*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.
Property Features
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a library, a terrace, and an arcade/game room. Wedding services and tour/ticket assistance can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2020.
Castletown Hotel is a smoke-free property.
- Library
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Front desk (limited hours)
- Express check-out
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Food and water bowls
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Number of restaurants - 1
- Fully fenced
- Snack bar/deli
- Reception hall
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 28
- Number of floors - 2
- Number of buildings/towers - 2
- Arcade/game room
- Wedding services
- Off-street parking
Family Friendly Amenities
- Family property
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
Castletown Hotel offers 28 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Hair dryer
- Desk
- Premium bedding
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Egyptian-cotton sheets
- Individually furnished
- Individually decorated
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Local maps
- Window screens
- Raised toilet seat
- Wardrobe or closet
- Toothbrush and toothpaste not available
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Main Restaurant - This family restaurant serves breakfast and dinner.
Bar Lounge - This bar specializes in local and international cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Bicycle rentals nearby
- Rafting nearby
- Golfing nearby
- Surfing/bodyboarding nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Windsurfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Pet fee: GBP 10.00 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.
One child stays free
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7:30 AM
Front desk closes daily at 11:00 PM
Credit card pre-authorization
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Debit cards
Gap period enforced between guest stays - 72 hours
Online penalty collection
Children and extra beds
- Children are welcome.
- Kids stay free! One child 2 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for GBP 25.0 per night.
Pet Policy
- Pets allowed for an extra charge of GBP 10.00 per pet, per night
- Dogs only
- 2 total pets
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-in and contactless check-out are available.
Hotel Names
- Castletown Hotel
- Castletown Hotel Thurso
- Castletown Thurso
- Hotel Castletown
- Castletown Hotel Hotel
- Castletown Hotel Thurso
- Castletown Hotel Hotel Thurso
Awards & Affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Tourism Program
National Rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Hotel Reviews
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