperation to escalate my request for a refund.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay. Very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome job and place and the staff were awesome
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness place and staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Quality Inn & Suites Thunder Bay Downtown. The room was clean, modern, and very comfortable, making it easy to relax after a long day. The staff were friendly, professional, and always willing to help, which made the experience even better. The location is very convenient, with easy access to downtown and nearby restaurants. The complimentary breakfast and 24-hour coffee were also a nice bonus. Overall, a reliable and comfortable place to stay I would definitely recommend it and would gladly return.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Abdul

Noisy couldn't sleep the first night. Outdated room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Room was a bit on the small side but, it was clean and quiet. Staff seemed friendly enough.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Meg

Disliked: Cleanliness, property conditions & facilities
I was on the second floor in room 203 and I could hear every single conversation taking place at the front desk. When I arrived to my at 3pm, outside of my room there was someone’s wet swim shorts laying on the floor, and they were not removed until approximately 8pm. The walls appeared to be paper thin, as I could hear the conversations taking place in the room next to me.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jen

The breakfast was great and the location is in a nice part of town walking distance to the lake and some lovely cafes.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yavor

Liked: Cleanliness, amenities, property conditions & facilities
Always good
Stayed 1 night in Feb 2026