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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Breakfast area
Reception
1 bedroom, desk, laptop workspace, blackout drapes
Indoor spa tub

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Gym
$129
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪5 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Intercity Shopping Centre
    ‪8 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 285 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout drapes

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Business Room, Multiple Beds

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Superior Inn Hotel and Conference Centre Thunder Bay

3-star Thunder Bay hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Change of towels is available on request.
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to a children's pool and an indoor pool, Superior Inn Hotel and Conference Centre Thunder Bay provides a waterslide and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 15070 square feet (1400 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Superior Inn Hotel and Conference Centre Thunder Bay is a smoke-free property.

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (15,070 square feet of space)
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 274 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 205 out of 1001 reviews
Rating 4 - Poor. 129 out of 1001 reviews
Rating 2 - Terrible. 152 out of 1001 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nichole

Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel! Central to so much...will be back again!
Stayed 5 nights in Jun 2025

10/10 Excellent

shyanne

Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 2 nights in May 2025

6/10 Okay

Tammy Lynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had an early flight, front desk called at 9 and then again at 9:30 to ask if everything was ok. Would have appreciated the call at 7 not 930 when I was trying to sleep. Kids jumping into the hot tub was also not something I enjoyed. Lifeguard did nothing but talk to each other. Room was nice, bathroom was huge Hallways smelled amazing. Best air freshener I’ve ever smelled
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Ok for kids meh for business

My room was connected to the pool area. When I opened my curtain in the morning I was staring at all the people eating breakfast in the restaurant- there was also no AC and the air vent went direct to the pool side so it was bright and shining through. If I had kids to bring I can see it as a fun place I’d want to stay - but I stayed for a business trip and not the best choice for that as wifi and cell bar service was also choppy
Stayed 2 nights in Jun 2025

10/10 Excellent

Osaretin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to spend the night
Stayed 1 night in Jun 2025

4/10 Poor

TROY

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No air conditioning, wifi and cell reception are terrible
Stayed 5 nights in Jun 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, nothing fancy. It had a hairdryer which was a bonus. Was a bit noisy in the corridor outside, but not a deal breaker.
Stayed 1 night in May 2025

10/10 Excellent

Sharlyn Joy

Stayed 1 night in May 2025

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Stayed 1 night in Jun 2025

10/10 Excellent

Rejean

Stayed 3 nights in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Steven, Mosinee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tracy

Disliked: Property conditions & facilities
Small and noisy
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Feb 2025

4/10 Poor

Treva

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I did not feel safe to be out of my room as there were people always sitting around the lobby sleeping. Through the night there were lots of loud doors banging and people using loud voices which woke us up. I realize it is a convention center but it had an unsafe feeling
Stayed 1 night in May 2025

8/10 Good

Richard

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Arthur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Neena

Stayed 1 night in May 2025

8/10 Good

Zach

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
like the hot tub
Stayed 1 night in May 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Paul

Business traveler
Liked: Room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Samantha

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible stay. Was told when I booked that they will have a crib for me when I got there they didn’t have one. No air conditioning in room it was so hot I couldn’t sleep. Absolutely a waste of money. I woudl recommend to spend a little more money to get a decent place to sleep. Room next to me has a dog barking all night as well
Stayed 1 night in May 2025