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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Breakfast area
Reception
Bar (on property)
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Laundry
  • Room service
  • Pet friendly

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Northwestern Ontario Sports Hall Of Fame
    4 min drive
  • Fort William Gardens
    4 min drive
  • Canton Chinese Restaurant
    1 min walk
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    2 min drive

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 284.7 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 284.7 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Room, Multiple Beds

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Reception

Valhalla Hotel & Conference Centre

Pool
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (1406)
The price is $144
per night
$171 total
includes taxes & fees
Jan 6 - Jan 7
Valhalla Hotel & Conference Centre

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

3-star Thunder Bay hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite. Change of towels is available on request.
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to a children's pool and an indoor pool, Superior Inn Hotel and Conference Centre Thunder Bay provides a waterslide and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 15070 square feet (1400 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Superior Inn Hotel and Conference Centre Thunder Bay is a smoke-free property.

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Spa tub
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (15,070 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 1002 reviews" "
Rating 8 - Good. 335 out of 1002 reviews" "
Rating 6 - Okay. 211 out of 1002 reviews" "
Rating 4 - Poor. 115 out of 1002 reviews" "
Rating 2 - Terrible. 92 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Stayed 3 nights in Sep 2024

2/10 Terrible

Heather

Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

8/10 Good

Shae-lynn

Stayed 2 nights in Aug 2024

2/10 Terrible

fred

this was the worst experience of my life. my husband and i stayed here to get away for a night. we were woken up by security guards doing a “wellness check”. it was so horrible we left and would never go back!!
Stayed 1 night in Sep 2024

6/10 Okay

Maureen

Traveled with family and small children
Stay was good, only downfall the fighting in the room across the hall from 4am - 5 am
Stayed 1 night in Sep 2024

2/10 Terrible

Derek

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
When we showed up, we were told at the front desk that the AC wasn't working, but they were going to bring us a fan. After we got to the room, it stank of cigarette smoke. After 15 minutes, my wife started to get hives. We then went to the front desk and immediately requested a refund and left
Stayed 3 nights in Sep 2024

6/10 Okay

Bonnie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Robyn Leigh-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean and safe. I was very impressed with everything. Easy self-parking on site.
Stayed 2 nights in Sep 2024

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff. No AC so room was muggy, smelly and unconfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Lydia

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was amazing. My room was not. When I let front desk know, I got a, “Well you’ve paid already through Expedia, have a nice day!” I had to throw away about $25 in fruit and veggies I’d bought to eat because the fridge froze it overnight. Not impressed. The air conditioning also did not work. It was sweltering in the room by morning. Opened a window, but that was nothing but marijuana smoke from outside. I’m not familiar with the city to know what the area is like but my friend had a scary experience with police and a gang apparently, when she was just walking to a nearby restaurant for dinner. But did I mention that the pool was absolutely amazing? It was.
Stayed 1 night in Sep 2024

6/10 Okay

Alanna

Stayed 1 night in Aug 2024

4/10 Poor

Gary

Stayed 1 night in Aug 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Air conditioner in the room wasn’t the best, needs to be updated, blows out warm air, I called the front desk a den they switched us rooms but the Air conditioner was the same.
Stayed 1 night in Sep 2024

6/10 Okay

Phillip

Traveled with group
Liked: Cleanliness
Go to our room and there was no air conditioning. We suspected the room next door was selling drugs or something else. They had trash mounded outside their door too. We asked for another room and got one. The hotel felt like subsidized housing project based on clientele. Would not go back. Many other options.
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alana

Stayed 2 nights in Aug 2024

10/10 Excellent

Yizhong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of food choices, Metro next to door
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Right outside its sketchy. Too many people hanging outside the front entrance smoking pot, snorting drugs, and asking for money. We had paid $200 the 1st night stay and ended up with a room with a defected AC. The porter came and tried fixing the AC and stated that some rooms have working AC and some doesn't. So they resorted on givinf us a fan. The 2nd time we stayed in this place because it's whats only available, they placed us on Rm 311 and since the AC does not work, I requested to go to a different room: Rm 171. Again the AC does not work and they gave us a fan. The concierge refused to lower down the rate of the room and told me to pick a bone with expedia instead. He also suggested that I am welcome to check out and look for another hotel at 11:30pm with my 3 yr old and a senior traveling with me. Some of the rooms are occupied with people who lives in them and some rooms have electric fans as well. The hotel is equipped with a bunch of electric fans which means that they're fully aware of the AC problem but refused to fix it. If youre in Thunderbay, I suggest to avoid this hotel and find somewhere else where you: 1) would feel safe; 2) vehicle would be safe to park; 3) working AC; and 4) a concierge who is professional in the hospitality business.
Stayed 1 night in Sep 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
One of worst properties we have ever stayed at. Felt very unsafe with unsavory characters inside and outside of hotel. Rude staff. Will NEVER stay at Superior Inn again. Canceled our second night’s reservation. Horrible experience.
Stayed 1 night in Sep 2024

2/10 Terrible

Junko

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We asked for top floor when booking ended up with first floor ,had too prove it as front desk didn’t want to concede .went down to front desk to ask for a few missing items in room said they would bring them , they didn’t show up.swimming pool had two preteens girls swimming I asked where was the lifeguard they said he left for a bit ,was there 30 minutes no one was supervising the pool Terrible place from a management point of view
Stayed 1 night in Sep 2024

6/10 Okay

Zhara, Kent

Disliked: Property conditions & facilities
I like it because it's close to the airport but wasn't expecting that the AC is not working well.
Stayed 1 night in Sep 2024

6/10 Okay

Malcolm

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at all what i expected
Stayed 1 night in Sep 2024

2/10 Terrible

Kyle

👎
Stayed 1 night in Jul 2024

8/10 Good

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they had life guards.
Stayed 1 night in Sep 2024