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Prince Arthur Waterfront Hotel & Suites

2.0 star property

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Photo gallery for Prince Arthur Waterfront Hotel & Suites

Lobby
Banquet hall
1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Lake view

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Bar
$145
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • Place, OLG Casino Thunder Bay
    ‪5 min walk‬
  • Place, Prince Arthur's Landing
    ‪7 min walk‬
  • Place, Magnus Theater
    ‪7 min walk‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Lake View

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Lake View

7.8 out of 10
Good
(45 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View | 1 bedroom, desk, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Lake View

7.2 out of 10
Good
(33 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, free WiFi

City Room, 1 Double Bed

7.2 out of 10
Good
(11 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, free WiFi

City Double Room, 2 Double Beds

7.0 out of 10
Good
(72 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Suite, 2 Queen Beds, Lake View

7.6 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed

Luxury Suite, 1 Queen Bed, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Single Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, City View

  • Sleeps 2
  • 2 Queen Beds

Single Room, 1 Queen Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 2
  • 2 Queen Beds

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  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
3.4 out of 5, 1,004 reviews
Superior Inn Hotel and Conference Centre Thunder Bay

About this property

Prince Arthur Waterfront Hotel & Suites

Thunder Bay hotel walkable to OLG Casino Thunder Bay
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and conference space. Change of towels is available on request.
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to a children's pool and an indoor pool, Prince Arthur Waterfront Hotel & Suites provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 10000 square feet (929 square meters) include conference space. This Victorian hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Prince Arthur Waterfront Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 255 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 196 out of 1001 reviews
Rating 4 - Poor. 141 out of 1001 reviews
Rating 2 - Terrible. 115 out of 1001 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Pauline

Liked: Staff & service
Disliked: Cleanliness
Nice hotel, but ruined with people being loud, fighting in the street and asking for change in the parking lot.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 1 night in Aug 2025

10/10 Excellent

Marietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and unique
Stayed 1 night in Aug 2025

2/10 Terrible

Emilia

Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The ac unit in the window had to have the blinds open for it to run. Otherwise you close the blinds but get no ac. The surrounding area was sketchy and I didn’t feel super safe. The bed was thin and I could feel the springs in the mattress while I laid on it. The cherry on top was the nearby train that seemed to move my bed that night. Checked out of there as soon as I could the next morning. Beautiful area, a shame locals don’t respect it. Garbage everywhere on the pathways.
Stayed 1 night in Aug 2025

2/10 Terrible

Barry

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Building felt dirty and unsafe
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only conplaint about thid property was that i tired to get ahold of rhem via phone using myltuple numbers and had expedia teay as well. All numbers were out of service. Otherwise no issues. The property was very clean the staff super friendly and helpful and so quite !!
Stayed 1 night in Aug 2025

8/10 Good

Cheratien

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
I enjoyed that it was close to the water and a fun section of town. The building is older. It shows signs of wear in the rooms but they were clean and spacious. Parking was a bit tricky but they do have security in the lot.The staff was lovely.
Stayed 1 night in Aug 2025

4/10 Poor

Joanne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Thank goodness for your staff as that is the only thing this hotel has that is good. The "elevator" is a joke! The staircase is very narrow and steep! Not a good hotel for people with disabilities!!
Stayed 1 night in Aug 2025

6/10 Okay

Aaron

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Meh

For the price, the hotel was very run down. I tend to stay in older hotels, and expect some “wear”, but this was pretty rough. The bathroom wall had been kicked in, the wall heater was falling off, the window screen was torn and the window didn’t really shut. It got the job done, but I was disappointed in the stay. If given then chance again I’d stay across the street.
Stayed 1 night in Aug 2025

4/10 Poor

Milly

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is extremely old, and unfortunately, everything inside reflects that age. The power supply was unreliable—charging two phones while using the microwave caused multiple power outages during our stay. We experienced this twice at night, which was very inconvenient. The in-room telephone didn’t work, so we couldn’t contact the front desk and had to go down in person for any assistance. To make matters worse, there was a thunderstorm just before we checked out, which led to a power outage across the hotel. There was no backup generator, and no staff member came to explain the situation. The lack of communication left many guests frustrated and confused. While the staff were friendly, the overall experience was far from acceptable. I would not recommend staying at this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very clean. The view from the hotel was excellent. I had a view of the harbour and waterfront. It was a cool old place!
Stayed 1 night in Aug 2025

2/10 Terrible

Dmitri

Stayed 2 nights in Aug 2025

6/10 Okay

WALTRAUD MARIA

Traveled with partner
Uncomfortable with homeless people hanging around property. Bathrooms outdated with black mold between tiles and unclean tub but main bedroom acceptable. Air conditioning difficult to set and control
Stayed 1 night in Aug 2025

4/10 Poor

Alastair

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Chose this hotel for the location and it's history. Big mistake. I booked a junior sweet. The part of the sweet without a bed had no working lamps, probably to hide the disgusting stains on the couch and carpet. The room was also haphazardly thrown together with random chairs. The front desk staff were great. Security looks at everyone as suspicious, so no discrimination there. The historic hotel has seen better days, hopefully it will see better days in the future. Would not stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Traveled with family
Noisy
Stayed 2 nights in Aug 2025

4/10 Poor

Nate

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a wedding but only one might at this hotel as it was close to the venue. Our room was huge, with a nice second bedroom for the kids. Everything was quite dated, though it was clear they’d made some attempts to update. The young woman who checked us in was friendly and helpful. Unfortunately, the next morning we woke up to no power in our room — in fact, the whole building was out. That meant no elevator from the 5th floor, cold showers, and very little lighting. We tried showering with the door open for light, but the water was freezing. When we took the stairs, they were extremely slippery and poorly lit, so we used our phone flashlights and held the kids’ hands the entire way down the narrow, dated staircase. When we reached the front desk to ask what was going on, they said the power was out in the area — fair enough, things happen. But we also asked if our breakfast coupons could be used later in the day or the next morning. This time, the woman at the desk was curt and unhelpful, simply telling us it wasn’t her problem and that if we were checking out, that was all we’d get. The lack of customer service in that moment really soured what could have been a decent stay.
Stayed 1 night in Aug 2025

8/10 Good

Candace

Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Stayed 4 nights in Aug 2025

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, great staff. The building requires work though.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
For safety reasons, I down voted the property condition. There were no security lights in the stairwell and they are extremely steep and narrow. The power outage was unexpected, but the security lights not coming on after the power went out is unacceptable. The last set of steps had security lights. The elevator was also dysfunctional the evening before.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price! Friendly service! Nice view! Pets are welcome!
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Skip this hotel. Choose safety/cleanliness.

Room carpeting was filthy, hallway reeked like pot. Homeless, drug users outside in parking lot and inside hotel, felt very unsafe. Drug paraphernalia in parking lot and nearby sky way. Pool area in poor repair, mystery chunks floating in pool. Main elevator broken. Had to use staff? spare elevator which barely fit a luggage cart let alone extra people. Front desk person rude when attempting to check in. Would not recommend.
Stayed 1 night in Aug 2025