Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Indoor spa tub
1 bedroom, desk, laptop workspace, blackout drapes
Breakfast area
Reception

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪5 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Intercity Shopping Centre
    ‪8 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

Junior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 284.7 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 284.7 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

Business Room, Multiple Beds

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

3-star Thunder Bay hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Change of towels is available on request.
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to a children's pool and an indoor pool, Superior Inn Hotel and Conference Centre Thunder Bay provides a waterslide and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 15070 square feet (1400 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Superior Inn Hotel and Conference Centre Thunder Bay is a smoke-free property.

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (15,070 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 7 2025 to July 21 2025 (dates subject to change):
  • Hot tub
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 276 out of 1027 reviews
Rating 8 - Good. 274 out of 1027 reviews
Rating 6 - Okay. 203 out of 1027 reviews
Rating 4 - Poor. 132 out of 1027 reviews
Rating 2 - Terrible. 142 out of 1027 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Not accommodating late check ins.

Important to note the airport shuttle service isn't available for late check ins. Even though the hotel was messaged ahead of time of the flight arrival. When checking in, I went to the vending machine, it was out of stock in the water I wanted, and didn't return all my money when I went to cancel. I tried calling front desk to let them know and ask if they had water elsewhere, no answer. I tried calling the front desk again because the room wasn't warming up, no answer.
Stayed 1 night in Apr 2025

8/10 Good

Leana

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool! It was really busy with various birthday parties. My son and I loved the pool but we did not like that it closed at 10pm on a weekend. It would be awesome if the times were extended to at least 11pm. Facility is
Stayed 1 night in Apr 2025

6/10 Okay

Jeff

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Efficient and friendly front desk staff. Found dirty socks in the corner of the room. Shower head is broken and spraying the ceiling, railing in shower is loose. No breakfast available until 8
Stayed 1 night in Apr 2025

8/10 Good

Betsy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was good. My only complaint are the pillows in the room and not enough light. Pillows too big and uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness
S
Stayed 1 night in Apr 2025

4/10 Poor

Margaret, Stratton

Traveled with partner
Liked: Amenities
Our room was extremely hot. No thermostat. They gave us a fan. It was loud and didnt help much. We were exhausted when we left after three nights.
Stayed 2 nights in Feb 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Morris, Geraldton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient ,close to all my wants and needs.
Stayed 2 nights in Apr 2025

8/10 Good

Marc

Stayed 1 night in Apr 2025

2/10 Terrible

Norm

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Cortney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot and it’s always amazing
Stayed 2 nights in Apr 2025

6/10 Okay

MATT

Stayed 1 night in Apr 2025

6/10 Okay

Tammy

Traveled with family
Liked: Staff & service, amenities
Room was fine. Pool area is rented out to kids birthday parties. Very loud, crowded. Hot tub appeared dirty. If pool area not your thing then this place would be fine. Police on site when we arrived so that was scary.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hot tub needs to be hotter, its just a warm bath. Front desk could not find my hotel.com booking, but they honored the rate anyways (I had the confirmation email) Everything else was fine!
Stayed 4 nights in Apr 2025

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Everything was good, but a little bit dirty in swimming pool. However, your pillows needs to be changed. And please leave warm blankets in rooms. Thank you for service.
Stayed 1 night in Apr 2025

4/10 Poor

Gâgâñ

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too noisy if you are coming for rest or relax then this is not the right choice even you can listen the conversation from next room properly. Staff was nice . Towels are smelly.
Stayed 1 night in Apr 2025

8/10 Good

Tami

Liked: Property conditions & facilities
Nice big room but tiny little tv. Nice pool with slide so expect there to be A LOT of kids around. So the place was noisy. Kids running up and down the hall at 11 pm. Other than that nice hotel. Wish it had breakfast included.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kalya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the kids
Stayed 1 night in Apr 2025

2/10 Terrible

Ewa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a couple of requests for a room type which were not met. After asking to have a room change the receptionist was extremely rude and another one stepped in and managed to sort out my issue. People were smoking in the room beside me and all I could smell was the smoke, it was very gross. You cannot get food delivered to your room as they don't let delivery drivers go to your room. My cc was not authorized at check in so I was told I had to go down to the restaurant and could not order room service. The room was beat up and dirty. I will definitely not be staying there again.

10/10 Excellent

Oksanna

Stayed 2 nights in Apr 2025

10/10 Excellent

anthony

Stayed 1 night in Apr 2025

10/10 Excellent

Cassandra

Stayed 1 night in Apr 2025

2/10 Terrible

Raylene

Sketchy people all around the area
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, amenities
clean
Stayed 1 night in Apr 2025