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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

Choose dates to view prices

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Breakfast area
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor spa tub

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
$181
includes taxes & fees
Jan 5 - Jan 6

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 285 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Room, Multiple Beds

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Superior Inn Hotel and Conference Centre Thunder Bay

3-star Thunder Bay hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Change of towels is available on request.
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to a children's pool and an indoor pool, Superior Inn Hotel and Conference Centre Thunder Bay provides a waterslide and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 15070 square feet (1400 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Superior Inn Hotel and Conference Centre Thunder Bay is a smoke-free property.

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (15,070 square feet of space)
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 18 2026 to February 1 2026 (dates subject to change):
  • One of the swimming pools
  • Hot tub
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 296 out of 1039 reviews
Rating 8 - Good. 244 out of 1039 reviews
Rating 6 - Okay. 210 out of 1039 reviews
Rating 4 - Poor. 130 out of 1039 reviews
Rating 2 - Terrible. 159 out of 1039 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aafke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 1 night in Oct 2025

8/10 Good

Isaac

Stayed 2 nights in Oct 2025

6/10 Okay

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms. Nice pool.
Stayed 1 night in Oct 2025

8/10 Good

Gerald

Stayed 1 night in Sep 2025

2/10 Terrible

Isabella

Stayed 1 night in Sep 2025

10/10 Excellent

Joey

Stayed 1 night in Sep 2025

6/10 Okay

Tamela, Thunder Bay

Traveled with family
The outside area could use a cleaning and maybe have security do a walk through of the front area parking lot throughout the day
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
On my first stay the room was cold and it took a long while to get the heat going. On my second stay the room was at 15C no heat. They did give me a space heater but they seriously have to fix heating the room not just air condition you out of the room. They know this so get it fixed.
Stayed 1 night in Sep 2025

8/10 Good

Steven

Stayed 1 night in Sep 2025

8/10 Good

Milton

Stayed 1 night in Sep 2025

8/10 Good

Patsy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes the staff was great good food the room was clean
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities
I can not answer the last individual rating question. I was aware that his hotel has been purchased by an Indigenous organization and is in the process of modernization. They have a long way to go. 1. - All electronic info including Expedia says there is no elevator. That is false. 2. - On calling the website phone number the previous hotel name appearsNow my experience 1. The heating system is 60 + years old. Only choice is heat or air controlledhe hotel had not changed from summer air to heat for the colder months. On complaint the hotel provided a small electric heater which took a number of hours to reach a comfortable temp. (The separate dial on the wall was broken) 2. - I stayed 3 days as the small heater was sufficient once warm enough. Bathroom was clean. Bed and bath linens were clean. 3. - On leaving the hotel I utilized the hotel shuttle. On leaving I re-booked for 2 days with instructions that the shuttle pick me up (arrival 10:40 p.m ) on my return and that one of their small heaters be in the room. Neither request was fulfilled. My flight was 15 min late . After waiting outside fo 30 minutes to ask why no shuttle had arrived. Was told that a driver would be found and the shuttle would arrive shortly. I called again and was told to take a cab. After my 25.00 cab ride I arrived, checked in to my room which was 12 C degrees and no heater. I slept 3 hours and checked out.
Stayed 3 nights in Sep 2025

8/10 Good

shince

Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Liked: Cleanliness
Overall the hotel and room were OK - clean, check-in was smooth. But there was some noise with dogs barking in a room nearby and my thermostat didn't work so my room was very cold. I did NOT call the front desk to have it checked mainly because I was super tired and just needed sleep. I bundled up in my warmest clothes and had a good sleep - the bed as comfortable - but I did not "relax" in the room in the morning - just got up and got dressed and out the door!
Stayed 1 night in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a facility with pools, slides and other things that cater to kids. So, it was understandably noisy in the evening.
Stayed 1 night in Sep 2025

8/10 Good

Taylor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff. However, the room was very damp , the coffee maker in the room did not work, the hot tub was warm at best.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, When I arrived the staff was helpful to get me organized with my dog. They even gave my dog treats in a bowl it was very sweet of them to do so.
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My granddaughter loves the pool.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 2 nights in Sep 2025

8/10 Good

Samarth, Sarnia

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for a short stay, Mehail at the restaurant was helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Logan

Stayed 2 nights in Sep 2025